JNB Station Manager at Swissport

Job description

Vacancy Reference no # : 109

Closing date : 30 July 2017
Start date : ASAP
Station : Johannesburg (JNB), South Africa
Reports to : Chief Operating Officer

Main responsibilities:

• Oversee, monitor, and evaluate the operation's performance to ensure increased profitability, productivity and market share.
• Direct the preparation of operating budgets and proposals for capital expenditure and investments in infrastructure, technology, equipment, systems, or other assets and resources; analyze and approve operational investments that best meet the organization's business needs. Keep within allocated budget and adjust budgets in case of actual results below target.
• Monitor and track the financial performance and ensure that full accounts and records of all financial transactions are maintained. Provide financial reporting as required – (Board of Directors, Statutory Accounts, annual financial statements and reports, etc.,)
• Monitor and track quality standards of the ground handling operation and ensure continuous improvements in workflows and services to maintain competiveness.
• Lead, guide, evaluate, and develop a team with operational responsibilities to ensure that the organization achieves its business objectives and complies with all relevant regulations and laws.
• Develop and maintain effective business relationships with all key stakeholders (customer airline’s management, airport management, customs, immigration etc) to meet business targets.
• Implement, oversee and monitor all safety and security measures and KPI’S related to people, equipment, facilities and aircraft involved in the operation.
• Conduct Human Resources management fully considering local labor laws, local HR manual and procedures keeping Employment Equity and Affirmative Action constantly in mind.
• Employees to be kept highly motivated, well trained and to fully identify themselves with their duties, responsibilities and the company. Constantly remind about safety issues.
• Ensure reachable 24 hours a day and that key functions are adequately covered to render optimum clientele service. Establish short, direct communication channels with and between key functions and key people.
• Manage the GSE fleet making best possible utilization and cost-effective maintenance. Liaise with Supply Management.

Key Performance Indicators:

• Revenue
• HR Metrics
• Customer satisfaction
• Quality targets as set by Swissport and/or as agreed with customers
• Other KPI as defined by the business unit

Your Profile:

• University degree or equivalent, advanced degree in related field or professional certifications are advantageous.
• Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance.
• 5 years’ experience with P&L responsibility, preferably in the Aviation Industry.
• Fluent spoken and written English.
• Strong strategic skills and commercial acumen combined with the ability to motivate teams to deliver high quality standards.
• Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders and interest groups.
• Team focused management style that fits into a fast-paced, entrepreneurial environment.
• Strong oral and written communications and ability to communicate and motivate at all levels.
• A sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement.

Knowledge, Skills and Abilities:

• Knowledge and Strong understanding of the Airport layout.
• Understanding of and ability to enforce compliance to regulated policies and procedures, both internal and external (ISAGO, CAA etc.)
• Knowledge of the DCM and Share port system.
• Report writing and communication skills
• Thorough understanding of ACSA and airline rules and regulations.
• Knowledge of LRA, BCEA, OHSA.
• Must have an understanding of the safety and security regulations in the Aviation environment

It is unlawful to employ a person who does not have permission to live and work in South Africa. Unless the advert states otherwise, please ensure you have this permission before applying.

NOTE: Should candidates not be notified of the outcome of their applications within 14 days of closing date, they should regard their applications as unsuccessful.