Vacant Jobs at Telkom

Core Description

• To undergo practical exposure in the financial domain in order to meet SAICA's prescribed 3 year learning objectives/ outcomes.
• The Articles Clerk will obtain exposure in the Technical Accounting, Statutory Accounting and Reporting, Internal Audit, Treasury, Taxation and Business Planning in accordance with the SAICA training framework.
• Further the Article Clerk will be afforded an opportunity to venture into other business units within the company in order to develop any residual/ personal skills the SAICA Administrator and Trainee deem necessary.
• The article clerk will be part of the leadership and communications program during the course of the training. Consistently strive for self-development and growth.
• Ensure the adequate completion of tasks allocated in respective sectors. Pro-actively assess and monitor own performance and completion of SAICA competencies.
• Attend and participate in the necessary SAICA workshops. Work towards developing and maintaining a good reputation and work ethic.

Job Responsibilities

Undergo  SAICA Training Programme 

• Attend all the Telkom School of Accounting meetings, trainings, and workshops.
• Full participation and corporation on each rotation.
• Perform the SAICA reviews and assessments on time.
• Show progress in studies.
• Comply with SAICA Training regulations, Telkom Policies and Procedures.
• Archive SAICA competencies within allocated training period
• Gain on the job exposure/ training to achieve SAICA Training competences by developing the following skills:
• Financial Accounting
• Managerial Accounting and Financial Management Internal Audit
• Corporate Governance
• Interpersonal and communication skills Intellectual
• Personal
• Organizational and managerial skills 

Undergo on the job experience

• Submits documentation for assessment Receive and analyse feedback Corrective action where required
• Share learning experience
• Practical experience Financial Accounting
• Management Accounting
• Financial Management Personal
• Organizational Management Internal Audit
• Corporate Governance
• Intellectual 

Procedures

• Study documentation
• Obtain legislation and compliance to policy and procedure
• Seek guidance if required Adhere to legislature
• HR Policies and Procedures
• Adhere to Legislation and Company Policies All legislation of the company

Core Competencies

FUNCTIONAL KNOWLEDGE/ SKILLS

• Accounting; SAICA Training regulations; Communication; Problem Solving ;System Thinking; Time Management; Analytical; Decision Making; integrated thinking, internal controls

ATTITUDES/ LEADERSHIP COMPETENCIES

• Conscientious; Dedicated;; Punctual; Responsible; Calm; Assertive; Proactive; Stakeholder Focus; Integrity; Adaptability; self-awareness

Certifications

 

Education

• NQF 8: Honours Degree in Accounting

Experience

• No experience

Additional Information

Certification:

• CTA/ SAICA accredited Honours Degree in Accounting/ Postgraduate Diploma in Accounting Science.

Qualifications:

• NQF 8: SAICA accredited Honours Degree in Accounting/ Postgraduate Diploma in Accounting Science/ Certificate in the Theory of Accounting (CTA)

Special Requirements

Physical Requirements

• None

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Core Description

• Overall responsible for the operations within the digital environment space of Telkom which include e-telephone directories nationally and management of digital marketing and web design and etc. This includes ensuring the timely execution of success full sales in line with the relevant organisational Key Performance Index (KPIs).
• Manages the staff of both permanent and short term, invoice processing, quality control and customer liaison among others.

Job Responsibilities

Quality Assessments

• Draft Standard Operational procedures and workflows to meet KPI output of staff interpret instructions and execute desired output files and prioritise workload.
• Accurate recording of statistics and project details for weekly/ monthly management reports and stakeholders.
• Address delivery problems timeously and provide solutions to resolve.
• Extract, execute, measure, test and participate in the Quality Assurance (internal and external) processes (telephone) and compile reports.

Operational Management and Planning

• Manages the Operational output channels of all distribution activities.
• Ensure that the right products are delivered to the right place on time to the correct target market and in the most cost-efficient way possible. 
• Project planning and implementation of business activities or outputs in line with the customer’s expectations.   
• Executes operational plans aligned to business objectives using address lists and spatial maps.
• Coordinates the supply and delivery of all consumables associated with the delivery of directories through digital model. 
• Ongoing review of suppliers’ performance and tactical re-planning to maintain Key Performance objectives and performance.
• Continuously monitor and identify new targets markets in line with user needs and target segments.
• Assess risks, problems and limitations and effects necessary controls and improvements to limit and the most efficient cost.
• Updates daily reports on systems to generate performance analysis reports for all channels operations.
• Adheres to predetermined budgets and cost control of delivery, consumables, staff management, supplies, transports, subsequent delivery, related logistics, etc.
• Introduces both pro-active and reactive distribution tactics to address coverage and penetration problems.
• Increase the efficiency of the supply chain to cut costs. Implements just-in-time order processors to prevent unused products and materials to reduce storage space.
• Minimise environmental impact of logistics activities by reducing packaging, planning fuel-efficient routes and reducing the number of trips taken.
• Adheres to logistic regulations covering the transport industry, including those covering the environment and health and safety.
• Supervises Human Capital and other resources and delegate work to staff.

Quality Delivery of the Administrative Functions

• Maintain and identify new processes or/and opportunities to increase delivery services efficiency, reduce costs, and improve customer experiences Control, monitor, evaluate contractual activities of external drivers.
• Organisation of staff into efficient warehouse operational teams to meet delivery targets.
• Continuously guides the supervisor/s and direct reports on operational targets.
• Recruitment of temporary staff to meet targets.
• Monitors and motivates staff for the achievement of distribution targets.
• Draft both fix term and temporary employment contracts.
• Control, monitor, evaluate contractual activities of external distribution drivers.
• Conduct weekly performance measurements for individuals Performance contract and matrix.
• Risk assessment and mitigation within the environment.
• Training and presentation requirements to vendors and internal staff on distribution programs workflows & procedures.
• Directory reconciliation at all internal and external outlets.
• Collecting distribution data from external sources.
• Invoice checking and finance.
• Updates and maintains the internal invoice register and communicates with finance as required.
• Pre-approves all invoices for management after audits.

Core Competencies

FUNCTIONAL KNOWLEDGE

• Business acumen; relevant business products; Service level agreements, leases and contracts; Computer software; Maps and route planning; South African roads network

FUNCTIONAL SKILLS

• Financial (statements, invoicing, credit notes, recons, quotes, claims); Administration; Customer service; Communication; Analytical; Planning & organising; Creative; Transport and warehousing; Project planning and monitoring; Warehouse control

ATTITUDES/ LEADERSHIP COMPETENCIES

• Conscientious; Self-motivated; Result orientated; Business Leadership; Market Leadership; Personal Leadership; People Leadership; Thought Leadership; Values aligned with Telkom values

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 5 Years relevant experience

Additional Information

Job responsibilities (continued):

Maintaining Customer Relationships

• Builds customer loyalty by actively seeking to understand the customer's needs and providing solutions.
• Liaise with all vendors, customers and subscribers and assist with problem resolution.
• Provides support information and guidance by researching and recommending new opportunities for quality and service improvements. 
• Control, monitor, evaluate contractual activities of all suppliers.
• Manage day-to-day interactions between all external vendors, customers internal departments and branches.
• Liaise with various stakeholders to ensure operational strategies are communicated.
• Act as subject matter expertise and chief advocate for business.
• Control, monitor, evaluate and motivate contractual activities of external distribution vendors.
• Responsible for staff timesheets, staff claims, petrol claims, subsistence & travel and provides audited documentation to payroll.

Processing of purchase orders

• Tracking deposit refunds.
• Authorise the contractors weekly timesheet and approve hours claimed for invoices.
• Make provisions for future invoices and expenses.
• Reconciles all credit notes to invoices.
• Follow up on outstanding invoices based on monthly statements.
• Reconciles of all vendor statements.
• Verifies all distribution stock and deliveries subject to vendors claims and reports.
• Reconciliation of all waybills from printer, transporters, delivery agents, subcontractors.
• Paper trails for all claims, deposits, refunds, credit notes and invoices.
• Assist with budget planning and load monthly OPEX invoice expenses after audits.
• Obtains competitive quotations and negotiates rates.

Experience:

• 5 Years relevant experience, of which at least 2 years on supervisory level.
• Experience preferably in digital & marketing related products operations, project planning, contract management (SLA's), financial operational environments.

Special requirements:

• Strong administration skills.
• Strong customer service skills dealing with large number of customers.
• Strong English passage.

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Core Description

• To plan and engineer the Switching, Access, Transmission, Radio/ Microwave, Data, DC Power, Metro Ethernet or Fibre network within a limited/ defined range to enable our customers to communicate.

Job Responsibilities

OUTPUT 1

• Processed Application

SUB-OUTPUTS

• Receive and record application
• Analyse and validate application
• Liaise with relevant parties
• Initiate planning process
• Feedback information

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 2

• Conducted Feasibility Study

SUB-OUTPUTS

• Gather information
• Analyse information
• Perform preliminary planning
• Conduct site/ field survey
• Determine infrastructure requirements
• Compile feasibility report
• Provide feedback
• Capture information on relevant systems

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 3

• Compiled Engineering Specification

SUB-OUTPUTS

• Submit requests to other related parties
• Perform detailed dimensioning
• Compile work instruction/ statement of work
• Capture information on relevant systems

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 4

• Compiled "Bill Of Quantities"

SUB-OUTPUTS

• Compile material list (e.g. cat & non-cat)
• Compile equipment spec (DI)
• Compile labour requirements
• Capture information on relevant systems

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 5

• Compiled Detailed Estimate

SUB-OUTPUTS

• Capture detailed estimate (e.g. Projestim)
• Initiate CPA creation
• Capture information on relevant systems

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 6

• Compiled Engineering Executable File

SUB-OUTPUTS

• Obtain all relevant documentation (e.g. WAP, wayleaves, install work instruction)
• Compile project summary sheet
• Complete ticksheet and verify
• File office copy
• Capture information on relevant systems
• Forward executable file to RBMC

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 7

• Monitored Network Capacity

SUB-OUTPUTS

• Monitor network utilization
• Identify network to be expanded (expanded) (increased) (enhanced)
• Initiate/Plan corrective action

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 8

• Resolved Queries

SUB-OUTPUTS

• Receive request
• Analyse request
• Gather information
• Process information
• Liaise with role players
• Compile report
• Provide feedback

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

Core Competencies

FUNCTIONAL KNOWLEDGE

• Project Estimate; Telkom Procedures; Planning Procedures; Telkom Structure; Telkom Policies; Infrastructure Technology; Systems

FUNCTIONAL SKILLS

• Interpersonal; Communicating; Computer Applications; Report Writing Techniques; Analytical; Problem Solving

ATTITUDES/ LEADERSHIP COMPETENCIES

• Diplomatic; Committed; Dynamic; Assertive; Trustworthy; Customer Focus

Certifications

 

Education

• NQF 4: Grade 12 and relevant modular training

Experience

• 3 Years relevant experience

Additional Information

Experience: 

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• 4x4 Driver training where applicable.
• Knowledge of Health and Safety Requirements.

Special Requirements

• Valid Drivers license
• Ability to work outside of normal working hours
• Ability to travel and stay out overnight

Physical Requirements

• Colour Vision
• Work at Heights
• Work in Confined Spaces