Jobs at Bowmans (Law Firm)

Responsible for working across Bowmans to design and implement well developed and timely learning solutions across departments, practice groups and regions that meet the requirements of the firm.

Experience and Qualifications:

• 8-10 years’ with at least 5 years’ at a management level in a professional services environment.

• Blended learning design experience

• WSP facilitator

• Project management

• Post graduate degree in relevant discipline (OD, L&D)

Key Activities

Strategy Implementation

• Responsible for implementation of the learning strategy across Bowmans

• Manage the planning, design and implementation of learning requirements across the firm (including ROA) for lawyers and business services

• Accountable for crafting solutions to meet all the non-technical learning for the firm which includes the design and delivery of appropriate learning solutions

• Design learning roadmaps per department and practice group

• Collaborate with lawyers to develop level specific technical curricula per Practice Group

• Design and Implement evaluation tools and strategies to assess ROI and make necessary recommendations and changes

• Support and contribute to Talent projects as required

Training Calendar

• Oversee the management of the firm wide learning calendar.

• Oversee the rostering and scheduling of learning related activities for the firm through Agility (including Partner and Business Service Head development and technical development).  

Workplace Skills Plan & BBBEE

• Responsible for timeous submission of the Workplace Skills Plan

• Influence the improvement of grant refunds through alignment of programmes to the SASSETA skills development plan

• Maximise the points available in terms of the BBBEE validation process as it relates to Learning

   

Learning tools selection and management

• Oversee the uptake and change management of the Learner Management System

• Identify, implement and promote the use of different technology tools to promote the use of technology enabled learning

• Review learning tools in context of ROI feedback

Relationship Building

• Collaborate with Head Organisational Effectiveness and Capability in promoting and maintaining stakeholder relationships and buy in

• Build and maintain strong relationships with Department and Practice Group Heads, as well as Learning Partners to continuously monitor implementation of learning strategy and identify any new requirements as they arise

• Collaborate with Talent Managers and KM Lawyers across Bowmans in order to support the identification of needs through appraisal process and their engagement with Heads of Practice Groups and Departments

• Collaborate with KM Lawyers to implement technical learning sessions across all Countries

• Liaise with African offices to ensure that their learning needs are met and integrated into overall Bowmans learning offering

• Promote Bowmans as a learning organization to the external market (submissions to learning associations and HR trend reports)

• Manage vendor selection process and ongoing vendor management

• Engage and manage internal and external suppliers of services and products to the learning team

Design and Development

• Liaise with SMEs to design and develop learning content which is customizable and available on demand

• Advise SMEs on structure of learning sessions in order to make them more interactive and effective

• Oversee design and development of programmes by Learning Consultant

• Design and develop e-learning programmes

Finance Management

• Provide input into the Learning Budget and spend

• Manage and report on the relevant portion of the budget relating to programmes that fall under the Learning Manager portfolio  

Management and Leadership

• Manages own teams performance to ensure delivery of the approved functional strategy

• Gives regular, comprehensive and constructive feedback to team and conducts their performance appraisals

• Proactively seeks feedback from team members and deals constructively with any criticism

• Adjusts management style to get the best from the individuals within the team

• Delegates work to team members taking into account their capacity, level of skill and exposure to different types of work and complexity; provides clear instructions and direction, with reasonable deadlines  

Competencies

• Interactive Communication

• Organisational Awareness

• Partnering

• Resilience

• Teamwork

• Business Perspective

• Human Resources Management

• Legislation, Policies, Procedures and Standards

go to method of application »

Responsible for the IT Training function across Bowmans Inc. This involves the planning, directing, delivering and overseeing of the development and implementation of all training initiatives to achieve the firm’s overall strategic goals. 

Experience and Qualifications: 

• 8-10 years’ in a similar role with at least 5 years’ at a management level in a professional services environment
• Must be able to communicate at Executive level
• Advanced knowledge of Microsoft Office with advanced training experience
• Good knowledge of adult learning methodologies
• Excellent knowledge of WebEx.
• 5 years’ experience in developing and designing templates and training material.
• IT related degree/diploma or relevant experience essential
• Microsoft Office Specialist, Microsoft Certified Trainer, registration as a Microsoft Certified Professional, Certificate in technical and business writing and facilitator training preferable  

Job Accountabilities:

Management of BGAG IT training

• Direct the formal and informal training on all platforms utilized within BGAG.
• Directing the Learning Needs Analyses process
• Support HR training needs analyses and delivery according to individual plans.
• Monitor and evaluate training programs’ effectiveness and success and provide report periodically to the Head of IT.
• Direct the preparation of the training environment.

Direction of design, development and compilation of training material

• Design, develop and compile training material in consultation with relevant stakeholders. Training material includes but is not limited to learning videos, training manuals, online training resources, multimedia visual aids and firm wide templates.
• Ensure all training material is technologically current and that it adheres to the firm’s standards of excellence and branding requirements.
• Implement e-learning techniques for IT Training and, where relevant, be involved in the creation and/or delivery of e-learning packages
• Manage and maintain the Firm’s IT Learning Services Library

Application Support/Systems Administration

• Manage team that responds to help desk application support queries
• Manage staff profiles on all IT systems

IT Strategy

• Contribute to the overall IT strategy 

IT/Business Project Management

• Manage the training component of IT and business projects
• Contribute to other IT projects/initiatives as required  

Research

• Conduct research into the latest trends, products and methodologies in the IT Training space.
• Communicate the relevant technologies to the appropriate stakeholders within the Firm
• Conduct Proof of concept testing of new templates and products.
• Conduct research to understand all core components of what is shipped with each integrated product.  

Management and Leadership

• Manages own teams performance to ensure delivery of the approved IT training strategy across designated departments
• Gives regular, comprehensive and constructive feedback to team and conducts their performance appraisals with the Head of IT.
• Proactively seek feedback from team members and deals constructively with any criticism
• Adjust management style to get the best from the individuals within the team
• Delegates work to team members taking into account their capacity, level of skill and exposure to different types of work and complexity; provides clear instructions and direction, with reasonable deadlines

Relationship Building

• Develop and maintain relationships with Partners, Executive and Business Services Management as a trusted IT software advisor
• Develop and maintain relationships with all individuals below management level as a trusted IT software advisor
• Maintain strong working relationships with and have open and transparent communication between all members of the IT team

Behavioural Competencies / Performance Drivers

• Interactive Communication
• Organisational Awareness
• Resilience
• Strategic Thinking
• Teamwork