Financial/IT Support Analyst at Bowmans (Law Firm)

Job description

Responsible for contributing to the development, implementation and achievement of the Financial Systems Administration team’s objectives by providing business support on the Firm’s practice management system

Experience and Qualifications:

• 2 - 3 years’ experience in a similar position preferably working on a ERP package in a professional services environment
• Relevant information systems qualification with accounting (certificate / diploma) essential
• Senior Certificate

Key Accountabilities

Service Desk

• Assisting with resolving billing queries
• Trouble shooting of issues raised by finance and / or business and identifying possible solutions
• E-billing support to credit control, if and when required

Reporting

• Providing support on the running of business reports
• Send summary update report every week to HR, IT and Head of Innovations
• Month end reporting (WIP, fee realisation, debtors, creditors and trust balance reports)
• Reconciliation of WIP, debtors and creditors

Systems Administration

• Create Gl and bank accounts
• Maintaining of master files (timekeepers, users, clients etc.)
• Processing of requisitions (Credit notes, write offs, exception rate).
• Closing of the system for month end processing
• Ensuring daily system transactions have been successfully processed

UAT Testing

• Testing of system upgrades
• Testing of system enhancements, new developments, ad-hoc projects and customisations
• Compilation of documentation relevant to the testing of processes

Training

• Systems training to business if and when required
• Assisting with developing user manuals
• Relationship Building
• Develop and maintain relationships with all levels of staff as a trusted resource.
• Maintain strong working relationships with and have open and transparent communication between all members of the team
• Develop and maintain relationships with external vendors to ensure service delivery of high quality

Competencies

• Analytical Thinking
• Client Focus
• Problem Solving
• Interactive Communication
• Resilience
• Stress Management
• Business Perspective
• Financial Systems, Processes and Technology
• Using Information Technology

Bowmans is committed to achieving the objectives set in its transformation charter, and the targets in its employment equity plan. All recruitment decisions will be taken with due consideration being given to these objectives.