Senior Credit Assessor at Nedbank at Nedbank

Job description

Job Purpose

To assess risk of credit vehicle asset finance applications. Ensure new business placed on book complies with credit policy. Communicate with our market and clients.

Job Responsibilities

Portfolio Quality

• The managing and maintenance of the Hub portfolio as measured in terms of poor performing accounts, loss ratio and quality assessments. Feedback from MFC Legal, 6 month vintages, audits.
• Minimising operational risk by adhering to policies and procedures.
• Minimising credit risk through informed decisions, adhering to policies and procedures.
• Identify risk that my influence portfolio quality such as dealer risks, process risks and assessment risk.
• To escalate these risks to the Functional Head of Credit and Hub Manager for review and guidance.
• Assessments of applications that exceed credit mandates and prepare applications for higher mandate approval.
• Managing high-end and low-end overrides within acceptable norms and ensuring sufficient reasons are captured supporting overrides done.
• Reduce appeals and re-assessments through correct first time right assessment.

Approval Ratio

• Ensuring that the optimal approval ratio per scoring categories is achieved.
• Minimise the opportunity cost on good business lost due to incorrect assessment.
• Making decisions on system overrides with sufficient reasons and supportive motivations.
• The approval ratio should be based on applications approved as presented and not restructured without the dealer’s request.
• Conditional approvals should be kept to the minimum and only within guidelines.
• Limit pending decisions that could be approved.
• Identify manipulation risk from dealers or internal staff where an application is approved due to the manipulation of information.

Turn-around-times

• To ensure that all decisions on deals are made as speedy as possible without compromising the validity and quality of an assessment.
• To ensure sufficient capacity within the credit team to facilitate acceptable service delivery.
• To load balance with other hub credit teams to facilitate acceptable service delivery for MFC.
• To identify workflow bottlenecks and to escalate constraints to the Credit Assessor Manager.

Volumes

• Managing the flow of volumes according to workflow and procedures.
• Identify report and correct any constraints within the process or system that hampers efficient processing of applications.

Market Support

• Restructure deals on market request in order to accommodate the risk without manipulation of information.
• Liaising with the market and sales in order to re-assess declined or pending deals as well as modifying the conditions of approval without increasing risk.
• To communicate the correct and applicable reasons to the market on declined decisions.
• To ensure alignment to the sales objectives to increase market share. Focus on increasing interest rates by applying risk based pricing methodology. Managing dealer strategies in collaboration with sales.
• Reduce appeals and re-assessments through correct first time right assessment.
• Identify and escalate dealer trends and behaviour to sales and Hub Manager.

Essential Qualification - NQF Level

• Advanced Diplomas/National 1st Degrees
• Preferred Qualification
• Relevant post graduate qualification.

Minimum Experience Level

• 2 years appointed as Credit Assessor in the Vehicle Asset Finance industry. Or
• 1 year appointed as Admin Manager in the Vehicle Asset Finance industry. Or
• 3 years appointed as a Validations Manager in the Vehicle Asset Finance industry. Or
• 4 years credit assessment and granting experience with an approved credit mandate in the banking environment.