Jobs at RMB - Rand Merchant Bank

Job Description

• To partner with project teams, business heads and other impacted business users to create and implement any change that is customised according to specific project and Business Unit needs
• Compile a stakeholder list to ensure that all impacted users are identified and updated with all the relevant information required to ensure the projects success
• Ensure that the Business Unit Head and relevant impacted stakeholders are engaged
• Identify and action the necessary activities for stakeholders if they are showing signs of resistance lack of interest or disengagement
• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholder requirements are delivered
• Preserve relationships despite airing conflicting views and seek mutual gains when addressing conflicts
• Anticipate consequences and adapt problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Obtain feedback to determine how effective the change is in being adopted and if the shift in accountability is occurring into normal business operations
• Inform Human Capital to identify, document and incorporate new or changed requirements into the
• performance management systems
• Measure the success of the Change Management Plan by producing a close-out report including the
• lessons learned feedback from the project team and stakeholders etc., and adjust aspects of plan where applicable
• Define the type of change required who is impacted and how by the business unit project or organisation and understand the business reasons for the change
• Partner with the Project Manager or Programme Manager upfront to understand and identify the change management expectation to address the project success factors, constraints and risks
• Assist the Project or Programme Manager with identifying and communicating the different roles and
• responsibilities for the project team members or business users
• Create and present a change management approach to the Project Manager for approval which would specify at a high level the change management initiatives, plans and timelines required to address the changes impacting the business unit
• Draft a change management plan as prescribed by the business requirements present the plan to the
• relevant stakeholders for buy-in and sign-off, and include the approach for communication, stakeholders and training
• Prepare for resistance management and integrate with the master project plans
• Note the different projects impacting the same business unit to ensure all the changes affecting the same users are fully understood
• Review the relevance of the plan and revisit its appropriateness throughout the project life cycle
• Create and implement a communication plan for both projects and business which will convey facts and concepts related to the project to target specific audiences and relevant stakeholders
• Provide ongoing feedback on the progress of the change plan to the Project Manager and stakeholders to ensure effective communication and alignment at all levels
• Determine the correct communication methodology amd mediums to establish and build rapport to ensure constant engagement regarding the changes with the audience from the start to the end of the project
• Collate information for the preparation of communications to be sent to stakeholders either by the Project or Programme Manager, or Business
• Review the relevance of the plan and revisit its appropriateness throughout the project life cycle
• Compile an impact assessment or survey to understand if the environment, which includes people, processes and technology, is ready for the suggested change, and provide feedback on the outcomes to the relevant stakeholders
• Detail the exact impact of the change on the business units functional areas teams etc which inform the activities required for the change plan and include who the changes impact and how the change will be managed
• Assess the different business units readiness for change to provide a clear view on the risks of non delivery of the project to the relevant stakeholders within the business units
• Consult SMEs or vendors to scope and create a training plan to ensure that the impacted users learn new behaviour or skills required for the project or initiative
• Ensure the trainers are well prepared for the sessions and have a structured agenda
• Compile lists of which impacted users require training and the level of training required
• Compile or quality assure training material, follow up on the printing distribution of material and any updates required
• Ensure training session invites, attendance registers, and logistical set up for the sessions are done
• Draft plans to assist project team members where impacted user involvement is required e.g., User Acceptance Testing, and ensure that communication and training to the users is well coordinated
• Ensure training sessions and activities are executed according to planned timeframes with impacted users
• Review relevance of plan and revisit appropriateness throughout the project life cycle
• Ensure impacted users are knowledgeable about which stakeholder to be contacted when necessary
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate

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Job Description
Hello Future Project Manager (TTS)!

• RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. 
• United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
• Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
• We are hiring for 4 Project Managers for the Treasury and Trade Solutions Business Unit.

Are you someone who can: 

• Lead and manage complex projects from initiation to completion, ensuring successful delivery in line with organisational goals.
• Engage in long-term planning, resource management, risk assessment, and stakeholder communication to drive project success.
• Oversee the project team(s), manage budgets, and ensure that all project deliverables meet quality standards.
• Develop, present, and implement detailed project plans, including definitions of project scope, objectives, timelines and resource requirements.
• Manage the project planning and prioritisation process by communicating the project planning process and requirements to relevant stakeholders and reviewing high-level project proposal business case to ensure fitness for the prioritisation process.
• Identify project risks and develop comprehensive risk management plans to mitigate potential issues.
• Coordinate cross-functional project teams, ensuring effective collaboration and communication among team members.
• Monitor and control project progress, making adjustments as necessary to ensure successful project completion.
• Facilitate regular project status meetings and provide updates to senior management and stakeholders.
• Ensure that project deliverables meet quality standards and are delivered on time and within scope.
• Facilitate benefits realisation process, ensuring all parties are aware of their areas of responsibility and that benefits delivered by projects are accurately measured and tracked on an ongoing basis.
• Oversee project documentation, including project charters, plans, schedules, and reports.
• Manage stakeholder relationships, addressing concerns and ensuring their needs are met throughout the project lifecycle.
• Implement project management best practices and continuously seek opportunities for process improvement.
• Track and report on project portfolio performance and provide a real time comprehensive and prioritised view of all projects.
• Conduct post-project evaluations and lessons learned sessions to identify areas for future improvement.
• Provide mentorship and guidance to other project team members.
• Ensure compliance with regulatory organisational policies and standards.
• Utilise project management software and tools to enhance project tracking and reporting.
• Develop and maintain strong working relationships with vendors, contractors, and other external partners.

You will be an ideal candidate if you: 

• Have a relevant Degree
• Have previous experience as a Project Manager; Experience within Investment Banking would be preferred
• Have strong Excel and Power BI experience and have worked with large data sets
• Are able to demonstrate knowledge of project management principles and methodologies

You will have access to: 

• Opportunities to network and collaborate
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

go to method of application »

Job Description
Hello future Business Development Head (Retention)!

• A leader in advanced payment solutions, Hyphen Technology specializes in receipting, reconciliations, and cash flow administration for corporate clients. It offers technology to automate and optimize payment processes, reducing manual intervention and errors. By integrating with clients’ existing line of business systems, Hyphen Technology enhances operational efficiency and provides clients with actionable insights to manage their cash flow effectively.
• As the Business Development Head (Retention) you will be responsible for growing transactional banking, or TXB wallet share across Rest of Africa corporate transactional banking countries of presence, by sourcing new business, retaining and cross-sell opportunities to achieve transactional banking revenue goals

Are you someone who can:

• Contribute to the attainment of the TxBbudget by formulating annual tactics for the sector and country to enable enhanced revenue growth, in collaboration with TxB Product teams, other Banking Division teams, Coverage, Service, Markets as well as in country sales team to package the best solution
• Provide consistent, professional and superior delivery of sales and client management disciplines including pipeline ownership, RFP responses, pro-active proposals, presentations, call reports, lead generation, and implementation oversight and alignment to best practice standards and metrics
• Understand the company and Corporate Transactional Banking objectives to ensure the alignment of sector transactional sales tactics, including gaining s a detailed understanding of transactional banking products and solutions
• Establish and maintain relationships with business partners to strengthen collaborate relationships
• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipate consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Make cold calls and obtain leads and referrals from stakeholders
• Be creative in generating new leads
• Identify opportunities through different sources and stakeholders
• Meet with potential clients and understand their needs
• Provide and propose solutions around the requirements, and assist with the implementation of the deal
• Identify credit requirements from the client
• Submit GM credit requirements to a Credit Analyst for submission to the Credit Committee
• Attend credit forums and provide support to the presenter as required
• Assist with relationship pricing
• Make regular visits to clients to maintain relationship and business
• Create calling plan and entertainment plan
• Review pricing constantly to ensure pricing is competitive
• Understand the clients business and identify opportunities to cross sell and introduce new products or additional solutions
• Review pricing to maximise revenue
• Keep abreast of changes to clients business
• Interrogate reasons for loss of client
• Gather all required documentation from client and submit to KYC team
• Originate the need for KYC, and inform the client of completion of KYC process
• Continue with the additional take on process
• Oversee this process and handle concerns or obstructions and resolve issues
• Oversee loading of client on the system
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate

You will be an ideal candidate if you have: 

• ​Fintech experience (preferable)
• Working knowledge of the payments industry in SA 
• Certificate in Advanced Electronic Payments (PASA)
• Previous experience leading a team in new business sales 

go to method of application »

Job Description
Hello future Business Development Head!

• A leader in advanced payment solutions, Hyphen Technology specializes in receipting, reconciliations, and cash flow administration for corporate clients. It offers technology to automate and optimize payment processes, reducing manual intervention and errors. By integrating with clients’ existing line of business systems, Hyphen Technology enhances operational efficiency and provides clients with actionable insights to manage their cash flow effectively.
• As the Business Development Head (New Business), you will be responsible for growing  transactional banking, or TXB wallet share for C and I segment, across Rest of Africa corporate transactional banking countries of presence, by sourcing new business, retaining and cross-sell opportunities to achieve transactional banking revenue goals

Are you someone who can:

• Contribute to the attainment of the TxBbudget by formulating annual tactics for the sector and country to enable enhanced revenue growth, in collaboration with TxB Product teams, other Banking Division teams, Coverage, Service, Markets as well as in country sales team to package the best solution
• Provide consistent, professional and superior delivery of sales and client management disciplines including pipeline ownership, RFP responses, pro-active proposals, presentations, call reports, lead generation, and implementation oversight and alignment to best practice standards and metrics
• Understand the company and Corporate Transactional Banking objectives to ensure the alignment of sector transactional sales tactics, including gaining s a detailed understanding of transactional banking products and solutions
• Establish and maintain relationships with business partners to strengthen collaborate relationships
• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipate consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Make cold calls and obtain leads and referrals from stakeholders
• Be creative in generating new leads
• Identify opportunities through different sources and stakeholders
• Meet with potential clients and understand their needs
• Provide and propose solutions around the requirements, and assist with the implementation of the deal
• Identify credit requirements from the client
• Submit GM credit requirements to a Credit Analyst for submission to the Credit Committee
• Attend credit forums and provide support to the presenter as required
• Assist with relationship pricing
• Make regular visits to clients to maintain relationship and business
• Create calling plan and entertainment plan
• Review pricing constantly to ensure pricing is competitive
• Understand the clients business and identify opportunities to cross sell and introduce new products or additional solutions
• Review pricing to maximise revenue
• Keep abreast of changes to clients business
• Interrogate reasons for loss of client
• Gather all required documentation from client and submit to KYC team
• Originate the need for KYC, and inform the client of completion of KYC process
• Continue with the additional take on process
• Oversee this process and handle concerns or obstructions and resolve issues
• Oversee loading of client on the system
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate

You will be an ideal candidate if you have: 

• ​Fintech experience (preferable)
• Working knowledge of the payments industry in SA 
• Certificate in Advanced Electronic Payments (PASA)
• Previous experience leading a team in new business sales 

go to method of application »

Job Description
Hello Future Business Analyst Lead (TTS)!

• RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. 
• United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
• Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

This Business Analyst Lead vacancy is within the Treasury and Trade Solutions business unit.

• To analyse, document and update business requirements for product processes, procedures, and systems to manage Business Analysts in the provision of reviewing, evaluating and analysing user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives.

Are you someone who can:   ​

• Control expenditure and identify process improvements to contain and reduce costs.
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
• Responsible for requirements planning, analysis and solution proposal, leading Business Analysts to fulfil the requirements components.
• Responsible to deliver requirements packaging, verification, and management through the Business Analysts.
• Lead the provision of change support in the delivery of business analysis.
• Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions.
• Analyse business operations to determine opportunities for improvements.
• Oversee business case development (i.e., research, data collection) as completed by Business Analysts.
• Review current state processes and identify problem areas.
• Evaluate user needs to create systems solutions that support overall business strategies.
• Validate test plans to ensure test strategies involve appropriate integration and process components.
• Monitor testing process to ensure that business results are adequately tested with minimal risk.
• Execute test cases.
• Install and maintain systems and provide support to end users.
• Oversee the compilation of test scripts and audit the test results.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes.
• Develops an understanding of risks and risk management approaches.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Educates others and makes suggestions for improvements.
• Networks and participates in specialist risk forums where required.
• Review Business Analysts deliverables prior to distribution to ensure accuracy and quality.
• Support and design Business Analysts deliverables and new ways of working.
• Carry out Business Analyst planning and resource allocations.
• Represent Business Analysts on various change forums.
• Communicate with various business stakeholders, obtaining sign-off on projects.
• Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers.
• Administer projects, prepare updates, and implement all phases for project to achieve all project objectives.
• Collaborate with product houses and business to prioritise and rationalise projects/ initiatives and manage integration where required.
• Determine resource requirements and identify resources with appropriate skill sets to complete the project.
• Manage implementation of projects across relevant product house, business units or segments.
• Identify and analyse risks and develop mitigation plans.
• Ensure due diligence is undertaken prior, during and post project implementation
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
• Develop and implement an area operational plan in achievement of Business objectives.
• Develop, encourage and nurture collaborative relationships across area of specialisation.
• Display and encourage an appreciation of teamwork and inclusivity.
• Manage team performance in achievement of business objectives.

Are you someone who can:  

• Review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives
• Provide guidance and support to team members
• Perform a quality assurance role with colleagues
• Communicate regularly with business around progress with regards to the user requirement/functional specification and processes (Managing Expectations)
• Provide information which contributes to building training manuals/material Interacting and maintaining good relationships with business stakeholders (business users, change management resources, developers, testing and training teams)

You will be an ideal candidate if you: 

• Bachelors Degree in Computer Science/ Commerce with Information Systems or Engineering required 
• Post Graduate Degree in related field preferred, Certification or Diploma in Business Analysis with an accredited provider 
• 5 to 8 years experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level 
• Previous experience within Investment Banking preferred

You will have access to: (Examples below) 

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more 
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it