Financial Services, Insurance - Senior Audit Manager at Deloitte

Job description

Main Purpose of Job

To support service / business area leadership in the implementation of strategic plan through the effective management of team/s

Qualifications & Experience required

• Minimum Qualifications - Registered CA
• Minimum 7 years working experience in Insurance/Financial Services
• Desired - 5 years in a client facing role, 3 of these in management role

What you’ll do / Specialized Competencies

• Audit Business development of the top tier insurers
• Delivering on challenging audit engagements across the insurance industry
• Sustain Profitability
• Proactively contribute to the business strategies of the firm in all aspects
• Talent Management
• Risk and quality Management

Key Competencies required:

Key Performance areas

• Strategic Impact
• Supports the implementation of strategy of the Service Line / Business Area in relation to specific area of expertise
• Implements the strategy within area of responsibility by conforming to plans set by leadership in all engagements / projects including:
• Revenue targets
• Talent management
• Communication to teams
• Tracking of plans in engagements / projects
• Actively identifies sales opportunities in broader market
• Contributes to preparation of proposals/tenders and presentations
• Participates in sales presentations and client negotiation teams for new and retained business
• Grows market network with key players and builds long-term relationships
• Builds relationships across Deloitte service lines for cross-selling opportunities and combined engagement pursuits
• Identifies innovative solutions on projects / engagements to enhance / renew service offerings to client
• Drives own client portfolio and profitable book of business (depending on SL/BU)

Client Impact: External / Internal

• Maintains high level oversight of client engagements / projects
• Forms appropriate judgements based on careful analysis to makes sound business decisions on engagements / projects
• Develops productive, credible and trusting relationships with key players and their teams during assignments / projects
• Builds a network of senior-level internal relationships across Deloitte to understand other business unit offerings and to market own area
• Establishes and maintains strong relationships with external business leaders across industries
• Contributes to thought leadership and shares knowledge and expertise with clients, colleagues and teams

Operational Effectiveness

• Communicates detail of SLA’s to teams and maintains high level monitoring of adherence by all parties
• Manages engagement/project risk through supervision of completion of required documentation and processes as mandated by RIL, as well as risk to client confidentiality
• Leads / manages complex client engagements and maintains high level oversight of all engagements / projects within sphere of responsibility
• Meets regularly with clients and teams to understand issues, anticipate needs and address these
• Consistently drives improvement on deliverables through effective leadership
• Keeps SL/BU leadership updated on status of all assignments
• Communicates need for any changes in engagement / project plan to relevant leadership and obtains agreement for relevant amendments
• Provides ongoing communication to teams on status of engagement / project, changes, achievements, etc.
• Drives Deloitte values of exceptional service to clients, growing the firm’s brand and talent development