IT Training Consultant at BPC Banking Technologies

Job description

RESPONSIBILITIES:

• External and internal trainings conduction on the following topics: SmartVista, other BPC products, card processing, electronic payments.
• New trainings design and materials development in line with the agreed training portfolio, across all forms of delivery including classroom courses, workshops, remote trainings, e-learnings.
• Feedback analysis for courses reviewing and updating to ensure relevance to the business and project objectives.
• Documents reviewing (user manuals, product overview documents, FSDs).
• Tests and evaluation tools development and improvement, tests and evaluations conduction and analysis.
• Product-related consulting.

KNOWLEDGE, SKILLS and ABILITIES:

• Customer focused with highly effective interpersonal, consultancy, coaching and communication skills (both written and verbal)
• Demonstrates experience of the entire training lifecycle, from identifying a training need to delivering a successful training outcome
• Understanding of adult learning principles, and an ability to incorporate this understanding into all learning design using an appropriate and innovative blend of delivery mechanisms
• Experience in sphere of Banking or Electronic payments or Card processing
• Good IT skills, ability to quickly master any new software. Understanding of principles of databases and/or programming is an advantage.
• Fluent French, very good English

Ready for business trips across all the Africa

Excited by the challenge of helping to move our business into the right direction for the future?