Latest Jobs at Sandvik

The role

• Provides technical support in mechanical maintenance of Sandvik equipment to achieve a high level of equipment reliability, availability, cost efficiency and performance.

Key Performance Areas

• Follow instructions of work within time constraints to meet established delivery targets.
• Adjust equipment and repairs/replaces defective parts components or systems per instructions.
• Inspect equipment for proper performance and determines faults and malfunctions.
• Identify additional repairs, compiles parts and labour estimates.
• Test repaired equipment to ensure proper operational performance.
• Actively participate in continuous improvement initiatives
• Stays current with industry, customer and product developments and technical best practices.

Profile Required:

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence - Diesel Mechanic, Auto Electrical, Millwright accompanied by proof of apprenticeship modules or apprenticeship contract 
• 4 years’ experience with mechanised mining equipment
• Experience on maintaining earth moving equipment
• Knowledge of Sandvik underground product line
• Understanding of engineering drawings Sandvik product manuals and schematics
• Excellent interpersonal and communication skills
• Excellent report writing skills
• Attention to detail
• English literacy
• Computer literacy
• Valid driver license

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Key Responsibilities:

•  Develop an in-depth understanding of the product's features, benefits, and applications to effectively communicate with customers and support sales efforts.
• Conduct thorough market research to analyze trends, identify gaps in the market, and understand user behavior. This helps in aligning the product with customer needs and expectations.
• Work closely with cross-functional teams, including sales, engineering, and customer support, to ensure that the product meets user needs and to develop strategies for product adoption.
• Provide training to sales and customer support teams about the product, ensuring they understand its functionalities and can effectively support customers.
• Engage directly with customers to gather feedback, understand their needs, and address any product-related queries to improve product offerings.
• Collect and analyze user feedback to identify areas for improvement and to inform future product development.
• Conduct product demonstrations for customers and stakeholders to showcase features and benefits to drive sales.

 Your profile  

•  Grade 12 / equivalent qualification
• Diploma in Electrical Engineering or Electrical trade test

Advantageous

• Certificate in Facilitation and Assessment will be advantageous
• Qualification in Software Design or Process Control
• Relevant automation training as per Sandvik Factory Standards
• Level 1 and Level 2 System Specialist courses (automation, auto mine lite, full remote monitoring automation systems, underground tracking experience via scanning and WLan based), sub-system training courses provided by sub-suppliers + Networking training + VCM Control System Training).
• Exposure to underground or surface automation control system troubleshooting, maintenance, and process optimization
• Strong understanding of safety protocols in mining environments
• Computer literacy and proven understanding and experience with Information Technology systems and terminology
• At least 1-year practical experience in Automation System Support at a System Technical level
• Experience in CAN bus machine systems
• Proven PLC experience and training
• MS Project experience
• MS Visio experience
• Willingness to work on rotational schedules in remote mining locations
• English proficiency
• Valid driver’s license