Licenses and Permits Specialist at Massmart

FUNCTIONS / RESPONSIBILITIES:

Global License Manager (GLM) system

• Manage the GLM architecture as per rule book.
• Upload of L&P information / documentation onto the GLM system
• Assess opportunities for system efficiencies and propose system enhancements to the Senior Manager L&P as well as Walmart.
• Assign User access to the system.
• Coordinate data migration processes by creating and providing license mapping documents for new stores and changes to relevant fields.
• Produce and maintain a list of GLM system defects / issues that serve as a barrier for the effective administration of L & P for follow up with Walmart.
• Address all GLM system support / query calls by the Real Estate L&P Manager
• Manage process to escalate queries to Walmart.
• Prepare and monitor GLM Specialist/Rule book

Licensing Administration

• Coordinate and monitor the central storage of Group wide L&P documentation and maintain all L & P records on the system.
• Monitor all assigned license records on the system to ensure that all licenses are applied for timeously and before expiry so retail operations can continue, and new stores are open.
• Interpret and validate L&Ps received and follow up with divisions or Licensing Specialists in the division if there are queries.
• Assess licenses in the expired tab to ensure that L&P Specialists have begun working on them.
• Alert L&P Specialists to licenses that must be applied for within the next 30-60 days.
• Set up weekly and monthly Real Estate L&P meetings.
• Prepare agenda and take minutes for weekly and monthly Real Estate L&P meetings

Reports & Audits

• Produce GLM usage reports for Massmart to ensure the system is being utilized correctly and all license records have been loaded.
• Produce monthly / weekly / ad hoc reports on the status of L & P applications, payments and status.
• Work with L&P Specialists and RE L&P Manager to ensure quality reporting is completed on time.
• Assess the impact on goals and board objectives.
• Ensure system data integrity by conducting regular audits of system information.
• Consolidate peer audits and track completion of actions.
• Assist the Real Estate Licences and Permits Manager with reports and meetings, following up on outstanding documentation and reports.

Stakeholder engagement

• Consult with the International Licensing Team/ Massmart Real Estate teams on a daily/ weekly/ monthly basis on the usage of the GLM system and any issues related to the system.
• Engage with Real Estate Licensing Specialists daily in respect of requests, follow-up, exchange of info.
• Conduct weekly and/or monthly meetings with the Real Estate Licensing Specialists in the Divisions to ensure all issues and queries are resolved.

Minimum Academic, Professional Qualifications and Experience required for this position

• Minimum Legal or Business Degree with 3 years’ relevant business experience; or
• 5 years’ relevant business experience.
• Intermediate level Excel and other Microsoft products experience
• Preferred Qualifications
• Operations, Compliance, Audit or Legal experience.
• Project Management experience or qualification

Competencies and Skills

• Demonstrate Professional Judgement
• Meet internal & external customer / member needs.
• Focus on execution & results.
• Plan for & improve performance.
• Build influence.
• Model ethics & compliance.
• Adapt professionally.
• Attention to detail.