Top Jobs at Werkie

Key Responsibilities:

• Perform updated payment plan calculations (CPED and Reminder Calculations) when changes occur.
• Ensure all repayment plans are accurate, sustainable, and compliant.
• Obtain updated balances from credit providers.
• Investigate accounts to perform accurate recalculations.
• Prepare and upload revised payment plans to Intuitive.
• Collaborate with internal teams and respond to recalculation requests.
• Manage escalations related to home loans, concessions, and increases.
• Follow up on outstanding creditor balances and escalate complex matters as needed.
• Keep emails and Intuitive requests up to date and actioned promptly.

Systems & Tools Used:

• Intuitive 
• Outlook, Microsoft Teams, and telephonic communication
• Creditor portals for balance retrieval
• Internal Excel tracking sheets
• External debt review management portals
• Standard escalation procedures

Skills & Knowledge Required:

• Strong communication, analytical, and problem-solving abilities
• High attention to detail with excellent numerical accuracy
• Strong administrative and organizational skills
• Ability to work well under pressure and manage multiple priorities
• Proactive approach with sound decision-making ability
• Knowledge of Intuitive and creditor portals advantageous
• Ability to investigate and resolve irregularities effectively
• Strong teamwork and collaboration skills

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Position Overview:

• As a Junior Accounting Clerk, you will be responsible for preparing financial statements, managing tax submissions, and handling client accounts.
• This role requires strong experience in accounting practices and the ability to work independently.
• You’ll have the opportunity to further develop your skills and grow professionally within a supportive team.

Minimum Requirements:

• BCom in Accounting or equivalent qualification is beneficial
• At least 1 year of relevant experience in an accounting practice is non-negotiable
• Completed SAIPA articles are beneficial, but not a requirement
• Strong organizational and communication skills
• Ability to work effectively as part of a team
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Knowledge of Xero, Pastel, and/or Draftworx, is beneficial.
• E-Filing (SARS) experience is a requirement.
• Experience with SARS systems and tax compliance
• Must be able to work independently, handle clients' books, and prepare financial statements.

Key Responsibilities:

• Preparing full financial statements and client reports
• Managing VAT calculations and submissions
• Handling client accounts and ensuring accurate bookkeeping
• Assisting with the finalization of management accounts and year-end financial statements
• Preparing tax returns (SARS-related) and ensuring compliance with tax laws
• Working with various accounting platforms like Xero, Pastel, and Draftworx is a requirement.
• Ensuring effective communication with clients and team members
• Maintaining a professional environment and positive company culture

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• This role is ideal for a friendly, well-presented, and organized individual who excels in communication and enjoys being the first point of contact.
• You’ll be responsible for welcoming clients, managing calls and correspondence, and ensuring the reception area and administrative processes run smoothly and efficiently.
• Your professionalism and attention to detail will contribute to creating a positive and lasting impression of the company.

Key Responsibilities:

• Professional handling of incoming calls
• Welcoming clients and visitors with a friendly and professional attitude
• Providing administrative support to various departments
• Daily office management, including organizing and maintaining administrative processes
• Collaborating with Sales Consultants to ensure customer service and operational efficiency

Position Requirements

Minimum Qualifications:

• Matric Certificate (Grade 12)

Experience:

• Proven track record in customer-facing and administrative environments
• Experience managing multiple phone lines, visitors, and office coordination tasks
• Previous experience in a reception and administrative role
• Basic computer literacy

Personal Attributes:

• Exceptional customer service skills with a professional and considerate approach toward clients and colleagues
• Strong multitasking abilities and effective task prioritization
• Reliable, with a proactive and positive attitude toward teamwork
• High level of accuracy and attention to detail in all administrative duties
• Energetic, approachable, and client-focused personality
• Excellent time management and the ability to work under pressure

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Role Overview

• As a Brand & Creative Architect, you’ll be the curator and architect of the client’s creative world.
• You will shape, refine, and guard the creative vision — ensuring that every slogan, visual, and concept ties into one consistent golden thread.

Key Responsibilities

• Develop & safeguard the creative vision 
• Ideate and generate concepts: from BIG ideas to visuals, slogans & themes.
• Translate the vision to the strategy team for execution.
• Collaborate with design, copywriting & strategy teams to bring the vision to life.
• Conduct a final “creative check” before rollout for originality, strength, and alignment.
• Pitch & present final ideas confidently to clients.

Requirements

• Preferably 2–3+ years of experience 
• Any degree or diploma in the arts or marketing will be advantageous 
• No qualification required, but a BA Diploma/Degree in a relevant field is advantageous 
• Self-taught?  Yes, if you can DEMONSTRATE high-quality results.

Personality Fit

• Team player
• High critical thinking
• Strong comprehension of instructions
• Emotional stability & maturity
• Openness to new experiences
• Bold, imaginative, persuasive, yet collaborative.

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Salary & Commission

• 2 years of experience: ± R15 000 basic + uncapped commission
• 5 years of experience: ± R20 000 basic + uncapped commission
• Top performers regularly earn more than R40 000 per month (no cap on earnings!)

What You’ll Do

• Make outbound calls to warm leads – NO COLD-CALLING!
• Build strong client relationships and provide financial recovery solutions.
• Consistently achieve and exceed sales targets.
• Work within a driven team where your success is celebrated.

Requirements

• Matric (Grade 12)
• Fluent in Afrikaans and English
• No experience required, but sales experience will be advantageous (telesales, retail, telemarketing)
• Target-driven personality with strong communication skills
• Competitive, enthusiastic, and a positive team player

What You Can Expect

• Uncapped earnings with the potential to earn more than R40k/month in commission
• Comprehensive training and continuous mentorship
• Clear career growth opportunities within the company
• A supportive, people-focused environment where success is rewarded
• A fun culture where hard work and good laughter go hand in hand
• The chance to make a real difference in clients’ lives while building your own future

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Role Summary:

• As the Assistant Sales Manager, you will support the Sales Manager in leading a team of debt review sales consultants, driving compliant and ethical sales performance.
• You’ll balance leadership, coaching, and performance management with a strong focus on NCA compliance, client-centred selling, and sustainable financial outcomes for clients in financial distress.

Key Responsibilities:

• Assist the Sales Manager in developing and implementing sales strategies to achieve monthly and annual targets.
• Supervise, mentor, and motivate the sales team to deliver high-quality client interactions and conversions.
• Ensure all sales activities comply with the National Credit Act (NCA) and other relevant financial regulations.
• Conduct regular training sessions on product knowledge, compliance, and ethical sales practices.
• Monitor lead conversion rates, client satisfaction scores, and team performance metrics.
• Provide reports, forecasts, and performance updates to management.
• Support the handling of complex client inquiries, complaints, or escalations with empathy and professionalism.
• Maintain strong relationships with referral partners, financial institutions, and other stakeholders.
• Perform other ad-hoc duties and tasks as required to support the team and department objectives.

Qualifications:

• Bachelor’s degree or diploma in Business, Communications, Finance, or a related field is an advantage.
• 3–5 years’ experience in sales or business development within the financial services or debt counselling sector.
• Proven track record of meeting or exceeding sales targets in a regulated environment.
• Excellent communication, leadership, and interpersonal skills.
• Strong analytical and reporting abilities, with proficiency in Microsoft Office Suite.
• Empathetic, client-focused approach with a commitment to ethical financial solutions.

Key Competencies:

• Leadership and team coaching
• Regulatory and compliance awareness
• Ethical and client-centered selling
• Financial literacy and analytical thinking
• Negotiation and relationship management
• Performance monitoring and motivation

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Key Responsibilities

Creditor Communication & Negotiation

• Initiate and maintain professional contact with creditors.
• Negotiate repayment terms, interest reductions, and settlement offers on behalf of clients.
• Ensure all proposals comply with National Credit Act (NCA) guidelines and Debt Review policies.
• Represent clients’ best interests while remaining fully compliant with industry regulations.
• Follow up with creditors to ensure proposals are received and responded to within agreed timeframes.

Repayment Plans & Process Management

• Monitor and, where necessary, adjust existing payment plans.
• Draft and submit updated repayment proposals and supporting documentation to creditors.
• Track proposal feedback and record all counter-offers and acceptances.
• Escalate urgent, complex, or high-risk cases to management when required.

Communication & Team Collaboration

• Make and receive calls to initiate, follow up, or finalise negotiations.
• Collaborate with internal teams to obtain approval or rejection of counter proposals and adjustments.
• Clearly communicate outcomes and options so that clients can make informed decisions.
• Keep emails, notes, and system records accurate and up to date.

Administration & Tracking

• Manage and action tasks and requests in Intuitive (Debt Review Management Software).
• Use internal Excel spreadsheets to track submissions, deadlines, and responses.
• Monitor which creditors have accepted, rejected, or not yet responded.

Tools, Systems & Procedures

In this role, you will frequently work with:

• Intuitive – Company Debt Review Management Software.
• Excel spreadsheets – For tracking proposals, timelines, and outcomes.
• Outlook, Microsoft Teams and phone systems – For professional internal and external communication.
• Client Information & Documentation – Reviewing financial/supporting documents, identifying creditors and outstanding balances.
• Proposal Management – Drafting, submitting, and following up on repayment proposals within required timeframes.

Critical Skills & Knowledge

• Strong communication and negotiation skills.
• Solid financial understanding.
• Problem-solving and analytical thinking.
• Conflict resolution skills and emotional intelligence.
• Excellent attention to detail and strong organisational ability.
• Ability to work under pressure and consistently meet deadlines, KPIs, and targets.
• Adaptability to new processes and changes, with an innovative mindset towards challenges.
• Strong team communication and collaboration skills.

Key Personal Attributes

• Professional, calm presence in high-pressure situations.
• Strong sense of responsibility and accountability.
• Solutions-driven and client-focused.
• Self-motivated, yet comfortable working within a team environment.

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Key Responsibilities

Quality Control & Evaluation:

• Conduct quality checks on lead servicing and client interactions.
• Review client communication, administrative accuracy, and service delivery.

Reporting & Feedback:

• Compile accurate, insightful quality reports highlighting trends, risks, and improvement opportunities.
• Provide constructive feedback that supports agent development and performance growth.

Performance & Process Improvement:

• Collaborate with sales agents to improve quality outcomes and sales effectiveness.
• Ensure quality standards align with sales objectives, company culture, and client experience.

Job Requirements

• National Senior Certificate (Grade 12).
• Experience in quality assurance, sales administration, client service, or a related role.
• Strong analytical and reporting skills.
• Excellent written and verbal communication skills.
• Ability to deliver objective, professional feedback.
• Strong time management and multitasking ability.
• Ability to work independently and within a team environment.

Key Characteristics

• Exceptional attention to detail.
• Professional, ethical, and objective approach.
• Strong problem-solving ability.
• High level of responsibility and accountability.

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Key Responsibilities

Client Communication & Retention

• Remind consumers of monthly debt review payments.
• Engage clients regarding unpaid collections and negotiate resolutions.
• Manage retention transfer requests and documentation.
• Handle SOS clients and implement rescue or retention interventions.
• Conduct regular follow-ups to ensure engagement and compliance.

Administration & Recordkeeping

• Log all client interactions accurately on internal systems.
• Maintain client records in line with POPIA requirements.
• Escalate complex cases when required.

Performance & Compliance

• Achieve or exceed monthly KPIs and targets.
• Ensure all communication and documentation meets compliance and quality standards.
• Participate in training and performance reviews.

Job Requirements

• National Senior Certificate (Grade 12).
• 1–2 years’ experience in customer service, collections, or sales.
• Additional studies are advantageous.
• Proficiency in MS Office and CRM systems.
• Fluent in Afrikaans and English.

Skills & Attributes

• Strong negotiation and persuasion skills.
• Professional handling of difficult conversations.
• High attention to detail and accuracy.
• Excellent time management.
• Results-driven mindset.
• Ethical, dependable, and team-oriented.

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Role Overview

• We are looking for a reliable and detail-oriented Administrative Assistant to support the existing admin team. The ideal candidate will be highly organized, professional in communication, and able to perform a variety of administrative tasks with accuracy and efficiency.

Key Responsibilities

• Provide support to the existing admin staff
• Handle general administration (liaison, data capturing, and documentation)
• Schedule appointments and manage diaries
• Make calls, follow up, and handle client communication (emails & calls)
• Assist in preparing for client meetings and completing tasks after meetings
• Ensure accurate and timely execution of administrative duties

Requirements

• Grade 12 
• Must have a background in the financial industry, for example in life insurance, short-term insurance, or a similar field.
• Minimum of 1 year relevant experience in administration
• Computer literate (Outlook, Excel, Microsoft Teams)
• Strong telephone etiquette
• Own transport and valid driver’s license required

Personality & Skills Profile

• Strong organizational and administrative skills with high attention to detail
• Ability to work under pressure and meet strict deadlines
• Excellent communication and listening skills
• Professional, ethical, and presentable at all times
• Able to multitask effectively in a fast-paced environment

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More about the position:

• An established and forward-thinking tech company in Pretoria is looking for seasoned professionals ready to take ownership of full-cycle software development. If you're passionate about clean code, scalable systems, and mentoring others — this is your next big step.

What you’ll be building

• Full-scale systems including web-based, mobile, desktop applications and websites
• Platforms with front-end, back-end, and database responsibility
• Scalable systems used internally and across business functions
• Solutions where technical debt is acknowledged and actively managed
• You won’t just be closing tickets—you’ll help shape how systems are designed, improved, and scaled.

Tech environment (flexible by design)

• We work with a modern but flexible tech stack. Strong fundamentals matter more than a perfect match.

Frontend

• HTML, CSS, JavaScript
• React

Backend

• ASP.NET, C#
• Python
• PHP / Laravel
• Node.js
• Java

Architecture & Databases

• MVC / MVVM
• Relational databases (PostgreSQL, MySQL)

Cloud

• Azure or AWS (advantageous, not required)

You’ll have decision-making freedom when it comes to architecture, tooling, and technology choices.

What we’re looking for

• Relevant Degree or Diploma in Software Development / IT
• Minimum 3 years’ professional full stack experience
• Strong understanding of development methodologies and best practices
• Solid problem-solving and analytical ability
• Comfortable working independently and meeting deadlines
• Clear communicator and strong collaborator
• Experience with Azure or AWS is an advantage, but not a requirement

Your responsibilities

• Design, build, and maintain scalable full-stack systems
• Develop and manage robust databases and system architecture
• Write clean, maintainable, production-ready code
• Participate in code reviews and uphold coding standards
• Troubleshoot and resolve technical issues
• Perform unit and performance testing
• Collaborate closely with senior and junior developers
• Mentor and support junior developers
• Stay current with industry trends and introduce improvements to workflows

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Key Responsibilities

• Bookkeeping up to trial balance
• Monthly payroll administration
• Providing administrative services as required
• Working with Pastel Payroll, and SAGE Cloud Accounting

Job Requirements

• Matric Certificate
• Minimum 1 year's experience in bookkeeping or administration at an accounting firm
• Proficiency in MS Word, Excel, and Outlook (advantageous)
• Fluent in Afrikaans and English (spoken and written)
• Strong communication and multitasking skills

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Remuneration

• R24 000 – R32 000 per month
• (You are paid per hour – R150 – R200 per hour, depending on experience)
• A minimum of 40 hours per week is required

Start Date

• As soon as possible

Key Responsibilities

• The candidate will be required to perform the following on a monthly basis for all clients:
• Bookkeeping up to trial balance
• Payroll processing
• Monthly VAT calculation and submission 
• Additional relevant financial administrative services

Minimum Requirements 

• BCom Finance degree and completed SAIPA Articles 
• More than 5 years’ post-articles experience in bookkeeping, VAT, and payroll
• At least 2 years’ proven work-from-home experience, demonstrating strong self-discipline and consistency
• Experience managing at least 50 SME clients simultaneously
• Solid working knowledge of Pastel, Pastel Payroll, and Sage
• Proficient in MS Word, Excel, and Outlook
• Excellent written and verbal communication skills
• Strong multitasking ability
• Extensive experience dealing with SARS and other government institutions on a daily basis

Key Attributes

• High attention to detail and accuracy
• Excellent time management and organisational skills
• Strong sense of responsibility and accountability
• Ability to work independently with minimal supervision

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Key Performance Areas & Responsibilities

• Advisory Services Delivery:
• Deliver accurate, value-adding strategic and operational advisory services.
• Provide actionable recommendations based on sound analysis and industry insight.
• Tailor solutions to client-specific business needs.
• Achieve positive client feedback on advisory engagements.
• Complete projects within scope, time, and budget.
• Identify and escalate risks or compliance issues.
• Contribute to improving advisory methodologies, tools, and approaches.
• Support senior leadership with templates and advisory frameworks.

Planning:

• Ensure resources are aligned with business objectives.

Client Relationship Management:

• Build and maintain strong internal and external client relationships.

Compliance & Deadlines:

• Ensure compliance with internal policies, regulatory requirements, and industry standards.
• Meet all internal and external deadlines.

Communication:

• Acknowledge written communication within 1 hour and respond fully within 24 hours.
• Provide timely reporting to relevant stakeholders.

General:

• Identify revenue-generating opportunities.
• Uphold company values and professionalism at all times.

Areas of Responsibility

• Request and collect all required client documentation.
• Escalate delays in information submission.
• Remind clients of statutory deadlines.
• Act as liaison between clients and the organisation.
• Maintain strict confidentiality and professional ethics.

Job Requirements

Qualifications:

• Matric
• Bachelor’s degree in Business Administration, Finance, Accounting, or related field.

Experience:

• Minimum of 3 years’ experience in a consulting or advisory role.

Skills & Knowledge:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and advisory tools.
• Solid understanding of business strategy, financial management, and operations.
• Experience with Xero, Pastel (Partner & Evolution), Sage VIP Payroll, EasyFile, and eFiling.

Tax & Financial Knowledge:

• VAT applicability, tax rates, and deductions.
• Provisional tax and bad debts calculations.
• Financial ratios including GP, NP, liquidity, solvency, ROI, inventory and debtor turnover.

Added Advantage:

• Knowledge of QuickBooks, IQ Retail, or similar accounting software.

Key Attributes

• Detail-oriented and highly organised
• Proactive and independent
• Ethical and trustworthy
• Adaptable and innovative
• Strong client-focused mindset
• Effective team collaborator