Open Positions at Rise Recruiting Agency

• The Chief Risk Officer (CRO) will lead the development and implementation of effective risk management, legal, and compliance frameworks. This role partners with senior stakeholders to balance risk and reward, protect the organisation’s reputation, and ensure sustainable business growth.

Job Description
Risk, Legal & Compliance Leadership

• Lead the organisation’s risk, solvency, and capital management strategies.
• Oversee compliance, market conduct, regulatory complaints, and governance frameworks.
• Ensure the business operates within defined risk appetite and complies with relevant legislation and industry best practices.
• Develop and embed sustainability and corporate governance strategies.
• Oversee risk reporting, monitoring, and the execution of Own Risk and Solvency Assessment (ORSA) processes.
• Manage and mature the organisation’s risk control and compliance frameworks.
• Conduct stress testing, scenario analysis, and forward-looking projections to support strategic planning.
• Establish a strong risk culture through education, awareness, and effective communication.

Stakeholder Engagement

• Build and maintain trusted relationships with internal and external stakeholders, including regulators and industry bodies.
• Advise the Board, Audit, and Risk Committees on all matters related to risk and regulatory compliance.
• Provide actionable insights and guidance to influence business decisions.
• Drive initiatives that promote fair treatment and service excellence for clients.

Leadership & Team Development

• Lead, coach, and develop the Legal, Risk, and Compliance teams to achieve strategic objectives.
• Foster a culture of accountability, collaboration, and continuous learning.
• Manage team performance, development plans, and succession strategies.
• Encourage innovation, agility, and excellence within the team.

Financial Oversight

• Manage the department’s budget and ensure compliance with financial regulations.
• Identify opportunities to improve cost efficiency and operational effectiveness.
• Address and report any financial non-compliance or irregularities.

Job Requirements

Education & Qualifications

• Postgraduate degree in Risk Management, Compliance, Legal, Actuarial Science, or Accounting (FASSA or CA(SA) advantageous).
• Registration with the Institute of Risk Management South Africa (IRMSA) preferred.

Experience

• 10–12 years’ experience in risk management or compliance, ideally within financial services or insurance.
• Minimum 5–8 years in senior management or executive leadership.
• Experience as a Head of a Control Function highly advantageous.

Key Skills & Competencies

• Strategic and analytical thinker with strong business acumen.
• Excellent leadership and stakeholder management capabilities.
• Skilled in risk analysis, governance, and compliance frameworks.
• Strong interpersonal, communication, and negotiation skills.
• Proven ability to manage teams and drive organisational change.

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Job Description
Key Responsibilities:

Full-Stack Development

• Design, develop, and maintain high-performance Ruby on Rails applications, handling both backend and frontend components.
• Build and optimize RESTful APIs, database schemas, and user interfaces to ensure seamless functionality and user experience.
• Implement responsive, accessible frontend designs using HTML, CSS, JavaScript, and frameworks like React, Vue.js, or similar.

Code Quality and Best Practices:

• Write clean, efficient, and well-documented code following Ruby on Rails conventions and industry best practices.
• Conduct code reviews to ensure consistency, performance, and adherence to coding standards.
• Refactor legacy code to improve maintainability, scalability, and performance.

Test-Driven Development (TDD):

• Develop and maintain comprehensive test suites using tools like RSpec, Minitest, or Capybara to ensure robust code quality.
• Implement best-practice test cases, including unit, integration, and end-to-end tests, to minimize bugs and regressions.
• Advocate for and enforce a culture of TDD within the development team.

Leadership and Management:

• Lead and mentor a team of developers, providing technical guidance and fostering a collaborative, high-performing environment.
• Manage project timelines, delegate tasks, and ensure on-time delivery of features and releases.
• Collaborate with product managers, designers, and stakeholders to translate requirements into technical specifications.

System Optimization and Scalability:

• Optimize application performance through efficient database queries, caching strategies, and server-side improvements.
• Ensure applications are secure, scalable, and maintainable, adhering to best practices for cloud-based deployments.
• Troubleshoot and resolve complex technical issues in production environments.

Collaboration and Communication:

• Work closely with cross-functional teams to align development efforts with business objectives.
• Communicate technical concepts clearly to non-technical stakeholders, providing updates on progress and risks.
• Contribute to Agile/Scrum processes, including sprint planning, stand-ups, and retrospectives.

Job Requirements
Qualifications and Skills:

Education:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

Experience:

• 8+ years of professional experience developing Ruby on Rails applications, with at least 2 years in a senior or lead role.
• Proven full-stack development experience, including frontend frameworks (e.g., React, Vue.js, or Angular) and backend systems.
• 2+ years of technical leadership or management experience, including mentoring developers and managing projects.

Technical Proficiency:

• Expert-level knowledge of Ruby on Rails, including MVC architecture, ActiveRecord, and Rails 6/7 features.
• Strong experience with relational databases (e.g., PostgreSQL, MySQL) and query optimization.
• Proficiency in frontend technologies: HTML5, CSS3, JavaScript, and modern frameworks.
• Familiarity with testing frameworks (e.g., RSpec, Minitest, Capybara) and best practices for TDD/BDD.
• Experience with version control (Git), CI/CD pipelines, and cloud platforms (e.g., AWS, Heroku, or Azure).

Code Quality:

• Demonstrated ability to write clean, modular, and efficient code with a focus on maintainability.
• Deep understanding of design patterns, SOLID principles, and RESTful architecture.
• Familiarity with code testing applications such as Circle CI and Code Climate.
• Bug identification via Airbrake.

Soft Skills:

• Strong leadership and mentoring abilities, with a track record of building cohesive teams.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, with the ability to articulate technical concepts to diverse audiences.

Preferred Qualifications:

• BSc Computer Science.
• Familiarity with DevOps tools (e.g., Docker, Kubernetes, Ansible) and infrastructure as code.
• Contributions to open-source Ruby/Rails projects or a strong GitHub portfolio.
• Agile/Scrum certification (e.g., Certified Scrum Developer) or experience leading Agile teams.

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Job Description

• The Senior Account Manager will be responsible for driving revenue growth through new business development and strategic account management within the allocated territory. The role involves executing sales strategies, deepening customer relationships, and ensuring an exceptional client experience while meeting commercial and performance objectives.

Key Responsibilities

• Achieve Sales Targets
• Meet and exceed monthly and annual sales targets per customer and product line.
• Identify and pursue new business opportunities to grow the client portfolio.
• Expand market share by understanding customer wallet share and growth potential.
• Maintain an accurate and qualified sales pipeline to ensure consistent performance.
• Proactively manage churn and protect existing revenue streams.

Execute Sales Strategy

• Develop and implement account plans aligned with strategic business goals.
• Build trusted relationships with key stakeholders and decision-makers.
• Use customer insights to acquire, retain, and grow profitable accounts.
• Represent the brand professionally and ensure consistent delivery of its value proposition. 
• Influence customer buying decisions and position the company’s solutions effectively.

Manage Sales Process

• Conduct structured client meetings with clear agendas, outcomes, and follow-ups.
• Progress deals efficiently through all sales stages within the CRM system.
• Maintain accurate, updated records of all sales activities and opportunities.
• Ensure compliance with internal sales processes and service level agreements.
• Prepare professional, personalised proposals and communication for clients.

Deliver Customer Value

• Engage proactively with clients to understand their business needs and tailor solutions.
• Enhance customer satisfaction through exceptional service and follow-through.
• Promote automation and self-service capabilities to improve customer experience.

Job Requirements
Core Requirements

• Matric (Grade 12) – essential.
• Relevant tertiary qualification in Sales, Marketing, Business, or related field – advantageous.
• Minimum of 5 years’ experience in Account Management, preferably within Telecommunications or ICT.
• Strong understanding of the telecommunications landscape and key customer channels.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience using CRM systems and digital sales tools.

Key Competencies

• Excellent interpersonal and communication skills (verbal & written).
• Strong planning, organizing, and problem-solving ability.
• Resilient, proactive, and self-motivated with a strong sense of ownership.
• Confident negotiator with strong persuasive skills.
• Customer-centric mindset and sound business acumen.
• Goal-driven with a proven ability to hunt and close new business.