Assistant Manager: Member Supervision at wePlace

Job Purpose/ Job Summary
To manage onsite reviews and desk base monitoring as well as to oversee the role in assisting the FSB (Financial Services Board) in discharging their supervisory obligation in respect of the FICA (Financial Intelligent Centre Act) in order to ensure regulatory compliance of members

Minimum Qualification

• Relevant financial diploma / degree

Minimum Experience

• 3 years’ work experience in an auditing environment within the financial services sector, of which 1 year in a compliance environment and 1 year in the role of managing others

Knowledge and Skills required

• culture and values
• policies and procedures
• vision and strategy
• Relevant organisations product knowledge
• Relevant regulatory knowledge
• Principles of project management
• Coaching principles
• Diversity management
• Employee training/development
• Job levels, Nature of job standards and performance agreements
• Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email)
• Divisional service offerings
• Budget forecast assumptions
• Business continuity standard
• Business principles
• Data analysis
• Decision-making process
• Industry trends
• International Standards for Professional Practice
• Business terms and definitions
• Business writing
• Capacity planning
• Change management
• Client service strategies
• Communication Strategies
• Research methodology
• Resource allocation principles
• Stakeholder management
• Performance management and evaluation methods
• Communicating complex information orally
• Communicating complex written information
• Completing a project with constraints
• Conducting a needs analysis
• Developing multiple creative solutions
• Providing professional advice/opinion
• Communicating job requirements and performance standards to others
• Conducting performance appraisal interviews
• Conducting performance feedback meetings
• Giving presentations
• Identifying trends
• Coordinating on-the-job training for new hires (e.g., identifying need, scheduling, resource allocation)
• Resolving disputes
• Assessing employee performance
• Building/leading a team
• Initiating disciplinary hearings
• Adapting behaviour to meet major changes at work
• Adapting to a major organisational change
• Building and maintaining effective relationships with internal and external stakeholders
• Evaluating resource allocation
• Networking and building relationships
• Establishing and maintaining collaborative relationships with peers / subordinates / managers
• Enforcing disciplinary actions against employees

Key Performance Areas (KPAs)

• Partner for a sustainable marketplace: Stakeholder engagement
• Protect and grow core business: Member Firm Reviews
• Transform the business: Staffing
• Values

Key Competencies

• Communication
• Building Strategic Work Relationships
• Planning and Organizing
• Work Standards
• Decision Making
• Applied Learning