Account Manger at Novonesis

Job Description 

• An Account Manager role part of the FBB MEA team, focused on developing the Southern Africa Baking and Food business based in South Africa

Tasks and responsibilities 

• Outline of the tasks and responsibilities related to the basic function of the job. All employees given responsibility for a task will also have authority to complete the task, unless otherwise specified. 
• The external contacts the person will have in order to perform the tasks outlined above.  
• If applicable, outline budget responsibilities and amount of budget for which this person is directly responsible. The explanation should include budget preparation, budget administration, etc.

Tasks and responsibilities 

• develop our business in Food and Beverage business – Baking (prospect, acquire new customers and develop existing ones as per the Novonesis Strategy). 
• build relationship between key strategic accounts at Novonesis and provide account management to ensure a high-quality standard in commercial, supply chain and technical interactions between customers and Novonesis.
• turn business and industry development into sales opportunities and propose financially effective solutions by providing inputs.
• Contribute to Industry Group Management and Global Marketing in terms of general account trends, competition, industry dynamics etc.
• Follow up after sales process with customer service and make accurate demand planning.
• Support account teams on daily basis sales operations.
• Collect necessary customer data and record data appropriately in Salesforce and SAP.  
• Be responsible for utilization of customer and insight-based sales approach.

Basic Qualifications and Requirements

• Minimum basic educational and experience qualifications required for successful performance in this job. Including language skills if relevant. 
• Hold a degree (MSc or MBA) in business administration, sales & marketing or a technical degree or equivalent with experience. 
• Have minimum of 5 years of relevant job experience, preferably with experience from a multi-national in the Food Ingredients Industry
• Experience in baking is highly preferable.
• Knowledge of account management process and international sales experience will be a plus.
• Have a commercial focus and growth-oriented mindset, with a passion for tasks related to the sale and promotion of technical products
• Have excellent written and verbal communication skills and interpersonal skills to be able to create mutually beneficial solutions and maintain good relations with the customers
• Fluency in English is a requirement
• Enjoy interacting within teams, navigating both an internal network of colleagues and external network of partners and customers
• Have a strong drive, positive mindset, high ability to learn, goal-oriented, well organized, a can-do-attitude and teamwork skills working with colleagues globally
• Ability to travel frequently with majority Africa travel. Min 50% travel.  
• Ability to drive inspirational & convincing dialogues with customers
• Proficient in IT Skills, SAP knowledge is a plus.