ACC Call Centre Nurse at TB HIV Care

Purpose of the position

• Provides technical guidance and referral to HIV experts for management of complicated HIV and TB cases and manages the ACC Call Centre. Works collaboratively with provincial, district HAST and partner organisations to ensure delivery of quality clinical management of complicated HIV and TB cases.
• Ensure that all ACC training requirements are met in line with funder and Regional Training Centre priorities. Responsible for coordination and facilitation of ACC trainings and provides technical assistance to district and operational staff.

Minimum Requirements    

• Diploma in Nursing or Bachelor's degree (B. Cur) in Nursing
• Valid SANC registration in HIV/AIDS management or primary health postgraduate qualification
• Advanced HIV diploma will be an added advantage
• Minimum 5 years working experience at primary health
• NIMART qualification and preferable a higher qualification in HIV
• Mentoring nurses in HIV / TB capacities.
• Previous experience
• Valid driver’s licence advantageous
• Fluent in English and/or isiXhosa
• Clear criminal record
• Ability to travel extensively within the assigned district

Duties and Responsibilities    

• Managing the EC Champ Hotline
• Clinical record keeping
• Prepare and submit monthly report
• Follow up on patients with complicated cases
• Mentoring and capacity development

Skills and Competencies    

• Telephone Etiquette
• Report writing skills
• Interpersonal skills
• Computer competency high level of proficiency to access NHLS
• Ability to work in a busy, fast-paced environment
• Good/strong administrative skills
• Excellent communication (verbal & written)
• Attention to detail
• Decision making
• Excellent presentation skills
• Sound judgement

Closing Date: 10th, March 2022