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  • Posted: Mar 2, 2017
    Deadline: Not specified
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    Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relat...
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    Monitoring Tools Engineer - SPLUNK

    Job description

    Job Description

    • Leads and/or participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming and data center capabilities.
    • Responsible for components of highly complex engineering and/or analytical tasks and activities.
    • Establishes input/output processes and working parameters for hardware/software compatibility, coordination of subsystems design, and integration of total system.
    • Viewed as a technology subject matter expert; able to provide and communicate complex technology solutions across differing audiences including technical, managerial, business executives, and/or vendors.
    • Will have responsibility for multiple, complex projects; will direct activities of teams related to special initiatives or operations and may have direct reports.
    • Leads the resolution process for complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
    • Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Information
    • Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically 7-10 years of IT experience.

    Looking for a resource with prior Splunk monitoring tool experience. Experience supporting, configuring, and troubleshooting Splunk is essential. Experience with other Enterprise Monitoring tools such as ITM, Netcool Omnibus/Impact, SiteScope, Introscope, etc. also preferable.

    Required Skills

    • Install, configure, and troubleshoot Slunk.
    • Use Splunk to collect and index log data.
    • Experience with regular expressions and using regular expressions for data retrieval.
    • Work with application owners to create or update monitoring for applications.
    • Experience creating and maintaining Splunk reports.
    • Strong knowledge of Windows, Linux, and UNIX operating systems.
    • Experience responding to requests and incident tickets within defined Service Level Agreements.
    • Experience with creating disaster recovery plans and testing.
    • Work as part of team to provide excellent customer experience.
    • Provide emergency or scheduled support out of hours as required.
    • Manage and support change in the environment.
    • Experience of working on a very large enterprise environment.

    Desired Skills

    • Strong scripting or programming skills.
    • Experience supporting monitoring tools.
    • Ability to create and support SSRS reports.
    • Experience with automating routine tasks.
    • Familiarity with TEP infrastructure support.
    • Familiarity configuring and supporting integration with an external event management system like IBM Netcool/Omnibus.

    Method of Application

    Interested and qualified? Go to Bank of America on ghr.wd1.myworkdayjobs.com to apply

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