Account Manager - Business Systems (Point of Sales / Label Printing Product at Epson

Your mission:

• As an Account Manager in the Business Systems Sales division of Epson, you will develop and implement the go to market strategy to generate business growth and maximise sales of Epson’s Point of Sales and Label Printing product portfolio.

What you will do:

Sales:

• Promote the Epson Business Systems product range to increase Epson sales growth into specific reseller and end user markets.
• Set and achieve quarterly targets for the T2 managed segment with the associated defined product range.
• Develop and execute a sales plan for optimal customer portfolio management.
• Account planning with aligned channel partners in order to identify and qualify new opportunities for growth.
• Maintain an opportunity pipeline for the T2 reseller base.  Pass opportunities in defined verticals to vertical/product specialists and pass other opportunities to account managers.
• Maximise opportunities from corporate account managers and specialist vertical account managers.
• Product training and support to channel partners (resellers and distributors) when necessary

Channel Marketing:

• Agree and review quarterly business/marketing plans while identifying new marketing opportunities with the T2 reseller and the marketing team.
• To identify, manage and execute promotional campaigns within specified accounts appropriate to customer and Epson business needs.
• To track ROI of promotional campaigns run in conjunction with partner.
• Ensure optimal implementation of generic Epson marketing campaigns within aligned accounts.

Communication and Reporting:

• Follow and monitor the forecasting process for the assigned market and provide the utmost accuracy by supporting regional teams with the relevant information and "enrichment".
• Collate competitive marketplace information. Provide structured feedback and input to promotional activities with this knowledge.
• Manage the development and implementation of the CRM initiative, as required.
• Maintenance of Epson Partner Programme.  Review qualification criteria with partners and ensure criteria are met.  Meet targets on number of signed partners.
• Present regular reports as detailed in KPIs.  Reports will include but not be limited to portfolio reports, opportunity reports and Sales MDF ROI reports.
• Identification of relevant customer case studies for onward use internally within Epson and/or external use.
• Co-ordinate assistance from other support departments to provide resource, as required for the specified accounts.
• Work effectively with end user vertical/specialist sales managers to optimise Epson’s sales.

What we ask for:

• Knowledge and experience of selling POS products/solutions to retail & hospitality customers will be highly beneficial
• Direct account management background preferable within the ICT Segment
• Understanding of the channel partner landscape in South Africa.
• Record of success in large accounts
• Innovative approach
• Evidence of academic achievement