Jobs at 99C

Responsibilities: 

Client Service 

• Establish and maintain relationships with clients. Build trust through ongoing thought leadership in social media. 
• Manage creative briefs, client feedback and delivery of content.  
• Plan, create timelines, update status, manage deliverables and expectations.  
• Set up, manage, conduct, and contact report on client presentations.  
• Assist with administration and finance.
• Manage user security and access to clients’ accounts / tools / reports / dashboards.  

Strategic Thinking 

• Collaborate and contribute on Social Media proposals and concepts for: 
• Planned and ad-hoc activity.  
• Online listening, trend sourcing, outreach & tactical response  
• Channel health or emerging channel creation 
• Ideation, workshops, brainstorms etc.  
• Contribute to Influencer Marketing and Content Marketing efforts.  
• Regularly update teams / clients on current and emerging landscape trends, competitor activity and latest news 

Content & Channel Planning 

• Work closely with client & wider client service team to create, manage and maintain social content and/or communication calendars.  
• Conduct regular research to monitor clients, consumer, influencer, competitor, industry, and social landscape/trends activity.  
• Ensure each individual channel has clarity on plans, actions, responsibilities, and social posting schedule with best practice in mind. 

Content & Channel Administration 

• Assist and/or manage the production of content on social jobs.  
• Ensure collaboration with creative, paid media and other relevant departments for effective execution of work.  
• Scheduling & deactivation of content across channels. 
• Ensure effective searchability / tracking / tagging across content. 
• Ad hoc community management as-and-when required. 

Content & Channel Performance Management 

• Work closely with Strategy department to ensure effective integration of efforts.  
• Assist with Channel, Content, Campaign and Health Audits / Reporting  
• Assist with Benchmark, Review, Live Listening and ROI Reporting 
• Conduct regular performance checks & ensure escalations/recommendations are made timeously. 
• Manage Creative Identity of Channel, Content, Templates and Spec sheets.   

Department Integration:  

• Establish and manage relationships and/or partnerships with key leverage points that affect social media strategy, management and/or implementation. You’ll need to be able to collaborate and partner in any relevant exercises.  

This is including but not limited to:  

• In-House Departments 
• Social Media Platforms 
• Paid Media Agencies and/or Publishers  
• Influencer Management 
• Online Listening & Reputation Management  
• Content Marketing & Production  
• Technology Development (AR, VR or AI) 
• Immerging technology etc. ? 

Requirements:  

• Work experience in Social Media and/or Agency Environment  
• Experience in the fundamentals of classical and digital marketing 
• Excellent verbal and written communication skills? 
• Strong analytical and project management skills 
• Excellent interpersonal skills 
• Public speaking and presentation skills is beneficial. 
• Self-motivated, hard-working and eager to learn attitude. 
• Highly organised, strong attention to detail, deadline driven, ability to problem solve and confident in a fast-paced environment. 
• Deep understanding of the various social media and immerging marketing channels  
• Experience with retail brands is beneficial. 
• Valid, driver's licence and own transport. 

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Job Scope includes but is not limited to:

• Working in a team under the leadership of a Group Head and Creative Director to conceptualise and execute campaigns based on both client and internal briefs.
• Present work imaginatively and confidently to clients and senior creatives.
• Be skilled in design and conceptualisation.
• Maintain exceptionally high standards for execution and attention to detail.
• Collaborate and communicate well with the team and other departments.
• Have an eternally positive disposition especially when the going gets rough

Requirements

Minimum relevant experience and skills/attributes required:

• Relevant tertiary qualification
• At least 3 years’ experience as an art director in a large/integrated Advertising Agency
• At least 3 years’ previous experience in a high-volume environment
• Demonstrated experience with social media design across various social media platforms
• Strong skills in design software such as InDesign, Photoshop and Illustrator non-negotiable
• Experience in digital and experiential advertising advantageous
• Strong interpersonal skills; a team player, persuasive negotiator, positive and innovative thinker
• Maintain high standards for execution and attention to detail
• Highly motivated and a high level of initiative; ability to work independently, in support of the agency’s creative goals and the client’s business objectives