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  • Posted: Jun 24, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    RCL FOODS is a leading African food producer in South Africa with a market capitalisation of R13 billion and employing more than 20 000 people in operations across South and Southern Africa. We manufacture a wide range of branded and private label food products which we distribute through our own route-to-market supply chain specialist, Vector Logistics. ...
    Read more about this company


    Account Manager

    Job Description    

    • The Account Manager will manage the relationship with key stakeholders to ensure accounts are retained and that day-to-day operational queries are managed effectively; To help grow business in the designated channel through expansion of services to customer base; To maintain profitability of key accounts; and drive supply chain efficiencies to the benefit of both the customer and Vector ensuring the establishment of long terms strategic partnerships

     Minimum Requirements            

    • Bachelor’s Degree or similar.
    • 3 years account or general administration experience preferably in a FMCG environment.
    • 5+ years supply chain experience.

    Duties & Responsibilities             

     Set customer strategy.

    • Set strategy for designated area of responsibility based on company and customer objectives.
    • Obtain sign off across the business on strategy.
    • Implement key KPI’s in line with strategy.

    Relationship Management

    • Set key KPIs for customers in line with business strategy.
    • Review customer KPIs monthly ensuring customer and Vector compliance to key KPIs.
    • Drive opportunities to build strategic partnerships through the identification of opportunities for collaboration.
    • Manage internal business functions against agreed KPI’s.
    • Manage customer queries and concerns as and when they occur.

    Business Development

    • Identify opportunities for expansion within  area of responsibility.
    • Match Vector business capabilities to customers’ needs through identifying service solutions
    • In collaboration with the Commercial Team, guide commercial discussions with team and negotiate commercial agreements.
    • Implement rate reviews and increases as and when needed to ensure profitability of area of responsibility.

     Drive Supply Chain efficiencies

    • Work cross functionally with supply chain to deliver efficiencies through negotiation with customers on agreed efficiencies.
    • Build relationships between Supply Chain and the customer to ensure that the customer’s Supply Chain is optimised.
    • Actively drive the S&OP process within area of responsibility  to manage key cost drivers such as stock cover, SKU cover etc.


    • Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritising, and self-development.
    • Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.

    Method of Application

    Interested and qualified? Go to RCL Foods on to apply

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