Sales Account Manager at Gemalto

Job Description

The Sales Account Manager is the primary interface for the customer accounts, including business and administration coverage. She/He is accountable for all the revenue streams in his account.

A week in the life of a Sales Account Manager:

• Animate the Account Team to ensure sales consistency: Centralize and communicates any relevant information, coordinates meetings and minutes;
• Identify new opportunities and position Gemalto as a key partner within the global account;
• Coordinate Gemalto tenders’ answers;
• Establish high-level strategic relationships with the global account. Identify the main contacts and decision makers. Facilitate the creation of the relevant relationship for the appropriate Gemalto resource;
• Interface with various resources within the Business Units to ensure the customer’s needs are fully addressed and that the appropriate resources are allocated in due time to the account;
• Create and implement an actions follow up process at the customer;
• Collaborates with the Solution Sales Manager to set up project strategies (pricing, risk analysis, Go/No go);
• Follows the project implementations, set up a crisis management plan (if necessary);
• Provide the account with product evolution inputs and roadmap definition;
• Ensure the relevant market information are communicated internally in Gemalto;
• Has a good knowledge of the third parties working in his account to create the relevant synergies.

Experience, skills & qualifications:

• To succeed at this job, you must have: Knowledge of Telecom or IT market segment.
• It would be preferred if you have tertiary qualification as plus.
• You must be fluent in Portuguese and English.
• You must have good oral and written communication skills, business/result orientated, with good negotiation skills, and sensitive to customer satisfaction. Autonomous, assertive and with a leadership mindset.
• We are looking for someone with a minimum of 3 years' experience in Telecom or IT segments, with at least 3 -5 years' experience in sales management.
• You should be available for travel in Africa (up to 70% travel).