TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
Read more about this company
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Implement in-store VM execution
- Be in touch with latest Fashion Trends
- Adhere to housing and trend guidelines
- Manage the visual elements and ensure world-class standards
- Plan and prioritize visual activities
- Implement adequate control systems to manage VM standards
- Deliver a great Customer Brand Experience
- Manage Assets & Expenses
Qualifications:
- A Matric Certificate.
- Visual merchandise experience (essential)
- Retail experience
Skills:
- Excellent communication skills
- Your ability to persuade and influence
- Sound business acumen
- Passion to be a part of a leading fashion brand
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
- The Buyer III is responsible for driving the selection and sourcing of trend-driven Tech that align with brand strategy and customer expectations. This role oversees market analysis, supplier negotiations, and product assortment planning to maximize sales and profitability. With a strategic mindset and strong leadership skills, the Buyer III also mentors junior team members and collaborates closely with key stakeholders to ensure a competitive and compelling product offering.
Key Responsibilities:
- Procure and range build appropriate ranges aligned to the strategy with special attention to all trading opportunities.
- Assess complex situations and implement workable solutions.
- Have a high degree of organisation and prioritization skills
- Successfully source and procure a balanced range of merchandise in line with company strategy.
- Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives.
- Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies.
- Negotiate effectively to deliver Financial business KPI’S
- Build and maintain good relationships with employees, suppliers, and key functions in the business.
- Contribute to growth /profit through innovative ideas
- Availability to go on buying trips (local and international)
- Understanding and delivering a clear product strategy aligned with specific store brand strategy
- Think in terms of the "big picture" as well as consider specifics and detail.
- Drive product efficiencies and key measures
- Assess complex situations and implement workable solutions.
- Communicate effectively at all levels.
- Team player and be able to foster collaboration across buying, planning, marketing and online departments
- Deal negotiation, product procurement & product launches to be planned in line with promotional calendar.
Qualifications and Experience:
- Diploma, Graduate Degree, or Post Graduate Degree
- Have experience as a Buyer (5+ years essential)
- Integral understanding of the clothing retail Cycle and Buying Process
- A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable).
Skills:
- Excellent planning, organisational and interpersonal skills.
- Uncompromising negotiation skills
- Good analytical skills
- Have a solid understanding of Quick Response model
- Excellent Time management skills
- Good communication skills
- Good judgement and problem-solving skills
Behaviours:
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
- Collaborates - effectively works with others to achieve shared goals
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
go to method of application »
Job Description
- Are you passionate about our brands and would like to join a leading retailer?
- We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
- Are you passionate about our brands and would like to join a leading retailer?
- We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Achievement of all store turnover, new accounts & rewards
- Providing excellent customer service
- Stock management
- Daily stock counts
- Visual merchandising
- Execution of administrative tasks
Qualifications:
- Beauty related qualification desirable
- 2-3 years retail experience
- 1-2 years cosmetics experience
Skills:
- Excellent selling skills
- Strong interest in retail and the cosmetic field in particular
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Planning & Organising
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
- Are you passionate about our brands and would like to join a leading retailer?
- We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
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Job Description
Key Responsibilities:
Strategy Development and Execution
- Develop and execute seasonal product strategies in line with the company strategy
- Work closely with the Planning Manager to develop cohesive action plans to execute the brand strategy
- Evaluate strategic progress and pivot where necessary to achieve strategic objectives
- identify Key Macro and micro economic trends that will impact on the implementation of the buying strategy and plan accordingly.
Product Development
- Own and manage the product development cycle from range conceptualisation to design, pre-production sample approvals and bulk production approvals.
- Manage the range architecture and price tiering of seasonal ranges ensuring a credible and balanced assortment is on offer across store grids and online channels.
- Ensure relevant global trends are well represented in the range and aligned to customer preferences
- Ensure Authentic product execution in line with the brand ethos
- Deliver a clear value proposition in support of the brand positioning.
- Sign off product strategy at various review stages in the product development process
KPI and Trade Management
- Display a clear understanding of the business against weekly, monthly and seasonal sales performance to plan.
- Drive key action plans based on current performance to maximise sales, improve sales margin and minimize markdown.
- Drive an In-Season trade mentality in your buying team that displays agility and quick decision making to shift the outcome of sales.
- Manage key performance indicators including Sales, Sales Margin, Clearance and Stock Management
Cross Functional Collaboration and Communication
- Maintain a collaborative relationship with the planning, e- commerce, marketing and store operations teams to ensure cohesive execution of product strategies
- Provide guidance and support to the marketing team on product launches, promotions and product initiatives
Supplier Management
- Forge strategic partnerships with key suppliers by aligning supply base to the business strategy
- Evaluate and manage supplier performance on a regular basis and identify potential risks within the supplier loading.
- Negotiate with suppliers to achieve margin targets and improve lead time efficiency
- Maintain strong relationships with existing vendors and explore opportunities for new partnerships
- Ensure Suppliers are compliant with the Group’s Social and Ethical requirements and contribute towards the brand’s sustainability strategy
Team Leadership and Talent Management
- Ensure that assigned team is effectively resourced, directed, motivated and developed to enable team members to reach their full potential.
- Drive and develop the performance of the team with a view to optimise delivery and achievement of objectives whilst effectively managing performance issues or concerns
- Ensure learning and development opportunities are available to the team.
- Cultivate a culture of high performance, accountability and continuous improvement within the team to optimise sales and deliver KPI’s.
- Mentor, Coach and develop the team to support their career development
- Manage various functions within the buying department including buying, design and quality assurance and ensuring alignment across these functions.
Critical Path and Lead Time Management
- Ensure buying critical path aligns to the merchandise cycle to deliver the on time launch of product.
- Evaluate buying process efficiency and evolve process accordingly to support faster and more accurate decision making
- Constantly identify opportunities to reduce lead times
Project Management
- Participate and align business projects to group strategic projects
- Implement and evolve key retail projects such as 3D, Sustainability and Quick Response
Market Analysis
- Conduct regular store and market visits to understand the competitor landscape and identify new opportunities for growth
Qualifications and Experience:
- A relevant tertiary qualification
- Minimum 3 years working experience at a management level, incl. people / team management
- Minimum 10 years relevant buying / merchandise experience is essential
Skills:
- Proven track record in building and maintaining strategic supplier relationships
- Proven track record and ability to drive a merchandise strategy by demonstrating innovative and creative thinking
- Ability to persuade and influence both internal and external stakeholders
- Ability to work well under pressure and deliver to aggressive deadlines, incl. problem solving
- Exceptional analytical ability to effectively evaluate and drive functional KPIs, incl. sales growth, PIS, CSOH, input- and maintained margins, stock turn, clearance
- Strong written and verbal communication at all levels of organisation
- Proven leadership and People management ability
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Forms, develops and leads a group of individuals toward the achievement of a common team objective
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
Method of Application
Use the link(s) below to apply on company website.
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