Automotive Technician at Donford Group

Key Performance Areas: 

• Complete repair orders efficiently and timeously within the allocated time
• Achieve workshop labour targets by working efficiently and up-selling where possible
• Diagnosing customer problems, providing appropriate solutions and communicating these effectively
• Ensure parts are ordered timeously, and booked out to Job Cards to enable timeous repair completion
• To keep informed on the changes in technology by attending training, reading bulletins and acquiring the knowledge to serve customers’ needs
• To support the Service Manager and Foreman with tasks that are beneficial to the company
• Manage adherence to all Dealership business processes and promote ongoing continuous improvements
• To ensure workstations/equipment/tools and all vehicles are kept neat, clean and tidy and treated with care

Minimum Requirements:

• Qualified Motor Vehicle Technician (Red Seal) 
• Fully Bilingual (English, Afrikaans) – a third SA language would be an advantage
• Motor Vehicle Dealership experience – preferably in the premium segment
• Would be considered an advantage if working experience was within Jaguar Land Rover Dealership
• Computer Literacy

Essential Competencies:

• Following Procedures and Instructions
• Customer Focus
• Drive for Results (Productivity & Efficiency)