At Werkie, we are passionate about connecting top talent with businesses seeking excellence. Our mission is to help our clients grow by providing them with qualified, trusted candidates who can support and strengthen their business goals. Our vision is to be the leading recruitment partner in the industry, known for our commitment to quality, integrity, and ...
Read more about this company
As the Assistant Sales Manager, you will support the Sales Manager in leading a team of debt review sales consultants, driving compliant and ethical sales performance.
You’ll balance leadership, coaching, and performance management with a strong focus on NCA compliance, client-centred selling, and sustainable financial outcomes for clients in financial distress.
Key Responsibilities:
Assist the Sales Manager in developing and implementing sales strategies to achieve monthly and annual targets.
Supervise, mentor, and motivate the sales team to deliver high-quality client interactions and conversions.
Ensure all sales activities comply with the National Credit Act (NCA) and other relevant financial regulations.
Conduct regular training sessions on product knowledge, compliance, and ethical sales practices.
Monitor lead conversion rates, client satisfaction scores, and team performance metrics.
Provide reports, forecasts, and performance updates to management.
Support the handling of complex client inquiries, complaints, or escalations with empathy and professionalism.
Maintain strong relationships with referral partners, financial institutions, and other stakeholders.
Perform other ad-hoc duties and tasks as required to support the team and department objectives.
Qualifications:
Bachelor’s degree or diploma in Business, Communications, Finance, or a related field is an advantage.
3–5 years’ experience in sales or business development within the financial services or debt counselling sector.
Proven track record of meeting or exceeding sales targets in a regulated environment.
Excellent communication, leadership, and interpersonal skills.
Strong analytical and reporting abilities, with proficiency in Microsoft Office Suite.
Empathetic, client-focused approach with a commitment to ethical financial solutions.
Gmail
Yahoomail