Vacancies at BETSoftware

Skill Set

• Strong attention to detail.
• Knowledge of design principles and fundamentals of architecture.
• Demonstrated leadership/mentoring skills.
• Detailed knowledge of the SDLC and management of software projects. 
• Good written and verbal communication skills.
• Develop the solution in a manner which supports modification.
• Adaptability to change.

Responsibilities

• Design Fit for Purpose Solutions & Algorithms & planning.
• Actively contribute to design and planning meetings, discussions and documentation.
• Design solutions using most appropriate approved architectural pattern.
•  Ensure design patterns used are increasing the organisational levels of high-volume transactional performance, resilience, automation and innovation.
•  Ensure design meets best practices and are Test, DevOps and Support friendly • Identify and establish objectives for self and team. 
• Set objectives/goals based on the team’s chosen software development methodology to successfully complete projects.
• Consider all reasonable factors, impediments and obstacles.
• Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.
• Formulate supporting plans and communicate with others in terms of dependencies and impact.  
• Publish plan to, peers and stakeholders through agreed methods.

Implementation of a solution that is complete, efficient and compatible

• Deliver a complete solution which covers all the agreed specified tasks and user objectives Deliver a correct solution which provides the correct results with the needed degree of precision.
• Deliver an appropriate solution which facilitates the accomplishments of specified tasks and objectives comprehensively yet excluding unnecessary steps.
• Ensure checked in code is reviewed to ensure standards are met and the code base is sound. 
• Deliver a solution in which throughput rates & response and processing times meet stated requirements. 
• Deliver a solution in which effective/efficient resource utilisation of system resources occurs during operation.
• Deliver a solution which ensures the maximum operational capacity requirement is achieved or exceeded.  
• Deliver a solution which can effectively/efficiently exchange information with other products, systems or components.
• Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions.

Implementation – Advises on the Solution and/or actions allocated tasks to ensure it has a High Usability Factor

• Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency and satisfaction.
• Ensure the user of the system can comfortably recognise the systems flow, functions and capabilities of the system. 
• Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency.
• Ensure the solution protects the user against making errors. 
• Ensure the user interface is pleasing and presents a satisfying interaction for the user.
• Actions the proposed solution thus ensuring that it is accessible and can be used by people with the widest range of characteristics, capabilities, cultures and languages where appropriate.

Implementation – Ensure the Solution is Reliable 

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks).
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors. 
• Ensure the solution is robust and remains continually available.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal. 
• Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re-established (despite potential attacks).
• Ensure the solution is maintainable, and actively seeks methods to reduce down-time. 
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging. 
• Ensure over time, the solution becomes more mature where the interval between the interventions to remain operational become less frequent.
• Ensure in the event of a failure reduce effective downtime is to the minimum possible.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission). 
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types. 
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data or settings.
• Ensure the solution has a high degree of survivability despite 3rd-Party interventions (attacks, human errors, hardware or software faults). 
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later Ensure wherever possible actions can be traced uniquely to the entity which performed it. 
• Ensure wherever possible the identify of an entity can be proved to be the correct one.

Implementation - Ensure the Solution is Maintainable.

• Ensure the solution and its relevant code base supports ease of modification for future maintainers.
• Ensure the use of appropriate standards and methods.
• Ensure where possible (without affecting performance/security) the solution caters for maintenance by support teams rather than developers.
• Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
• Ensure relevant documentation is provided to support teams to reduce development support burden.
• Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
• Where possible provide a mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Testing, verification and deploying 

• Ensure the solution is test friendly by creating effective mechanisms for test data, automated testing hooks and simulations.
• Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
• Ensure the adaptable solution delivered is appropriate for different or evolving hardware, software or other operational usage environments.

Respond to Outages & Failures 

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for your or your teams’ solutions.
• Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
•  Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
• Maintain solutions which have completed development and are in the operations phase.
• Develop technical support documentation and where possible/necessary, maintain the documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Coaching/Mentoring 

• Provides guidance, training, and problem-solving assistance to other Team Members. 
• Mentors and contributes to the growth of junior and intermediate Team Members.
• Designs and delivers end-user training and training materials.

Living the spirit: 

• Actively drives a culture of collaboration and open communication within the team. 
• Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team. 
• Actively drives a culture of versatility and adaptability by modelling and encouraging Team Members to support each other not only within the department, but within the business as a whole. 
• Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.

Qualifications

• Bachelor’s degree in computer science, Software Engineering, or similar field (advantageous).
• At least 5 years’ experience within a development environment.
• Knowledge of design principles and fundamentals of architecture. 
• Demonstrated leadership/mentoring skills. 
• Detailed knowledge of the SDLC and management of software projects.
• Good written and verbal communication skills. 
• Strong attention to detail.

Apply Before 09/08/2025

go to method of application »

Skill Set

• Attention to detail
• Effective communicator 
• Problem Solving/ Resolution Driven
• Client Centric
• Software Development and Maintenance 

Responsibilities

Job Responsibilities:

• Perform Planning
• Identify and establish objectives for self and team.
• Work on objectives or goals within timeline.
• Consider all reasonable factors, impediments and obstacles.
• Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.
• Implementation - Ensure the Solution is Functionally Complete
• Deliver a solution which covers all the agreed specified tasks and user objectives.
• Deliver a correct solution which provides the correct results with the needed degree of precision.
• Ensure checked in code is reviewed to ensure standards are met.

Implementation – Ensure the Solution is Reliable

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks)
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
• Ensure the solution is robust and remains continually available.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal.
• Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re-established (despite potential attacks).
• Ensure the solution is maintainable, and actively seek methods to reduce down-time.
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.
• Ensure over time, the solution becomes more mature where the interval between the interventions to remain operational become less frequent.
• Ensure in the event of a failure reduce effective downtime is to the minimum possible.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types.
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data, or settings.
• Ensure the solution has a high degree of survivability despite third-Party interventions (attacks, human errors, hardware or software faults).
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later.
• Ensure wherever possible actions can be traced uniquely to the entity which performed it.
• Ensure wherever possible the identify of an entity can be proved to be the correct one.

Implementation - Ensure the Solution is Maintainable

• Ensure the solution and its relevant code base supports ease of modification for future maintainers.
• Ensure the use of appropriate standards and methods.
• Ensure where possible (without affecting performance/security) the solution caters for maintenance by support teams rather than developers.
• Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
• Ensure relevant documentation is provided to support teams to reduce development support burden.
• Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
• Where possible provide a mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Verify Deployed Solutions

• Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
• Ensure the adaptable solution delivered is appropriate for different or evolving, software or other operational usage environments.

Respond to Outages & Failures

• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for your or your teams’ solutions.
• Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
• Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
• solutions which have completed development and are in the operations phase.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Direct 3rd Party Development Partners

• When required supply appropriate information, domain knowledge and access to partners.
• Provide timely, relevant and constructive feedback to assist the partner to achieve success.
• Take corrective action when deviation from the plan is observed.
• Take all appropriate steps to ensure organisational success.
• Engages in cross-functional collaboration and problem solving whilst encourages a culture of inclusivity.
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within BET Software as a whole.
• Shows up in an authentic manner and leverages off the team’s diversity to achieve deliverables. 
• Views Challenges as opportunities to expand on their knowledge base as well as encourages junior team members to do the same and takes a creative approach to overcoming the challenges.

Qualifications

• At least 3-5 years’ experience within a development environment is advantageous.
• 2 - 5 years database experience
• 3 -5 years server/client- side languages are advantageous.
• Good written and verbal communication skills.
• Strong attention to detail.

Apply Before 09/08/2025

go to method of application »

Skill Set

• Excellent communication, motivational and interpersonal skills.
• Strong attention to detail.
• Demonstrated mentoring/leadership skills.
• Proficiency in architectural design principles and fundamental concepts.
• Be able to Adapt to change.
• Time Management skills.

Responsibilities

Technical Leadership

• Provide technical leadership to the team through collaboration sessions and knowledge sharing initiatives.
• Engage regularly with software architects in order to ensure the development within the team is according to architectural guidelines.
• Work with other developers, designers/analysts, and architects to make sure that the solutions meet application requirements and performance goals.
• Ensure checked in code is reviewed to ensure standards are met and the code base is sound.
• Ensure that all technical solutions that are rolled out consider compatibility with other environments and dependencies; have a high usability factor; are reliable to reduce down time and perform at maximum efficiency during peak periods of usage; consider security at its highest level (third party attacks; data protection etc). 
• Drive the adoption of processes within the team which consider and meet the expectations of technical throughput rates and responses; processing times; effective resource utilization during operation and where the system or solution ensures maximum operational capacity requirements are met.

Quality of Software Implementation:

• Ensure rigorous testing of any solution before deployment and create standards and processes within the team to align to these.
• Ensure the delivery of a complete and technically appropriate solution which covers all the agreed specified tasks and user objectives and has been tested thoroughly.
• Ensure relevant documentation is provided to support teams to reduce development support load.
• Where possible work to develop and implement a quality mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
• Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.

Initiative and Innovation

• Implement improved processes that have a positive effect on the team’s performance and company bottom line. 
• Technical problems and opportunities are anticipated and dealt with immediately considering any technical dependencies. 
• Take an active involvement in problem resolution and where necessary works after hours to ensure that problems are resolved.
• Shows foresight to prevent errors or delays in projects.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within team and to the wider group.
• Incorporates the new abilities into the day-to-day operational activities to improve performance of products and systems.
• Ensure techniques, technologies, tools and processes used are in line with industry best practices. 
• Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.
• Adapts to change by having a growth mindset, handling pressure well and demonstrating resilience. 
• Ensure quality decisions are made by collaborating with others, considering the possible short- and long-term implications, and basing decisions on a careful and systematic review of all the information. 

Knowledge Share

• Identify team members requiring a specific knowledge, skill or understanding and seek ways to impart or upskill the team members through coaching and mentorship 
• Verify the knowledge has been imparted successfully and if not, take steps to rectify gaps in transfer of the knowledge

Coaching/Mentoring

• Provides guidance, training, and problem-solving assistance to other Team Members from a technical point of view.
• Mentors and contributes to the growth of junior, intermediate and senior team members.
• Designs and delivers end-user training and training materials.

Living the Spirit:

• Actively drives a culture of collaboration and open communication within the team. 
• Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team.
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within the business as a whole. 
• Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.

Qualifications

• A minimum of 7 years’ experience within a development environment.
• Proficiency in architectural design principles and fundamental concepts.
• Demonstrated mentoring/leadership skills.
• Detailed knowledge of the SDLC and management of software projects.
• Excellent communication, motivational and interpersonal skills.
• Strong attention to detail

Apply Before 09/30/2025

go to method of application »

Skill Set

• Detailed knowledge of the SLDC and management of software projects. 
• Driven to achieve results despite obstacles. 
• Good written and verbal communication skills. 
• Strong attention to detail.
• Leadership skills.
• Adaptability Skills.
• Time Management Skills
• Decision Making Skills.

Responsibilities

SDLC management 

• Is responsible for each phase of the product or project life cycle, end to end from inception, growth, maturity to decline.
• Where applicable this includes inception, requirement, analysis, design, development, testing, deployment, infrastructure, capacity, performance, support, monitoring and decommissioning as required. 
• Aligns development roadmap with business, clients (internal and external) and technology through collaboration with multiple team members.
• Manages issues with appropriate urgency which includes resolution and communication with stakeholders in conjunction with the support / post deployment process. 
• Prioritizes and plans of backlogs/demand pipelines and product roadmaps.
• Define, track and measure product Business Benefit Realisation as appropriate to your product development space. 
• Maintains sound technical understanding and in-depth product as well as general group product and system knowledge.

Strategic mindset 

• Aligns objectives and activities to the broader strategic needs of the team and Bet Software. 
• Customer centric - responsible for creating and proper grating a customer-oriented attitude within the team whilst identifying and understanding the needs of all customers and managing their expectation. 
• Facilitates an understanding of competitor analysis and market research to identify areas of opportunity and risk associated to the product. 
• Aligns and collaborates with other product teams as required to achieve objectives. 
• Provides consistent, clear, and regular communication with key internal and external stakeholders. 
• Integrates the team and department processes and procedures effectively with companywide process and procedures.

Team management 

• Leading direct and indirect reports for the successful management of the allocated product (i.e., seconded team members).
• Ensures that the cross functional team is aligned with the company’s strategy and working towards achieving the strategy.
• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
• Supports and/or develops a training and career development plan for each team member. 
• Collaboratively works with team members to set performance goals and measures.
• Conducts regular performance discussions with the team to facilitate a culture of growth.
• Facilitates mentoring and coaching as required. 
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills. 
• Maintains a current and future skill matrix for the team. 
• Creates a culture for teams that are aligned to the platforms and BET values.

Behavioural Outputs: Adaptably resilient 

• Adapts to change and is open to new ideas and willing to take on new responsibilities. 
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances. 
• Adapts behaviour to maintain cooperative relationships with others. 
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions. 
• Maintains a positive attitude in the face of change.
• Decision making quality 
• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others. 
• Ensures others understand the decision before moving forward. 
• Considers short- and long-term implications of the decision. 
• Able to logically defend and explain judgements and decisions. 
• Takes steps to accurately define the problem before seeking a solution. 
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and improving 

• Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation. 
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible 
• Solves problems through questioning the status quo.

Qualifications

• At least 10 years in a technical role within the IT industry. 
• At least 3-5 years’ experience managing/leading software development cross functional teams 
• Experience facilitating timely product/project delivery 
•  Detailed knowledge of the SLDC and management of software projects. 
• Driven to achieve results despite obstacles. 
• Good written and verbal communication skills. 
• Strong attention to detail.

Apply Before 09/08/2025

go to method of application »

Skill Set

• Financial and operational Metrics skills
• People skills
• Compliance, risk and quality management skills
• Strategic and Analytical Thinking Skills
• Project Management Skills

Responsibilities

Strategic Planning and Implementation

• Ensures BET strategy implementation by monitoring against budget and strategic targets. The Team Member will formulate plans in the business to tie into the strategic goals of the business and manages Team delivery against set strategic plans and timeframes, identify obstacles and pro-actively address these in terms of solutions for such challenges and implementation thereof. Facilitate monthly management meetings as part of implementation and drive accountability. This will ensure BET Software’s growth objectives are met. 
• Assists the Commercial Manager with job costing templates, utilization of time sheets, creation of job codes, billing of time worked, overhead calculations, break even rate per hour per level, and monitoring actual costs per hour vs actual sales amount to determine profit margin.
• Creates and maintains external charge out rate cards.
• Works with the Commercial Manager and Group Financial Manager to ensure seamless implementation of decisions, cost control, new processes, and ad hoc projects. 
• Reviews and approves annual budgets to ensure efficiency in all financial operations.
• Reviews monthly management accounts including analysis/commentary to ensure a healthy cash flow.
• Reviews  the annual financial statements to ensure a healthy cash flow.
• Reviews  monthly and yearly balance sheet reconciliations.
• Liaises with external auditors during interim and year end audit to ensure all queries are responded to.
• Reviews and distributes monthly finance reports generated from the betting operating software to the relevant customers.
• Liaises with customers on finance report relating queries.
• Reviews and distributes monthly supplier variance analysis, revenue analysis and other related reports.
• Liaises with the various departments and business managers to ensure efficient reporting.
• Reviews and approves non routine transactions (impairments, provisions, etc.).
• Reviews commercial agreements to ensure correct billing rates, tax implications and other finance compliance matters.
• Identifies control weaknesses and  designs internal controls and implementation thereof.
• Reviews and approves adequate reassessment of useful lives, depreciation methods and residual values for tangible and intangible assets quarterly.
• Assists the BEE project team to ensure the improvement and sustenance of the companies BEE score.
• Optimizes the company’s financial position and financial performance.
• Support the General Manager, Commercial Manager and Group FM with specific projects, reports and data extractions to ensure that the Team has accurate information that is readily available.
• Assists the General Manager, Commercial Manager and Group FM with building financial models/billing models/project costing to.
• Has an understanding of all external software platforms and their back offices.
• Communicates with external service providers to resolve any financial queries.
• Reviews contracts with third party suppliers to ensure that the business is not exposed to any financial risk. 
• Is responsible for overall people leadership for direct reports, including but not limited to, the creation and maintenance of job descriptions and KPIs as well as performance management, to ensure that the department is operates effectively. 
• Ensures that the department is adequately staffed by participating in talent acquisition and management initiatives.
• Coaches and mentors direct reports to ensure that their professional goals , in line with the organisation’s goals, are met. 
• Creates maintains and enforces company policies and procedures.
• Maintains department process write-ups/ system descriptions and annual updating.
• Produces high quality, neat, logical, succinct,  and formula linked work/templates/workbooks/financial models to ensure that the work/templates/workbooks/financial models are easy to follow and understand; and are chronologically saved/backed up and appropriately named.

Qualifications

• Finance related degree.
• SAICA completed Articles.
• Minimum 2 years management experience within a relevant finance related position.
• 3-5 years commercial experience outside of articles.
• Understanding of main business drivers to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of cash management, profit, loss and added value.
• Compliance with relevant legislation and professional standards.
• Financial and operational Metrics skillset. 
• Excellent People, Communication and Interpersonal skills. 
• Compliance, risk and quality management skills. 
• Strategic and Analytical problem-solving, decision-making capability and skillset.
• Project Management Skills.
• Advanced Excel and Financial Modelling Skills.
• Leadership and Team Development Skills.
• Strong Attention to Detail and Accuracy.
• Experienced Stakeholder Management Skills.

Apply Before 09/01/2025

go to method of application »

Skill Set

• Attention to detail
• Programming Languages
• Communication
• Teamwork
• Attention to detail
• Data Structures and algorithms 
• Communication and collaboration

Responsibilities

Technical Outputs:

• Design Fit for Purpose Solutions & Algorithms 
• Design solutions using most appropriate approved architectural pattern. 
• Design solutions for multi-tier architectures. 
• Ensure design meets best practices and are Test, DevOps and Support friendly

Perform Planning 

• Identify and establish objectives for self. 
• Work on objectives or goals within timeline. 
• Consider all reasonable factors, impediments, and obstacles.
• Implementation - Ensure the Solution is Functionally Complete 
• Deliver a solution which covers all the agreed specified tasks and user objectives. 
• Deliver a correct solution which provides the correct results with the needed degree of precision. 
• Ensure checked in code is reviewed to ensure standards are met.

Implementation – Ensure the Solution has a High Usability Factor 

• Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency, and satisfaction.
• Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency. 
• Ensure the solution protects the user against making errors. 
• Ensure the user interface is pleasing and presents a satisfying interaction for the user.

Implementation – Ensure the Solution is Reliable 

• Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks). 
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors. 
• Respond to outages and failures when and where needed. 
• Improve fault tolerance even when operational conditions are not optimal. 
• Ensure the solution is maintainable, and actively seek methods to reduce down-time. 
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term. 
• Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission). 
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types. 
• Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data, or settings. 
• Ensure the solution has a high degree of survivability despite third-Party interventions (attacks, human errors, hardware, or software faults). 
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later. 
• Ensure wherever actions can be traced uniquely to the entity which performed it. 
• Ensure wherever possible the identify of an entity can be proved to be the correct one.

Implementation – Ensure the Solution is Maintainable 

• Ensure relevant documentation is provided to support teams to reduce development support burden
• Respond to Outages & Failures 
• Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time. 
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s. 
• Be available to handle emergency outages and failures for your or your teams’ solutions. 
• Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time. • Recommend and execute approved improvements to development methods and solutions. 
• Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness. 
• Maintain solutions which have completed development and are in the operations phase. 
• Develop and maintain technical support documentation. 
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Behavioural Outputs:

Adaptably Resilient

• Adapts to change and is open to innovative ideas and willing to take on new responsibilities. 
• Able to manage pressure and can effectively adjust plans to meet changing needs/demands. 
• Changes his/her interpersonal style and approach based on the circumstances. 
• Adapts behaviour to maintain cooperative relationships with others. 
• Accepts changes to task, plans and procedures to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions. 
• Maintains a positive attitude in the face of change.

Decision Making Quality

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others. 
• Ensures others understand the decision before moving forward. 
• Considers short- and long-term implications of the decision. 
• Able to logically defend and explain judgements and decisions. 
• Takes steps to accurately define the problem before seeking a solution. 
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and improving 

• Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation. 
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible. 
• Solves problems through questioning the status quo.

Living our Spirit:

• Engages in cross-functional collaboration and problem solving whilst encouraging a culture of inclusivity. 
• Actively drives a culture of versatility and adaptability by supporting other Team Members not only within the department, but within BET Software as a whole. 
• Shows up in an authentic manner and leverages off the team’s diversity to achieve deliverables. 
• Views challenges as opportunities to expand on their knowledge base and takes a creative approach to overcoming the challenges.

Qualifications

• Minimum 1 years’ experience within a development environment is advantageous. 
• 1-year database experience is advantageous. 
• 1 - 2 years server/ client-side language is advantageous 
• Good written and verbal communication skills. 
• Strong attention to detail.

Apply Before 09/11/2025