We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of.
We deliver resourcing, outsourcing and advisory services from complaints to customer ser... read morevice, remediation to resilience – bringing together the people, processes and knowledge businesses need to succeed.
Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today.
We ensure the right people are in the right place at the right time – whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question - working on their terms to share our insight whenever and wherever they need it.
Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change – offering ultimate flexibility to help clients create value and meet demand with confidence.
We are Huntswood. Your trusted partner for better outcomes.
Job Overview:
Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sur
Job Overview:
As a Complaints Specialist in our team, you will handle complaints resolutions abiding by set procedures, ensuring that customers cases are resolved in a timely and accurate manner
We are looking for a Team Leader with the right talent and skills to lead our teams.
The purpose of the role is to drive superior customer service performance delivered to Huntswood clients and t
Job Overview
As our Training Lead, you'll be responsible for driving the success of our training team while ensuring learning interventions are aligned to business, client, and operati
Job Overview
Huntswood is looking for Customer Service and Retentions Advisers with Voice experience to join our global team.
Are you an ambitious and driven individual, with great communicati
Job Overview
Are you passionate about customer service and compliance? We’re looking for a skilled Inbound Collections Clerk to manage incoming calls related to past-due balances for our U
Are you passionate about delivering exceptional service and creating effortless customer experiences? Join our team as a Premium Member Support Specialist, where you’ll be the trusted point o
Job Responsibilities
You will always make sure, that the customer’s interest comes first, whilst providing exceptional customer service. You’ll have experience in both outbound
Turn frustrating moments into positive experiences. Join a team where every interaction is an opportunity to make customers feel heard, supported, and valued.
What you’ll be doing:
We are seeking a dedicated Customer Services Agent to support a new project with a new client. You will be responsible for providing first class customer service telephony and email support to cust
Job Description :
We are looking for a Team Leader with the right talent and skills to lead our teams to join our team in Durban.
Job Responsibilities :
Managing Performance and achie
We have a fantastic opportunity for a passionate Learning & Development Facilitator to deliver transformative learning experiences that inspire growth, build capability, and drive perform
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services A
As an Advisor in our busy Inbound Sales and Service department, you’ll see that customers get great products and services, with problems resolved first time.
Using your expert skills to add
The Operations Manager provides strong operational governance, monitors performance dashboards, and identifies trends, risks, and root causes impacting results. They collaborate closely with Team L
We’re a proud partner to many leading manufacturer and retail brands worldwide, providing appliance breakdown protection. Basically, if someone’s fridge, dishwasher or even their boiler
ROLE PURPOSE
This key Operational role acts as 2IC to the Operational Director, supporting and optimizing operational performance, driving strategic initiatives, and ensuring seamless day-
We are looking for a Team Leader with the right talent and skills to lead our teams.
The purpose of the role is to drive superior customer service performance delivered to Huntswood clients and t