We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of.
We deliver resourcing, outsourcing and advisory services from complaints to customer ser... read morevice, remediation to resilience – bringing together the people, processes and knowledge businesses need to succeed.
Our ambition is to make a positive difference. It is what Huntswood has done since we opened our doors 25 years ago, and it is what every single one of us strives for today.
We ensure the right people are in the right place at the right time – whether it is our dedicated team of Associates or our Board. Our outstanding track record of delivery, depth of our expertise and flexibility of our approach means we stand with our clients without question - working on their terms to share our insight whenever and wherever they need it.
Standing with our clients as the landscape evolves and new challenges arise. Advising in times of change – offering ultimate flexibility to help clients create value and meet demand with confidence.
We are Huntswood. Your trusted partner for better outcomes.
Job Overview:
The Head of Delivery will support the overall effective operational delivery, to meet the internal and client led demands by demonstrating strong leadership, operational and manage
This role is responsible for driving sales performance and capability development through targeted coaching, structured training, and ongoing quality monitoring. The position strengthens frontline
Job Overview:
To supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient and effective service to the business and Counter Fraud teams a
Job Overview:
Huntswood is looking for a Team Leader with the right talent and skills to lead our team. The purpose of the role is to drive performance delivered to Huntswood clients and their c
We’re looking for experienced Complaints Specialists to manage complex cases and deliver fair outcomes for our customers. If you thrive on problem-solving and building strong relationships, t
We’re looking for a detail-driven and customer-focused professional to support our complaints process across multiple areas, including administration, product/service complaints, and telephon
Job Overview
Huntswood is looking for Customer Service Advisers with Webchat and Voice experience to join our global team.
Are you an ambitious and driven individual, with great communication
About the Role
To support SA/UK teams to provide efficient, high-quality administrative support across the employee lifecycle by ensuring accurate data management, timely processing of HR transa
Job Overview:
We currently have an opportunity for a Talent Acquisition Specialist at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban.
You will be responsib
Job Overview:
As a Complaints Specialist in our team, you will handle complaints resolutions abiding by set procedures, ensuring that customers cases are resolved in a timely and accurate manner
We are seeking a dedicated Customer Services Agent to support a new project with a new client. You will be responsible for providing first class customer service telephony and email support to cust
Job Overview
Huntswood is looking for Customer Service Advisers to join our global team.
Are you an ambitious and driven individual, with great communication skills? If YES then we are looking
Job Overview:
As a Complaints Specialist in our team, you will handle complaints resolutions abiding by set procedures, ensuring that customers cases are resolved in a timely and accurate manner
Quality Assessor
You will have a positive and enthusiastic approach to Quality Assurance, providing direct feedback to all service agents, ensuring the customer experience exceeds all expe
Job Overview
An exciting opportunity to support a financial services client of Huntswood. Their goal is to provide each customer with the highest level of customer support, including providing c
Job Description
We are looking for a Team Leader with the right talent and skills to lead our teams.
The purpose of the role is to drive superior customer service performance delivered to Hunt
What will you be doing?
As an Advisor in our busy Inbound Sales and Service department, you’ll see that customers get great products and services, with problems resolved first time.
Usin
Job Overview:
To supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient and effective service to the business and Counter Fraud teams a
