Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
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Responsibilities
Customer Service
- Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
- Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
- Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
- Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Education
- Matriculation Certificate (Matric)
Closing Date
go to method of application »
Responsibilities
Customer Service
- Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
- Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
- Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
- Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Education
- Matriculation Certificate (Matric)
Closing Date
go to method of application »
Through the consultancy you can build in-depth understanding of the different parts of our business through cross-segment and business exposure, a focus on solving real business challenges as well as new world-of-work flexibility in work arrangements.
- Firm-wide exposure, cross-segment and business
- A focus on strategic projects and important business initiatives across Old Mutual, as well as supporting areas of high demand for actuaries. Helping to solve complex business challenges and to identify and unlock opportunities to drive extraction of value across the business / provide commercial insights
- Working in small dynamic teams with flat hierarchies where you see the impact of your work directly
- Genuine new world-of-work flexibility in work arrangements
- Outstanding learning and mentorship environment
- Part of a diverse team with different skills, background, experience and perspectives
- Opportunity to build a broad range of skills in addition to technical actuarial ability, including business and strategy awareness, stakeholder engagement, communications, collaboration, agile practices etc
- A springboard to a broader OML career
Requirements: Skills, Qualifications and Experience required:
- Recently qualified AMASSAs, FASSAs, or top senior actuarial students making good progress with exams with substantial actuarial experience, are invited to apply.
- The roles will suit balanced individuals with sound technical knowledge, an aptitude for commercial and innovative thinking and the ability to engage with a variety of stakeholders.
- Previous experience of working in a consultancy or similar environment would be a strong advantage.
- Non-traditional experience in credit-risk/banking/data science will also be considered.
- The appointment may be made at a lower role size depending on exam progress and experience
Education
- NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
10 February 2026 , 23:59
go to method of application »
Through the consultancy you can build in-depth understanding of the different parts of our business through cross-segment and business exposure, a focus on solving real business challenges as well as new world-of-work flexibility in work arrangements.
- Firm-wide exposure, cross-segment and business
- A focus on strategic projects and important business initiatives across Old Mutual, as well as supporting areas of high demand for actuaries. Helping to solve complex business challenges and to identify and unlock opportunities to drive extraction of value across the business / provide commercial insights
- Working in small dynamic teams with flat hierarchies where you see the impact of your work directly
- Genuine new world-of-work flexibility in work arrangements
- Outstanding learning and mentorship environment
- Part of a diverse team with different skills, background, experience and perspectives
- Opportunity to build a broad range of skills in addition to technical actuarial ability, including business and strategy awareness, stakeholder engagement, communications, collaboration, agile practices etc.
- A springboard to a broader OML career
Requirements: Skills, Qualifications and Experience required
- Recently qualified AMASSAs, FASSAs, or top senior actuarial students making good progress with exams with substantial actuarial experience, are invited to apply.
- The roles will suit balanced individuals with sound technical knowledge, an aptitude for commercial and innovative thinking and the ability to engage with a variety of stakeholders.
- Previous experience of working in a consultancy or similar environment would be a strong advantage.
- Non-traditional experience in credit-risk/banking/data science will also be considered.
Education
- NQF Level 8 - Honours or Postgraduate Diploma or equivalent
Closing Date
go to method of application »
Part-time opportunity:
- Part-time Financial Adviser
- Grade 12
- Currently in an existing role which he or she wants to retain, but supplement value proposition and/or income by offering financial advice
- Access to in-segment market and existing network
- DOFA/Fit & proper
- A valid Driver’s licence and own car
- A clear criminal and credit check
- Proven computer literacy and digital dexterity
- Excellent communication skills (written and verbal)
- Sound planning and organising abilities
- Ability to collate, analyse and synthesize information
- Entrepreneurial mindset
- Sound business acumen
- GRIT, resilience and tenacity to stay the course.
- Sales orientation
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
12 February 2026 , 23:59
go to method of application »
Through the consultancy you can build in-depth understanding of the different parts of our business through cross-segment and business exposure, a focus on solving real business challenges as well as new world-of-work flexibility in work arrangements.
- Firm-wide exposure, cross-segment and business
- A focus on strategic projects and important business initiatives across Old Mutual, as well as supporting areas of high demand for actuaries. Helping to solve complex business challenges and to identify and unlock opportunities to drive extraction of value across the business / provide commercial insights
- Working in small dynamic teams with flat hierarchies where you see the impact of your work directly
- Genuine new world-of-work flexibility in work arrangements
- Outstanding learning and mentorship environment
- Part of a diverse team with different skills, background, experience and perspectives
- Opportunity to build a broad range of skills in addition to technical actuarial ability, including business and strategy awareness, stakeholder engagement, communications, collaboration, agile practices etc.
- A springboard to a broader OML career
Requirements: Skills, Qualifications and Experience required
- Recently qualified AMASSAs, FASSAs, or top senior actuarial students making good progress with exams with substantial actuarial experience, are invited to apply.
- The roles will suit balanced individuals with sound technical knowledge, an aptitude for commercial and innovative thinking and the ability to engage with a variety of stakeholders.
- Previous experience of working in a consultancy or similar environment would be a strong advantage.
- Non-traditional experience in credit-risk/banking/data science will also be considered.
Education
- NQF Level 8 - Honours or Postgraduate Diploma or equivalent
Closing Date
10 February 2026 , 23:59
go to method of application »
Responsibilities:
Product/Service Information
- Provide advanced product/service information.
Customer Order Processing
- Record and process customer orders, selecting the most appropriate approach based on predefined options.
Resolving Customer Issues
- Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; escalate appropriately.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Customer Relationship Management (CRM) Data
- Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Renewals
- Provide exceptional service to customers to encourage continued use of the organization's products/services.
Operational Compliance
- Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Personal Capability Building
- Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Requirements: Skills, Qualifications and Experience required
- Matric essential
- Post matric qualification will be advantageous
- Old Mutual administrative experience of 1- 2 year will be advantageous
- In depth knowledge of PF, MFC and Customer products and processes will be advantageous
- Excellent verbal and written communication skills
- Ability to work under pressure
- Must be team orientated
- Good judgment and problem-solving skills
- Computer literate i.e. MS Office and good typing skills
- Sound knowledge of Old Mutual systems i.e BANCS, BIZAGI, Outlook, CMOS is imperative
Education
- Matriculation Certificate (Matric)
Closing Date
09 February 2026 , 23:59
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Responsibilities
Leadership and Direction
- Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.
Customer Relationship Management / Account Management
- Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
Sell Customer Propositions
- Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.
Performance Management
- Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
Operations Management
- Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols.
Promoting Customer Focus
- Assist with the development of internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs.
Key Account Management
- Deliver specialized support and service for new and existing accounts in line with organizational policies and procedures. Respond to complex customer inquiries while helping senior colleagues manage and maintain customer relationships.
Customer Relationship Development / Prospecting
- Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response.
Budgeting
- Track budgets and report variances to more senior colleagues.
Organizational Capability Building
- Provide coaching to team members to develop their skills.
Education
- NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent (Required)
Closing Date
10 February 2026 , 23:59
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Responsibilities
Product/Service Information
- Provide advanced prduct/service information.
Customer Order Processing
- Record and process customer orders, selecting the most appropriate approach based on predefined options.
Resolving Customer Issues
- Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; escalate appropriately.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Customer Relationship Management (CRM) Data
- Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Renewals
- Provide exceptional service to customers to encourage continued use of the organization's products/services.
Operational Compliance
- Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Personal Capability Building
- Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Education
- Matriculation Certificate (Matric)
Closing Date
09 February 2026 , 23:59
go to method of application »
Responsibilities
Product/Service Information
- Provide advanced prduct/service information.
Customer Order Processing
- Record and process customer orders, selecting the most appropriate approach based on predefined options.
Resolving Customer Issues
- Respond to basic and advanced customer issues, such as returns, exchanges, and complaints; escalate appropriately.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Customer Relationship Management (CRM) Data
- Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Renewals
- Provide exceptional service to customers to encourage continued use of the organization's products/services.
Operational Compliance
- Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
Personal Capability Building
- Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
Education
- Matriculation Certificate (Matric)
Closing Date
09 February 2026 , 23:59
go to method of application »
Responsibilities
Customer Service
- Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
- Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
- Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
- Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Education
- Matriculation Certificate (Matric)
Closing Date
go to method of application »
Job Description
- Grade 12 (Matric)
- FSCA Approved Qualification
- FAIS Compliant
- Product category experience (Long term Insurance subcategory B1, Long term Insurance subcategory B2 and Retail pension benefit)
- CPD – Continuous Professional Development – All cycles
- COB – Class of Business
- A valid Driver’s licence and your own car
- A clear criminal and credit check
- Proven computer literacy (MS Office suite)
- Excellent communication skills (written and verbal)
- Previous Managerial experience
- Knowledge and exposure to Group Schemes advantageous
- (Internal) Successful completion of MODP (This applies for applicants who have previously worked for Old Mutual)
- (External) Managerial qualification – advantageous
- 2 years’ experience in the same role
Responsibilities
Leadership and Direction
- Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.
Customer Relationship Management / Account Management
- Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
Sell Customer Propositions
- Configure a complex product-and-services solution and associated contractual terms that meet the customer's mid- to long-term needs, taking input from relevant internal specialists. Present the solution to customer representatives and negotiate agreement within a predefined range of commercial parameters, or, alternately, review sales proposals from team members and authorize those that deviate from standard terms, escalating issues to senior management where appropriate.
Sales Opportunities Creation
- Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Performance Management
- Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
Operations Management
- Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both).
Promoting Customer Focus
- Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.
Key Account Management
- Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations, and the like.
Customer Relationship Development / Prospecting
- Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Budgeting
- Develop and/or deliver budget plans with guidance from senior colleagues.
Organizational Capability Building
- Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.
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Job Description
- To provide excellent client service and financial education and to achieve targets through the marketing and selling of Old Mutual and other products. The incumbent is individually accountable for achieving results through own efforts
- Meets monthly sales targets in terms of lending and other products.
- Meets collections and arrears targets in terms of lending products.
- Educates clients on responsible use of credit and effective money management.
- Establishes a new business pipeline through marketing, lead generation and tracking.
- Adheres to internal, regulatory and legislative governances to ensure quality business and mitigate risk.
- Facilitates intra branch referrals by building mutually beneficial relationships with other business units.
- Provides excellent face to face and telephonic service to customers.
- Builds sustainable relationships that enhances the brand.
- Delivers on daily production standards and adheres to service and quality standards.
Education
- Matriculation Certificate (Matric)
Closing Date
go to method of application »
Aspires to be a Financial Adviser
- We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
- The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.
Education
- Matriculation Certificate (Matric)
Closing Date
27 February 2026 , 23:59
go to method of application »
Aspires to be a Financial Adviser
- We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
- The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.
Education
- Matriculation Certificate (Matric)
Closing Date
05 February 2026 , 23:59
go to method of application »
Responsibilities
Customer Service
- Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
- Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
- Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
- Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Education
- Matriculation Certificate (Matric)
Closing Date
go to method of application »
MAIN ACTIVITIES OF THE JOB (DESCRIPTION)
- Ensures compliance to IT requirements through proper communication, regular practice checks. This includes all new IT projects, production applications and application enhancements.
- Act as Subject Matter Expert in IT methodologies, policies and standards relating to End-to-end Monitoring, Disaster Recovery, Backups, High Availability,
- Unsupported Systems, Vulnerability Management, Capacity Management,
- Strategic Fit, Architecture Documentation and Single Point of Failures. He/she will be the steward of IT these artifacts. New and existing services must align with the documented policies, processes and standards
- Coordinates with internal stakeholders on technology compliance. Represents IT from, but not limited to, Information Security, recovery and technology risk
- perspective. Ensures proper analysis and timely findings/responses/mitigation in a consistent and factual manner; establish & follow the escalation or reporting process.
- Ensures IT service compliance and resilience through regular monitoring, analysis, investigation and proposing technical recommendation for the strengthening and protection of business technological assets, data, etc
- Preparing and presenting progress reports on the current state of the IT risk and control environment.
- Support the identification of improvement opportunities of the curriculum.
- Develop and present proposals to Lead Resilience Engineer to articulate opportunity, benefits and risks to organization, as well as provide and implement options and plans
Minimum Requirements for this role:
- A bachelor's degree holder in Information Technology or any business technology related field
- Familiar with ICT Business e.g., Consulting, Managed Services, Cloud Services, etc
- Exposed in facets of IT e.g., Projects, Delivery Support, Infrastructure, Software Development, etc.
- At least 3 years relevant experience in Industry standards for IT Governance and controls frameworks e.g., COBIT, ITIL/ITSM, Project and Software Development, ISO, InfoSec/Data Privacy, among others.
- Must have performed an IT audit or familiar with Information Security, Data
- Privacy, Information Systems Audit requirements and other IT risk management or due diligence practices
- Communications skills at all levels (written, spoken, presentation, etc.)
Additional requirements:
- CBCI/AMBCI
- Business Resilience
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Responsibilities
Customer Service
- Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
- Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
- Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
- Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Education
- Matriculation Certificate (Matric)
Closing Date
go to method of application »
Key Result Areas
Model Creation & Compliance:
- Develop conceptual, logical and physical data models that adhere to enterprise and data standards, incorporate data lineage, metadata definitions, and data quality controls, and align with governance directives and regulatory requirements.
- Ensure models support accurate, complete, and timely aggregation and reporting of risk-related data, reflecting the bank’s obligations to produce trusted, compliant, and transparent data outputs.
Collaboration & Documentation:
- Work closely with Data Architects to understand domain-level architectures, clarifying any ambiguities and ensuring models accurately reflect intended data flows and structures.
- Collaborate with Data Engineers to ensure that the models can be effectively implemented, scaled, and maintained, and that any performance, cost, or scalability considerations are addressed in the modelling stage.
- Produce thorough model documentation, including entity-relationship diagrams, data dictionaries, and metadata records, enabling easy reference, maintenance, and auditing of data models
Continuous Improvement & Adaptability:
- Profile source data and analyse data quality issues, making adjustments to models to meet established standards for accuracy, consistency, and compliance.
- Take part in proofs of concept (POCs), pilot projects, and sandbox environments to test model designs, ensuring they remain robust, future-ready, and responsive to regulatory changes and emerging technologies in the data and analytics landscape.
ROLE REQUIREMENTS
- Bachelor’s degree in Computer Science, Information Systems, or a related field (preferred).
- Minimum of 4 - 7 years in a similar role
- Proven expertise in data modelling (Data Vault and Dimensional), data integrity principles, metadata management, and an understanding of data lineage.
- Experience in regulated environments (e.g., banking) with knowledge of risk reporting requirements, data governance frameworks, and privacy/security regulations.
- Strong analytical, communication, and collaboration skills, capable of working in agile, cross-functional teams and adapting to evolving business and regulatory conditions.
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KEY RESULT AREAS
Enterprise Architecture
- Develop a strategic architecture plan, ensuring that data features are prioritized appropriately, estimates are reliable, benefits can be realized, and design activities are proactively monitored and tracked to meet planned time frames and the overall architecture plan.
Enterprise Infrastructure Modernization
- Lead definition of architectural standards for all technology services and components (applications, data, integration, technology, security, business). Present business and IT leaders with signature-ready recommendations for adjusting policies and projects to achieve target business outcomes that capitalize on relevant digital disruptions.
Analysis of "As Is" and "To Be"
- Document the most complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Design and Conceptualization
- Lead a collaborative digital product/service design process by gathering input across all product/service portfolios to define a design system that is viable and scalable, and that strengthens the brand. Lead a cross-portfolio, multidisciplinary team that contributes to the evolution of the system.
Horizon Scanning
- Explore and develop a detailed understanding of external developments or emerging issues and evaluate their potential impact on, or usefulness to, the organization.
Business Requirements Identification
- Elicit the most-complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
Digital Vision and Strategy
- Collaborate on development of the digital road map and key strategic enablers, designing the workflow and business processes that allow new applications, products, and services to be rolled out quickly, while ensuring that legacy applications and IT operations are maintained at optimal levels.
Operational Compliance
- Ensure that business activities within area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies and procedures to minimize business risk and to protect the reputation of the organization.
Personal Capability Building
- Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team and beyond in the function.
- Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.
ROLE REQUIREMENTS
- Bachelor’s degree in Information Technology, Computer Science, or a related field (essential)
- Postgraduate qualification in Enterprise Architecture, Digital Transformation, or Business Technology Strategy
- Certifications: TOGAF (essential), ITIL Foundation or higher, PMP/Prince2, COBIT (advantageous)
- Minimum of 8–10 years of experience in enterprise architecture and/or strategic ICT roles
- Proven experience leading digital transformation programmes and enterprise-wide system implementations
- Demonstrated success in aligning technology strategies with organisational goals
- Strong background in IT operations, infrastructure management, and compliance
- Domain experience in Financial Services and Financial technologies will be an added advantage
Method of Application
Use the link(s) below to apply on company website.
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