Open Positions at Truworths

Job Description    

• We have an exciting job opportunity that has become available for an Allocator role in our Distribution department. The role will be based in our Distribution Department at our head office in Cape Town. 
• The Distribution Department is the point of contact between the Truworths Distribution Centre (TDC) and the Merchandise Departments at Head Office.  The team of Allocators in the Distribution Department is responsible for creating the allocations of individual merchandise orders: essentially creating the instruction of how the merchandise should be distributed from TDC to stores across the continent.
• The role of the Allocator supports that of the whole merchandising team. This position can be a very admin-focused role, but it is important within the business’ objective: Allocators play an essential role in ultimately distributing stock to stores, where it can be sold to our customers.

Key Responsibilities    

• Distribute stock
• Manage a sample portfolio
• Add duty codes to individual styles
• Compile weekly reports and respond to feedback from the merchandise teams
• Liaise with TDC staff to resolve queries
• Interbranch samples
• Act as back-up for other areas in the department (if and when required)

Qualifications and Experience    
Qualifications:

• Matric with good numerical and analytical skills

Experience / Knowledge:

• An understanding of MFP, RMS Viewer, Size curves, JDA, BDM (Distribution Centre system)
• Good administration skills
• Experience in a retail or logistics background advantageous

Competencies    

• Technical

Essential Competencies:

• Numerical ability

Advantageous Competencies:

• Intermediate knowledge of Excel

 Behavioural:

• Energetic
• Proactive
• Strong communication skills
• Ability to work under pressure
• High attention to detail
• Team player

Deadline:31st July,2025

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Job Description    

• We are looking for an IT Service Desk Consultant to provide first line support to Truworths stores by troubleshooting and solving technical, software, hardware, network, telephony queries. This position will be based at our Head Office in Cape Town.

Key Responsibilities    

• Provide 1st line technical support.
• Provide support telephonically and via email to users.
• Ensure calls are resolved within SLA.
• Prioritise and manage Incidents / Requests and Problems.
• Provide trend and pertinent feedback to line manager on common problems.
• Quality of service by keeping Incidents and Request updated daily on system.

Qualifications and Experience    

• 1 year experience in similar support environment.
• Knowledge of retail operations.
• Minimum of Matric qualification (Grade 12 qualification).
• An IT qualification / certification or diploma would be an advantage.
• Well-developed communication skills.
• Computer literacy is essential.
• Accuracy and attention to detail.
• Adaptability.
• Planning / organising ability with highly effective time management skills.
• Ability to work under pressure and think on your feet.
• Excellent verbal communications and people skills.
• Strong team player, committed and energetic.
• Must have reliable transport.
• Must be able to work shifts (incl. weekends and public holidays).

Competencies    

• Good communication skills.
• Team Orientation.
• Self-Starter.
• Self-motivated.
• Attention to detail.
• Must be able to work under pressure.
• Team player.

Deadline:31st July,2025