Account Manager, AVS at Amazon

Description

• Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that helps strategic brands partner with Amazon to grow their business.
• As an Associate Account Manager, you will gain 360-degree exposure to all areas of e-commerce at Amazon, owning the relationship with your brands and structuring short and long-term strategies oriented at brand growth and customer satisfaction. You will act as a consultant driving selection and promotional activities, monitor and work on success metrics daily, and ensure the brand's experience with AVS demonstrates our customer obsession.
• You will work with cross-functional stakeholders including Category Management, Supply Chain, Finance, and Marketing, developing your skills and accelerating your career within a global leader in e-commerce.

Key job responsibilities

• Core Service & Analytics: Use deep data analytics to identify industry opportunities and provide recommendations to improve overall business performance through Amazon programs
• Availability & Operational Excellence: Drive Supply Chain initiatives by reducing costs, defects, and lead times while managing stock in fulfilment centers
• Promotion & Funding: Recommend marketing and advertising campaigns, plan and manage promotional activities for Amazon events (Prime Day, Black Friday), and work with Amazon
• Advertising on brand opportunities
• Selection & IDQ: Grow selection by managing new product launches, improving discoverability, identifying product gaps, onboarding new ASINs, and enhancing the customer journey (detail page optimization, competitor benchmarking)
• Relationship Management: Build and maintain strategic relationships with brand partners, conducting regular business reviews and performance deep dives

Basic Qualifications

• Knowledge of Excel and PowerPoint
• Experience in English-language communication skills, both written and verbal
• NQF level 7 with a minimum of 1 years’ working experience in either of the following areas: Account Management, Sales, Buying, Project Management, Supply Chain, or Consulting
• NQF Level 6 with a minimum of 3 years’ working experience in either of the following areas: Account Management, vendor management Sales, Buying, Project Management, Supply Chain, or Consulting.

Preferred Qualifications

• Master's degree
• Experience within e-commerce or Retail fields
• Experience in data querying or modeling with SQL, Excel