(1717) Business Relationship Manager - BSTD at South African Reserve Bank

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Lead and drive strategic and transformational projects and initiatives.
• Partner with business and provide IT-related advisory services in line with the strategy of the organisation.
• Demonstrate client departmental domain knowledge by ensuring high-level technology impact analysis is provided to business in the delivery of fit-for-purpose solutions.
• Maintain the demand process for new proposals and take overall responsibility for steering these proposals through the early phases of approval.
• Develop and enhance relationships with key business stakeholders, actively manage their expectations and monitor satisfaction levels.
• Address business demand by gathering high-level technology requirements, and own and maintain the demand/supply forecast.
• Provide input to demand planning and prioritisation, and ensure that the demand is in line with the agreed IT investment and operating plan.
• Identify demand conflicts, recommending appropriate escalation for resolution and balancing requests for new work with the existing workload.
• Manage a team of business analysts, directing their work in line with the strategic goals of the SARB to efficiently and effectively support the business demands.
• Fulfil the line management function in terms of staff development and performance.

Job requirements

To be considered for this position, candidates must be in possession of:

• an Honour’s degree in Information Technology;
• eight to 10 years’ work experience in an IT environment, of which at least three years should be in people management.