Established in 1999, EHC has won and maintained business throughout most sectors within the South African recruitment marketplace. Maintaining its profile as a small-medium enterprise thus holding onto its customized service offering, we continue to provide seamless recruitment solutions.
Through our stability and integrity, we have carved out a substanti...
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Bonus if having a back ground in training or education
Customer service / support experience will be advantageous
Fluent in Afrikaans
Responsibilities:
Creating and managing training plans with customers
Reporting on training progress of all customers that is in training
Work directly with client to effectively coordinate each training project to completion.
Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
Provide system training to customers
Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
Assist with preparing data and uploading on to the system for new customers
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