Latest Openings at Absa Group Limited (Absa)

Job Summary

• Are you ready to shape the future of cash products in a dynamic, client-centric environment?
• We're looking for a visionary Head of Product – Physical Cash to lead our cash product strategy, drive commercial excellence, and foster sustainable partnerships across the value chain.
• In this role you will oversee cash products for clients, ensuring commercial excellence and sustainable partnerships with external and internal stakeholders.
• Balance risk and market opportunities, integrate innovative solutions with commercial savvy, and design effective distribution strategies through specialists and segment teams.

Job Description

• Commercial Management: The individual is accountable for managing the commercial performance (P&L) of the product throughout its lifecycle, supporting the business's financial goals and balance sheet shape.
• Product Management: The role involves delivering a compelling and insights-led product proposition that aligns with and enables the business and customer strategies.
• Product Infrastructure: The individual is responsible for the entire end-to-end infrastructure (people, process, and technology) on which the product runs, ensuring it supports the target customer experience and remains commercially viable.
• People and Culture: The role includes building and sustaining a culture that aligns with the business's colleague experience to deliver the target customer experience and financial performance.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 7, 2025

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Job Summary

• Execute & orchestrate operational processing (batch processing & scheduling) & monitoring services in alignment with customer expectations.
• Leverage experience to contribute to the optimisation, digitisation & automation of command centre services into the future.

Job Description

Command Centre Operations

• Understand an aggregated view of all IT assets (includes technology stacks)
• Execute & orchestrate operational processing (batch processing & scheduling) & monitoring in alignment with customer expectations (& do this consistently)
• Take responsibility for operational processing & monitoring quality by meeting & or exceeding all SLA’s & defined targets for e.g. time, quality, cost
• Continuously evolve own knowledge & skills to assume responsibility for new and OR; refined monitoring & processing services to achieve efficiency & effectiveness objectives (e.g. centralised command centre)
• Review and analyse operational processing, monitoring & scheduling performance data and identify & proactively predict events & incidents (ahead of their occurrence)
• Provide support & information to business, problem management, DR, resilience & technology to identify & implement solutions that will prevent incidents, events & outages of critical business services
• Review operational processing, monitoring & scheduling performance data & provide recommendations for the continuous improvement of these services
• Participate in the testing processes for all new / optimised command centre operations
• Support reviews & ongoing optimization and maintenance on command centre technologies and associated tooling
• Participate in incident & problem management processes and provide critical data-driven insights & suggested remedial actions
• Stay ahead of the curve on emerging operational processing, scheduling & monitoring technologies & practices and continuously leverage evolved knowledge & skill to influence the automation, optimisation, digitisation & predictive capabilities of the command centre

Accountability: Finance, Risk, Governance & Compliance

• Participate in risk, governance & compliance review & manage, maintain & provide regular & accurate command centre information
• Ensure risk, governance & regulatory compliance (always!) of all processing, scheduling & operations activity (own )

Accountability: People

• Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

Education

• Bachelor's Degree: Information Technology

End Date: June 30, 2025

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Job Summary

• Utilise technology and applied learning in a virtual Omni-channel environment, providing superior and seamless customer experience in an efficient and cost-effective manner, by performing banking duties and overseeing the financial activities for Private Wealth clients.

Job Description

Accountability: To build customer relationships in the preferred market segments:

• To own the primary relationship with our clients by being the client’s main contact point and to work collaboratively with specialists (ie actioning leads from the Existing Client Management team) to ensure that our clients experience the full spectrum of our value proposition.
• To ensure that you achieve the required contact strategy relevant to your portfolio based on client segmentation of your bespoke portfolio.
• To respond and execute on immediate client requests, ensuring you fully understand your clients’ needs.
• To secure new business through interaction with current and prospective clients and leads generation and ensure new clients are fully on boarded.
• Ensure retention of clients by applying appropriate remedial actions where appropriate.
• Consistently achieve customer satisfaction scores as per agreed threshold by ensuring that customers are appropriately serviced in line with our value proposition.
• To work seamlessly with the sales support team in ensuring that they are enabled to support you in your portfolio.

Accountability: Deepen relationships with our customers through meeting their individual needs and achieving the required income from each portfolio.

• Prepare weekly for performance discussions with People Manager to review client contact plans, opportunities, successes and support required.
• To review and negotiate pricing structures with clients, in line with the Absa Pricing policy to ensure that the product profitability is managed optimally.
• To effectively cross and up sell the appropriate products within the respective campaign management parameters to clients, ensuring that all requirements in terms of FAIS (Financial Advisory and Intermediary Services Act), FICA (Financial intelligence Centre Act) and NCA (National Credit Act) are met.
• Drive Income growth of the Portfolio through the effective actioning of leads, timeous completion of client reviews and service requests.

Accountability: Protecting our assets through appropriate levels of risk and credit Assessment

• Ensure transparency and open dialogue between credit and the client by communicating the client’s requirements, by means of properly motivated and well-articulated motivations with the required supporting documents and giving feedback on the banks’ position regarding these requirements.
• Coordinate and drive outstanding client reviews and ensure timeous finalisation.
• Ensure that arrangements with clients are within the credit guidelines and that credit is informed of any special arrangements via utilisation of the prescribed systems.
• Takes ownership of clients risk management through consistent application of the bank’s regulatory and compliance framework.

Accountability: Colleague and Personal Development

• To act as backup for other Virtual Private Wealth Bankers in the team in case of absence or during peak times according to the agreed schedule as provided by management.
• Keep abreast of developments in the industry/sector to ensure adequate client service and to support potential risks and or opportunities.
• Ensure that Continuous Professional Development (CPD) hours are maintained at all times.
• Complete the relevant Compliance, Risk and System, Product and role fundamental learning as per the Private Wealth Minimum learning requirements.
• Subscribe to relevant segment specific initiatives and apply this knowledge to act on opportunities to maximize revenue and profitability.
• Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to Absa’s Values and Vision.

Education

• Bachelor's Degree: Business, Commerce and Management Studies

End Date: June 30, 2025

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Job Description

• Customer service: Deliver customer service at first point of contact
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: June 29, 2025

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Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: June 30, 2025

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Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Customer Experience: To provide service excellence and achieve customer satisfaction

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

End Date: June 30, 2025

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Job Summary

• As a senior analyst the expectation is to perform model validations in accordance with the model risk policy, framework and standards for the specific model type. 
• Within validation the incumbent will conduct validations on a diverse range of AGL models, produce validation reports, negotiate the findings & actions with internal and external stakeholders and influence the continuous improvement of model quality & use.
• These areas make use of a wide range of models (Regulatory Capital, Economic Capital, impairments, pricing, behavioral, application, stress-testing, valuation, derivatives, insurance risk, etc.) and cover products used across all of AGLs business units. 
• This role is ideal for a candidate that wants to develop multi-dimensional skillset, is looking for a role that provides great visibility within the firm and wants to be in a position that will promote big-picture strategic thinking.

Job Description

Accountability: Model Validation/Monitoring

• Execute validation/monitoring of models assigned to you by following each step in accordance to the IVU process.
• Specifically, ensure that all information required for the validation/monitoring is available on time, as received from Model Owner (MO) and/or Model Development (MD).
• Ensure submission and completion milestones have been communicated to relevant stakeholders for the models assigned to you.
• Complete assigned models on time according to the IVU planning schedule.
• Use agreed templates and tools.
• Validate/monitor models in accordance to internal and external requirements (e.g. as set out in the Group Model Risk Policy - GMRP and associated standards, Basel regulations, Prudential Authority - PA regulations long-forms, IFRS9, etc.).
• Strive for a computationally accurate analysis which does not require recalculation as part of management review.
• Strive to produce a quality report requiring minimum corrections as part of management review.
• Ensure the report is palatable for the intended audience.
• Clearly document model recommendations/findings and relevance thereof to model use and portfolio decision making. Agree resolution actions and resolution timelines with affected counterparties and document these in the report. Focus on significant findings and minimize the number of significant findings missed as part of the process.
• Ensure that all findings that are resolved are evidenced and that you have checked and recorded as such.
• Give input into the following processes: Annual PA Self-Assessment, Long Form Audits, etc.
• Provide input into improving qualitative and quantitative measures used to measure model performance and model risk.
• Deliver ad-hoc and management requests timeously and to the required standard of quality.
• Present validation/monitoring outcome and findings at forums when required.
• Good writing and communication skills for presentation to Executives.

Accountability: Supervisory

• Supervise/assist analysts (AVPs) to ensure timeous and quality delivery of validation/monitoring outputs. Be consistent in terms of guidance and standards.
• Ensure the analysts (AVPs) follow each step in accordance to the IVU process.
• Review tests/analyses as completed by analyst and ensure all testing areas are adequately assessed.
• Review reports for completeness, accuracy and relevance, ensuring a quality report requiring minimum corrections as part of line manager review.
• Set up feedback sessions/checkpoints, implement all feedback, or acknowledge and reason why feedback was not implemented.
• Accountability for project milestone, control and outcome management.
• Ensure significant findings are identified and discussed early in the process.
• Offer technical and professional guidance to less experienced staff.
• Drive the achievement of key objectives, as specified by IVU management.
• Drive professional (softer skills) development of less experienced staff.            

Accountability: Management of Stakeholder Relationships 

• Maintain a professional relationship with all stakeholders. These include, but are not limited to, model owners, model developers, model approvers and audit.
• Effective communication of model findings to all stakeholders.
• Either address (where able and competent) or escalate material concerns or bottlenecks to line manager (or relevant stakeholder) as early as possible to enable actions to be taken pre-emptively.
• Constructively challenge models and related processes. Engage with the stakeholders to get their perspective.
• On an ongoing basis, interact with internal stakeholders (e.g. model developers, IVU colleagues, model owners, model implementation, business representatives, etc.) to ensure common understanding of findings and concepts.
• Guide internal counterparties through relevant regulatory, policies, standards, sites and governance requirements.

Accountability: Development of Technical and Product Knowledge

• Develop own technical knowledge, regulatory/policy knowledge and softer skills independently from scheduled team training.
• Exposure to diverse range of models across different business areas.
• Be involved with new developments and initiatives within the bank.
• Shares own knowledge on informal and formal basis; support team’s overall development.
• Create a positive, engaging and challenging working environment.
• Drive best practice sharing and standardization across Absa Group.
• Proactively identify and escalate any conceptual or big picture risks (incl. changes to the regulatory landscape) in respect of IVU and AGL.
• Facilitate investigation and implementation of controls within other units to maximize early detection and mitigation of model risk.
• Provide assistance to research projects conducted by students from different universities. 
• Strive to receive regular 360 feedback to facilitate sight of blind spots and develop oneself.
• Actively seek to understand management and stakeholders need first, communicate to be aware of changes in needs and deliver to meet these needs.
• Attend and actively participate in citizenship/training events.
• Actively manage soft skills development.
• Ensure simple administrative issues are addressed adequately and within agreed timelines - such as performance review process, completion of assigned training etc.
• Work with managers in the team to achieve excellent business results through continuous people development and mentoring activities.

Behaviorally, focus on the following:

• Be objective and factual in terms of one’s opinion/communications.
• Be open-minded in interactions. Be prepared to listen and be challenged.
• Be supportive and helpful.
• Be risk-focused.
• Understand stakeholders’ needs.
• Involved in the recruiting process of AVPs around IVU. Conducting first round interviews with senior VPs.

Preferred Education

• B.Sc. Honours/ Masters Degree in Statistics, Econometrics, Mathematics, Actuarial science or other quantitative fields.

Preferred Experience:

• Minimum 6 years of relevant experience in risk modelling, risk model validation and/or risk analytics.
• Previous exposure to models and model risk is an advantage.

Knowledge and Skills:

• Proficient in MS Excel
• Proficiency in MS Office Suite
• Proficient in programming, e.g. SAS, VBA, MATLAB, C++, R, and Python.
• An exceptional technical quantitative skillset
• Experience in leading teams/projects and taking accountability for delivery through others

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: June 30, 2025

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Job Summary

• Assist in developing and implement best practice investment strategies with respect to asset allocation and portfolio construction for the Bank’s HQLA Portfolio.
• Assist in the management of the Bank’s Structural Hedging Programme and other interest rate risk mitigation.
• Identifying investment opportunities, collaborate with the team in order to advise and influence the shaping of the Group’s balance sheet.
• Mitigating foreign exchange and accounting risk of all Banking book non – traded market risk.
• Presenting of thought leading financial market research and outlooks using local and global counterparties to influence group strategy and deployment of financial resources.
• Preparing and report performance of all portfolios under management of the Investment Function Team.

Job Description

Accountabilities:

• Daily operational requirements of deal capturing, client interaction, trade queries and price quoting.
• Building quantitative financial models to forecast and optimise portfolio returns and support key decision making.
• Real-time analysis of market rates and timeous execution of financial instruments including (Bonds/Derivatives/Money Market/Collateral/FX).
• Tracking global economic developments and its impact on financial markets.
• Daily market update to stakeholders regarding key market and economic developments.
• Creation of macro dashboards for reference and to support decision making applicable to the Structural Hedge Portfolio/HQLA portfolio.
• Anticipating market developments and identifying trade opportunities with risk-adjusted superior returns.
• Assist in managing the bank’s HQLA investment portfolio, including making investment decisions, monitoring risk and reporting/forecasting returns through scenario analysis.
• Assist in managing the bank’s Structural Hedge Programme, including scenario analysis, execution strategy and forecasting key portfolio attributes evolution of the Programme.
• Hedging Group subsidiary FX flows.
• Precise/timeous execution of financial instruments with internal and external counterparties.
• Daily interaction with Absa GM Trading desks.
• Understanding the sensitivity to the Bank’s Intraday Liquidity position, Wholesale Funding Targets, Economic Funding Model and its implication on regulatory ratios (LCR/NSFR).
• Team Dynamics – Team Player – through driving core values of innovation, being dynamic and motivated.
• Good communication skills are a key requirement of the role.

Accountability: Stakeholders 

• Engage with and maintain good relationships with key internal and external stakeholders including Regulators, international banks, Absa Trading desks, research analysts as well as Group Treasury partners.
• Play a positive role in Corporate Citizenship.

Accountability: Regulatory 

• Adhere to all Absa Compliance requirements, regulatory frameworks and policies.
• Knowledge of regulatory impacts i.e. Basel 3, LCR, NSFR etc. Optimize positioning to adhere to requirements while enhancing return for the firm.

Accountability: Revenue and Risk 

• Using derivative products to hedge investment activity where required and general risk management of the book.
• Overlay derivative strategies on the book to enhance revenue on the portfolios (Structural Hedge and Liquid Asset portfolio) within risk parameters.
• Using FX products (Cross Currency swaps, Int rates swaps, FX spot) to diversify investments while considering credit exposure in the HQLA portfolio.
• Continuous monitoring of opportunities in markets. Prompt decision and execution within risk limits.

Education and Experience Required

• Bachelor's degree in Business, Economics, Finance or Quantitative field.
•  5+ years experience in fixed-income trading, structuring, portfolio management or other Front Office role.
• Prior Treasury portfolio management experience would be advantageous.

Knowledge & Skills: (Maximum of 6)

• Strong analytical ability or technical concentration including analysis of intraday cash, Fixed Income and market patterns.
• Ability to work well in team environment.
• Creative thinking and ability to apply to our operations
• Professional work ethic and positive attitude
• Proficiency with Excel
• Attention to detail is crucial

Competencies: (Maximum of 8 competencies)

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

End Date: June 25, 2025

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Job Description

• Customer service: Deliver customer service at first point of contact
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: June 29, 2025

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Job Summary

• To develop tactical strategy and delivery plans, practice formulation and associated best practice improvement tactics and to ensure operational implementation and adoption across a single practice i.t.o. Technology and Cyber security risk methodology, enabling the provision of specialist information technology security expertise and delivery objectives for the Function.

Job Description

• To further Lead risk management for Compliance Functions Technology and Cyber Risk. Act as a 1st line of defense, partnering with the CIO and technology teams to support, advise, and provide tools for effective risk management.

Outcome Area: Risk Conscious Strategy Choices 

• Actively challenge and contribute to proactive risk management and service improvement.
• Working with function Business Unit leadership identify risks and opportunities in pursuit of strategic objectives.
• Facilitate the risk appetite and pain tolerance threshold discussions and decisions by business leadership.

Accountability: Appropriate Risk Culture and Matured Risk Management Practices 

• Establish Clear Risk Governance: Design structures and processes that promote accountability and ownership in managing risks.
• Develop Practical Risk Processes: Implement straightforward risk practices that meet regulatory requirements and align with business objectives.
• Enhance the Risk Framework: Continuously update and improve the company’s risk management framework, including policies, processes, and standards.
• Embed Risk Awareness: Foster a mindset where leaders and teams naturally consider risks in decisions and operations.
• Provide Training and Tools: Deliver targeted training and tools to build skills and understanding in managing risks.
• Keep up with industry and risk management profession latest research, best practice, technology solutions to improve the risk function service.
• Risk Identification, monitoring and reporting
• Risk and Control Assessment
• Risk Measurement and Management
• Compliance & Audits: Ensure adherence to organisational and regulatory standards and support internal/external audits.
• Incident Response: Assist in managing and investigating security breaches or system failures.
• Advisory & Reporting: Provide insights to leadership on risk posture and recommend improvements.

Client/Customer

• Build and maintain stakeholder relationships for the purposes of expectation management, knowledge sharing and integration.
• Develop tactical strategies for the integration of service excellence culture, which enables exceptional service to customers that meets and exceeds exceptional service across a single practice.

Qualifications and experience:

• B-degree in Risk / Commerce / Finance
• A minimum of 5 years’ experience in risk within banking/financial services
• Minimum of 3 years’ experience in Operational Risk (Tech and Cyber)
• CISA/CISSP/CISM/CGERT/PMP and other IT Governance qualifications
• Knowledge of Operational Risk and Resilience Risk management and associated frameworks, policies and standards
• Excellent report writing skills and MS office skills across Excel, PowerPoint and Word.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: June 27, 2025

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Job Summary

• In this role you will be responsible for delivering and administering all procedures pertaining to the processing of Trade Finance related products and services as received from Trade Middle Office post fit for processing checks and within required SLAs.
• This includes but is not limited to Letters of Credit, Documentary Collections, BGIs (Bonds, Guarantees and Indemnities), Open Accounts products e.g. RF, SRF, SF. FI Trade and Trade Loans, Irrevocable Reimbursement Undertakings (IRUs)

Job Description

Your key accountabilities will include;

• Performing transaction processing with a high degree of accuracy and in accordance with policies and procedures.
• Fulfilling all functions relating to reconciliations, settlements, monitoring and reporting requirements.
• Acting as a consultant or releaser for various transactions however would not be able to do and release its own transactions.
• Processing client instructions within agreed Service Level Agreement (SLA)
• Checking that all information received is in accordance with the required standards.
• Validating and obtaining an exchange rate where necessary
• Capturing Excon Rulings as received and in accordance with Central Bank requirements
• Capturing the correct Balance of Payments (BOP) category.
• Ensuring that signatories, indemnities and credit have been authorised
• Providing a high quality of service to all clients within agreed SLAs
• Ensuring high quality of communication to internal and external clients, both verbal and written.
• Ensuring adherence to quality standards to avoid risks to the Bank through effective & efficient management of transactions.
• Drawing Day End listings and action accordingly to ensure that all work received is and actioned on the same day.
• Providing suggestions to the line manager on improvements and solutions based on knowledge of the trade value chain.

Send in your application if you have

• An applicable Degree or Diploma with 3 to 6 years related experience
• 3 to 5 years in Trade Finance Products
• Preferably with CDCS – Certified Documentary Credit Specialist (For FI and Documentary Trade)

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: June 30, 2025

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Job Summary

• Participate in learning programme/s in order to maximise individual and organisational development benefit/s through the execution of predefined training objectives.

Job Description

• With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Description

• Absa Home loans is dedicated towards offering a learnership opportunity to young individuals that are talented, enthusiastic, and have a deep passion for utilizing technology to empower customers.
• This one-year Absa Home Loans Learnership program incorporates on the job exposure in all aspects of contact with the Bank’s customers.

As a learner, you will be required to demonstrate:

• Strong customer service skills and excellent problem-solving ability
• Organization skills; pay attention to detail and place emphasis on follow-up.
• Furthermore, must be able to demonstrate ability to work well in a team and both listen and communicate effectively.
• Show a high level of professionalism and courteousness.
• These individuals should work well under pressure
• A Self-starter with hands-on mentality Our learnership programme will give you exposure to the Home loans Sales and Service Enablement areas for a period of 12 months.
• Successful candidates should commit to complete all the academic modules and on- the- job training Essential Requirements
• Candidate should be aged between 18-30 years
• Applicant must attach detailed CV containing all the relevant contacts and references
• Applicants should include copies of their certificates, identity card and proof of address
• Candidate must be a South African citizen or a permanent resident
• A completed Degree/or equivalent NQF level 7 qualification
• Applicant should be proficient in English
• Applicant must not be employed
• Applicant must not be registered with any other learnership / internship at the time of making application
• Applicant must not be registered with any other learning institute, and or currently studying.
• Candidate should be computer literate
• Applicant should be a team player and self-motivated person
• Candidate should be flexible and demonstrate willingness to learn and work Duration
• This is a 12 months only learnership programme
• Every candidate must meet be available for the full 12 months programme in order to graduate Stipend
• Successful candidates will receive a monthly stipend Recruitment process and risk check requirements:
• Complete online occupational assessments
• No criminal record
• No false documentation
• References with previous employers
• Clear credit score
• No registered employee dismissal If you are looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, apply today.
• Education Business, Commerce and Management Studies (Required)

Education

• GET Certificate: Business, Commerce and Management Studies (Required)

End Date: June 30, 2025

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Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience,best practice and providing constructive feedback as required.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Customer Experience: To provide service excellence and achieve customer satisfaction 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: June 30, 2025

go to method of application »

Job Description

• Customer service: Deliver customer service at first point of contact
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: July 1, 2025 

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Job Summary

• To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio.
• Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.

Job Description

• Financial Goals Business Risk Customer Satisfaction Colleague Support

Education

• Further Education and Training Certificate (FETC)

End Date: June 30, 2025

go to method of application »

Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience,best practice and providing constructive feedback as required.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Customer Experience: To provide service excellence and achieve customer satisfaction 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: June 30, 2025

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Job Summary

• PPB (Branch Products) a division within Integrated Channels - Private and Personal Banking is looking for a Senior C#/ .net Developer with a Minimum 6 + years application development knowledge, solid analytical thinking troubleshooting and problem solving.
• The successful incumbent will Support the Branch product Applications Systems and should possess the following knowledge and experience:

Job Description

DevOps 

• Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization
• Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
• Apply critical thinking, design thinking and problem-solving skills in an agile team environment to solve complex with high quality solutions
• Contribute to and lead all phases of the development lifecycle including e.g. design processes
• Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
• Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure DevOps or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
• Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications.
• Understanding SAFE and Scrum methodologies

Key critical skills required:

• C#, .Net solid Development, at least 6+ years' experience
• REST API and SOAP Service
• C#, .Net, MVC, Microsoft SQL, Windows Forms
• Docker, Ansible, Kubernetes
• CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins)
• Azure DevOps
• SOLID principles
• Salesforce is a bonus

Education

• Bachelor's Degree: Information Technology

End Date: July 1, 2025 

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Job Summary

• We are seeking a skilled individual to fill the role of Trade Deal Manager.
• The successful candidate will deliver and administer all procedures related to the processing of Trade Finance products and services, perform deal and transaction management, and provide training and support to new clients.
• This role will manage the interface with front, middle, and back office, as well as internal infrastructure partners.
• The candidate must ensure full compliance with regulatory requirements and internal policies.
• If you have experience in reconciliations, settlements, monitoring, and stakeholder management, we encourage you to apply.

Job Description

Description

Some of your key accountabilities will include the following

• For All Trade Finance Products
• Process client instructions within agreed Service Level Agreement (SLA)
• Check that all information received is in accordance with the required standards and all client requests are clearly understood and the impact thereof
• Ensure all processes and controls are executed in line with the documented procedure guides(Excon, BOP, exchange rates)
• Ensure all Fit to Lend approvals (Credit, legal, Product) are in place and transaction requests are
• Fit for purpose/ Fit for processing to ensure successful processing

Client and Services

• Provide a high quality of service to all clients within agreed SLAs
• Ensure high quality of communication to internal and external clients, both verbal and written.
• Ensure that all compliments and complaints are logged on the required system.

Governance Risk and Control

• Ensure adherence to quality standards to avoid risks to the Bank through effective & efficient management of transactions.
• Draw Day End listings and action accordingly to ensure that all work received is and actioned on the same day.
• Review and monitor all office suspense accounts to ensure that there is a debit for every credit within 48 hours and that the reconciliation has a nil balance.

Innovation and Change

• Provide suggestions to the line manager on improvements and solutions based on knowledge of the trade value chain.

Send in your CV if you have the required experience as well as

• Degree or Diploma with 5 to 8 years related experience in Trade Finance
• CDCS – Certified Documentary Credit Specialist (For FI and Documentary Trade)

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: June 30, 2025

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Job Summary

• To provide complex specialist advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist compliance expertise.

Job Description

• We are looking for a Senior Compliance Specialist for our Cloud Adoption Office tea
• As a Senior Cloud Compliance professional in the banking industry you will play a crucial role in ensuring that cloud-based systems and services meet regulatory requirements and industry standards.
• This role requires a strong understanding of banking industry regulations, cloud security, and compliance, as well as effective communication and analytical skills.

Key responsibilities include:

• Cloud Compliance Framework Development: Develop and implement cloud compliance frameworks that meet banking industry regulations.
• Regulatory Compliance: Ensure compliance with regulations such as GDPR, PCI-DSS, SOX, and banking-specific regulations.
• Risk Assessment and Management: Conduct risk assessments and develop risk management plans for cloud-based systems.
• Cloud Service Provider Management: Evaluate and manage cloud service providers to ensure compliance with regulatory requirements.
• Training and Awareness: Provide training and awareness programs for stakeholders on cloud compliance and regulatory requirements.

Minimum Requirements:

• Education: Relevant degree in Finance, Law, or Information Technology.
• Experience: 5 years of experience in compliance, risk management, or cloud security in the banking industry.
• Certifications: Professional accreditations like CIPP, CISM, CRISC, or CCSP are valuable.

Skills:

• Technical: Knowledge of cloud security, compliance, and governance frameworks.
• Analytical: Ability to analyze data and identify potential risks.
• Communication: Effective communication skills to convey complex compliance concepts to stakeholders.
• Regulatory Knowledge: Understanding of banking industry regulations and compliance requirements.

Key Knowledge Areas:

• Banking industry regulations and compliance
• Cloud security and governance
• Risk management and assessment
• Cloud service provider management
• Compliance frameworks and standards (e.g., NIST, ISO 27001)

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 1, 2025 

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Job Summary

• The Card and Payments Operations Manager is responsible for operational oversight, optimization, and governance of the bank’s card and payment operations across ABSA Africa Regions countries.
• This role ensures operational efficiency, regulatory compliance, and superior customer service while managing an inbound contact center and email support function for credit card service requests.
• Additionally, the role plays a key part in optimizing card settlement processes, including FX netting and liquidity management, to minimize costs and maximize efficiency.

Job Description

Key Responsibilities  

Operational Oversight & Optimization  

• Provide oversight of end-to-end card operations (issuance, authorization, settlement, chargebacks) across African markets.  
• Optimize processes to enhance efficiency, reduce costs, and improve customer experience.  
• Ensure compliance with Visa, Mastercard, and local payment scheme rules, as well as central bank regulations in each country.  

Customer Service & Query Management  

• Manage and optimize the inbound contact center and email support handling credit card service requests for 5 African countries.  
• Monitor service level agreements (SLAs), call quality, and resolution times to ensure high customer satisfaction.  
• Implement self-service and automation solutions to reduce manual query handling.  

Settlement & FX Optimization  

• Oversee card settlement processes, ensuring timely and accurate reconciliation.  
• Work with Treasury and Finance teams to optimize FX netting positions, minimizing currency exposure and costs.  
• Identify inefficiencies in cross-border settlement flows and recommend improvements.  

Fraud, Disputes & Risk Management  

• Monitor fraud trends and ensure fraud prevention measures are effective.  
• Oversee dispute resolution and chargeback processes, ensuring compliance with card scheme rules.  
• Conduct root-cause analysis on operational risks and implement mitigation strategies.  

Stakeholder & Vendor Management  

• Liaise with local country operations teams, IT, Product, Compliance, and Risk teams to align on best practices.  
• Manage relationships with card issuance vendors, third-party processors, card schemes (MasterCard, VISA, Union Pay etc.), and fintech partners.  
• Drive vendor performance reviews to ensure cost efficiency and service quality.  

Process Improvement & Reporting

• Identify inefficiencies, implement automation and process improvements.  
• Generate performance reports on card transactions, fraud, and dispute metrics.  
• Ensure SLA adherence with processors and third-party vendors

Minimum Academic Requirements  

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.  

Professional certifications** such as:  

• Visa/Mastercard certifications (e.g., Visa Dispute Resolution, Mastercard Chargeback)  
• Payments or Card Operations certifications (e.g., AAP/APRP from NEACH, ICPS)

Minimum Experience Requirements  

• 6+ years in card operations, payments, or banking operations, with at least 3 years in a managerial oversight role.  

Proven experience in:  

• Managing card operations across multiple African markets.  
• Overseeing customer service/contact centers for card-related queries.  
• Optimizing settlement processes, FX netting, and liquidity management.  
• Deep knowledge of Visa/Mastercard rules, dispute management, and fraud prevention.  
• Experience working with card processors, fintechs, and treasury functions.  

Key Competencies & Skills  

• Strategic mindset – Ability to optimize processes and drive operational excellence.  
• Strong analytical skills – Expertise in settlement reconciliation, FX optimization, and cost reduction.  
• Customer-centric approach – Experience managing high-volume contact centers.  
• Stakeholder management – Ability to influence cross-functional teams and vendors.  
• Regulatory & compliance awareness – Knowledge of African banking regulations.  
• Project management – Lean/Six Sigma or Agile experience is a plus.  

Performance Metrics  

• Operational Efficiency: Reduction in processing time, cost savings from FX optimization.  
• Customer Service: Contact center resolution rates, customer satisfaction scores (CSAT).  
• Risk & Compliance: Fraud reduction, chargeback resolution time, audit findings.  
• Settlement Accuracy: Reconciliation errors, FX exposure reduction.  

Additional Requirements  

• Willingness to travel across African markets as needed.  
• Fluency in Portuguese is a strong advantage.  

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: June 27, 2025 

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Job Summary

• Support the Head of Strategic and Insurance risk in fulfilling their responsibilities in line with the ERMF for Strategic Risk and Insurance Risk through:
• Management of the strategic and insurance risk profiles of the group, and the relevant reporting thereof.
• Support the EWI tracking process for strategic risk
• Play an active role in supporting business in performing key strategic risk processes through the year, including but not limited to the strategic risk assessments, understanding the operating environment and plausible scenario analysis
• Support the risk management activities of the strategy and sustainability office and associated reporting.
• Maintain relevant frameworks and policies as they pertain to strategic risk and insurance risk and ensure conformance with these.
• Provide ad hoc support in terms of strategic risk, insurance risk and risk appetite as required.

Job Description

Accountability: Strategic Risk Type Management & Measurement

• Support the Head of Strategic and Insurance risk in fulfilling the responsibilities of the Strategic Risk Type Officer, in line with ERMF requirements, and those stipulated in supporting frameworks and policies.
• Maintain relevant framework and policies and act as document custodian.
• Perform strategic risk assessments in collaboration with clusters / business units on an annual basis, or as required.
• Monitor and report on defined Early Warning indicators for Strategic risk
• Contribute towards the economic capital calculation process for strategic risk.
• Draft appropriate framework and supporting policy documents as required by the ERMF.

Accountability: Insurance Risk Type Management & Measurement

• Support the Head of Strategic and Insurance risk in fulfilling the responsibilities of the Insurance Risk Type Officer, in line with ERMF requirements, and those stipulated in supporting frameworks and policies.
• Maintain relevant framework and policies and act as document custodian.
• Manage AGL and Group stakeholders’ expectations and satisfy AGL regulatory requirements as required.
• Accountability: Stakeholder management
• Support the delivery and communication of strategic objectives for enterprise risk reporting to senior stakeholders. This includes building and maintaining collaborative relationships with Key Risk Owners and other relevant stakeholders across the Group.
• Build effective collaborative working relationships/information flows with senior stakeholders.
• Develop and maintain relationships with Risk teams and Strategy teams across the group.
• Engage with internal customers to manage their expectations and deliverables.
• Agree and manage service offerings and Service Level Agreements with internal customers [agree annually and measure monthly].
• Represent and actively participate in Group meetings related to risk management and  strategic planning forums.

Accountability: Continuous improvement and growth

• Stay abreast of knowledge and skills relevant to the level and area of work with particular focus on best practices.
• Consider internal and external influencing events, quantify the impact on the business and pro-actively find solutions.

Preferred Education:

• BSc/MSc Degree Mathematics, Statistics, Actuarial, Risk management

Preferred Experience:

• Minimum of 5-10 years’ experience in a quantitative risk management role, preferably in the banking industry.
• 2-5 years additional experience in business management.
• High level of numeracy and lateral innovative thinker
• Experience working with excel modelling and ability to interact strategically with internal stakeholders
• Experience with reporting to senior management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: July 8, 2025 

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Job Summary

• To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio.
• Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets.

Job Description

• Financial Goals Business Risk Customer Satisfaction Colleague Support

Education

• Further Education and Training Certificate (FETC)

End Date: July 1, 2025