Jobs at Kuda

Responsibilities

Delivery & Execution

• Lead tribe planning and QBRs, ensuring alignment, clarity, and dependency management.
• Champion thin-slice, iterative delivery focused on measurable outcomes.
• Provide consistent visibility to leadership through metrics, progress updates, and proactive risk management.

Data & Experimentation

• Promote a culture of data-driven decision-making, establishing strong experimentation and measurement practices.
• Ensure squads have the insights, analytics, and tools needed for effective prioritisation.

Product Quality, Risk & Compliance

• Ensure all products meet regulatory, compliance, and security requirements.
• Embed standards for reliability, performance, accessibility, and localisation into delivery practices.

People Leadership & Organisation Building

• Hire, coach, and develop Product Managers across multiple levels.
• Foster a culture of clarity, focus, and ownership of outcomes.
• Define and uphold high standards for product discovery, delivery, and communication craft.

Day-to-Day Collaboration

• With BLO: Align product strategy with business objectives and financial targets.
• With DM/TLs: Manage capacity, technical debt, and sustainable delivery practices.
• With Other Tribe Leads: Coordinate dependencies and shared initiatives.
• With Compliance, Legal, Marketing, and CX: Ensure alignment across customer, regulatory, and commercial goals.

Requirements

• 5+ years of Product Management experience, including 2+ years leading teams or product portfolios.
• Proven track record of delivering measurable business outcomes.
• Strong fluency in experimentation, analytics, and data-driven prioritisation.
• Excellent stakeholder management and leadership skills.
• Experience mentoring and scaling Product Managers with a player-coach mindset.

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Pricing Strategy & Architecture

• Own end-to-end pricing strategy across retail banking, business banking and credit products
• Design and implement a coherent pricing architecture that balances revenue growth, competitive positioning and customer fairness
• Develop pricing frameworks for new product launches and market entries, working closely with Product and Commercial teams
• Build Kuda’s pricing governance framework — defining decision rights, approval processes and escalation paths

Analytics & Commercial Modelling

• Build the analytical infrastructure for pricing: elasticity models, competitive benchmarking, margin analysis and scenario modelling
• Conduct rigorous analysis of fee structures, interchange economics, interest rate margins, FX spreads and credit pricing across all products
• Design and run pricing experiments (A/B tests, conjoint analysis, willingness-to-pay studies) to move us from gut-feel to evidence-based pricing decisions
• Develop dashboards and reporting to give leadership real-time visibility into pricing performance and revenue drivers

Product-Specific Pricing

• Retail Banking: Optimise pricing for account tiers, transfer fees, card fees, savings rates and FX margins — balancing growth with unit economics
• Business Banking: Design pricing models for merchant services, payroll, collections, and business accounts that reflect value delivered to SMEs
• Credit: Work with the Credit team to refine risk-based pricing, ensuring loan pricing adequately reflects cost of funds, expected losses and target returns while remaining competitive

Cross-Functional Leadership

• Partner with Product, Finance, Risk, Compliance and Commercial teams to embed pricing into product development and go-to-market processes
• Educate the organisation on pricing principles — build internal capability so pricing thinking is distributed, not siloed
• Represent pricing in leadership discussions, board reporting and investor conversations
• Monitor regulatory developments affecting pricing (e.g. CBN fee guidelines, consumer protection regulations) and ensure compliance

Requirements

• 9+ years of experience in pricing, commercial strategy or revenue management, with significant time spent in financial services (banking, fintech, payments or lending)
• Deep expertise in at least two of: retail banking pricing, business/merchant pricing, or credit/lending pricing
• Strong quantitative skills — comfortable building pricing models, running statistical analyses and interpreting complex data
• Experience designing and executing pricing experiments and willingness-to-pay research
• Track record of building pricing functions or capabilities in organisations where pricing was previously underdeveloped
• Excellent communication skills — able to translate complex pricing analysis into clear recommendations for senior stakeholders
• Commercial mindset with genuine empathy for customers — understands that good pricing creates value for both sides

Advantageous: 

• Experience in African or emerging market financial services
• Background in management consulting with a focus on pricing or commercial strategy
• Familiarity with regulatory pricing environments (CBN, FCA or equivalent)
• Experience with pricing software tools (PROS, Vendavo, Pricefx or custom-built systems)
• SQL proficiency and comfort working with data engineering teams

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Key Responsibilities

Strategy & Roadmap

• Define and own the Platform tribe strategy and roadmap, integrating business goals, regulatory needs, and market dynamics.
• Prioritise investments that improve system reliability, cost efficiency, and scalability while enabling new business opportunities.
• Set and communicate SMART goals (OKRs) to align teams and stakeholders.

Delivery & Execution

• Lead tribe planning and QBRs, managing alignment and dependencies across tribes.
• Champion thin-slice, iterative delivery with measurable impact.
• Provide proactive visibility to leadership and stakeholders on roadmap progress, risks, and key decisions.

Reliability, Scalability & Compliance

• Establish standards for system reliability, uptime, and performance, tracking SLA targets.
• Ensure compliance with card scheme rules, payment regulations, and data protection requirements.
• Drive automation and tooling that reduce operational friction and enhance efficiency.

 Analytics & Financial Impact

• Use financial analytics to optimise ROI, cost-to-serve, and scalability.
• Analyse vendor costs, transaction volumes, reconciliation gaps, and efficiency gains to inform priorities.
• Apply cohort analysis to identify internal adoption trends and guide smarter platform investment.

People Leadership & Influence

• Hire, coach, and develop Product Managers with strong infrastructure and financial services instincts.
• Influence stakeholders by simplifying complex technical concepts into clear business narratives.
• Foster an inclusive, collaborative culture where teams feel empowered to contribute and own outcomes.

Change Leadership

• Lead structural enhancements to Kuda’s infrastructure that benefit multiple business areas.
• Oversee transformation initiatives in core processes (ledger, payments, tooling) to increase efficiency.
• Act as a role model for learning, continuous improvement, and accountability.

Day-to-Day Collaboration

• With BLO (Platform): align on efficiency, uptime, and cost-reduction objectives.
• With DM/TLs: plan capacity, define SLAs, and deliver roadmap initiatives.
• With Other Tribes: manage dependencies for payment flows, ledger, and tooling access.
• With Risk, Compliance, Legal, Finance: ensure audit readiness, reconciliation integrity, and regulatory compliance.
• With Vendors: manage partnerships, SLAs, and integrations with card schemes, processors, and banking providers.

Requirements

• 7+ years in Product Management, with 4+ years leading payments, cards, or core banking infrastructure products.
• Proven track record in building reliable, compliant financial platforms.
• Strong knowledge of local payment rails, card schemes, and core banking systems.
• Experience managing vendors and partners at scale.
• Data-driven decision-maker with financial modelling and ROI analysis experience.
• Excellent communication and influencing skills, able to simplify complex concepts.
• Experienced in mentoring Product Managers and building high-performing teams.

Nice to Have

• Experience in Nigerian or emerging market financial infrastructure.
• Familiarity with CBN regulations, scheme certifications, ISO20022.
• Background in internal tooling or financial operations automation.

go to method of application »

Key Responsibilities

Strategy & Roadmap

• Define and own the Platform tribe strategy and roadmap, integrating business goals, regulatory needs, and market dynamics.
• Prioritise investments that improve system reliability, cost efficiency, and scalability while enabling new business opportunities.
• Set and communicate SMART goals (OKRs) to align teams and stakeholders.

Delivery & Execution

• Lead tribe planning and QBRs, managing alignment and dependencies across tribes.
• Champion thin-slice, iterative delivery with measurable impact.
• Provide proactive visibility to leadership and stakeholders on roadmap progress, risks, and key decisions.

Reliability, Scalability & Compliance

• Establish standards for system reliability, uptime, and performance, tracking SLA targets.
• Ensure compliance with card scheme rules, payment regulations, and data protection requirements.
• Drive automation and tooling that reduce operational friction and enhance efficiency.

 Analytics & Financial Impact

• Use financial analytics to optimise ROI, cost-to-serve, and scalability.
• Analyse vendor costs, transaction volumes, reconciliation gaps, and efficiency gains to inform priorities.
• Apply cohort analysis to identify internal adoption trends and guide smarter platform investment.

People Leadership & Influence

• Hire, coach, and develop Product Managers with strong infrastructure and financial services instincts.
• Influence stakeholders by simplifying complex technical concepts into clear business narratives.
• Foster an inclusive, collaborative culture where teams feel empowered to contribute and own outcomes.

Change Leadership

• Lead structural enhancements to Kuda’s infrastructure that benefit multiple business areas.
• Oversee transformation initiatives in core processes (ledger, payments, tooling) to increase efficiency.
• Act as a role model for learning, continuous improvement, and accountability.

Day-to-Day Collaboration

• With BLO (Platform): align on efficiency, uptime, and cost-reduction objectives.
• With DM/TLs: plan capacity, define SLAs, and deliver roadmap initiatives.
• With Other Tribes: manage dependencies for payment flows, ledger, and tooling access.
• With Risk, Compliance, Legal, Finance: ensure audit readiness, reconciliation integrity, and regulatory compliance.
• With Vendors: manage partnerships, SLAs, and integrations with card schemes, processors, and banking providers.

Requirements

• 7+ years in Product Management, with 4+ years leading payments, cards, or core banking infrastructure products.
• Proven track record in building reliable, compliant financial platforms.
• Strong knowledge of local payment rails, card schemes, and core banking systems.
• Experience managing vendors and partners at scale.
• Data-driven decision-maker with financial modelling and ROI analysis experience.
• Excellent communication and influencing skills, able to simplify complex concepts.
• Experienced in mentoring Product Managers and building high-performing teams.

Nice to Have

• Experience in Nigerian or emerging market financial infrastructure.
• Familiarity with CBN regulations, scheme certifications, ISO20022.
• Background in internal tooling or financial operations automation.