Policy Analysis Advisor at Huntswood

Job Overview:

• Are you an experienced insurance professional with strong analytical skills and the ability to spot misrepresentation, fraud indicators, and policy discrepancies? Do you thrive in an environment where accuracy, investigation, and customer fairness are essential?

Job Responsibilities:

• Investigate all cases of potential misrepresentation and non-disclosure at policy inception and claims stage through to
• To investigate and manage any potential voidance cases referring to Policy Analysis
• Contacting policyholders by phone and email, to resolve any discrepancies related to misrepresentation, non-disclosure or indemnity issues.
• To update and revise customers’ policy details making any necessary adjustments and cancellations.
• Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times

Job Requirements:

• Matric / NQF 4 minimum
• Solid experience in insurance, ideally with vehicle insurance claims
• Strong exposure to complaint handling, claims assessing, early resolutions in  regulated environments
• Experience investigating fraudulent claims, misrepresentation, or quote manipulation
• Excellent communication (verbal & written)
• Strong problem-solving skills and analytical mindset
• Ability to handle inbound & outbound customer contact professionally
• High attention to detail and the ability to work to strict SLAs

 Preferred Requirements/Skills:

• Experience/exposure to UK customers'/clientele.
• RE qualification 
• FAIS credits

Deadline:30th March,2026