Documentation Administrator at DHL

Job Purpose:

• Administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

Key Tasks:

• Under direct supervision, support delivery of import/ export processes and activities to optimize service and performance
• Perform assigned tasks of generally repetitive nature for documentation such as receiving, reconciling, consolidating/ summarizing documents and information
• Undertake data capturing activities, feed data into relevant operating system and set up master data for transactions
• Screen paperwork, update documentation and support in documentation archiving processes
• Execute filing of import/ export entries
• Maintain customer part lists
• Support/ maintain operational systems as per instructions
• Execute back-office duties such as scanning, filing, reporting, etc.
• Collect data to draft reports and updates for performance monitoring to support other team members
• Follow defined processes, systems and methods for delivery of assigned tasks
• Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance

Skills:

• Bill of Lading, Business Operations, Customs Regulations, Data Entry, Data Integrity, freight forwarding, Import Regulations, IT Operations, Microsoft Excel, Process Operation

Qualifications & Key Requirements:

Education Level

• Vocational/Specialized/Technical/Certification

Experience Level

• Less than 2 years