Barista at Tsebo Solution

Duties & Responsibilities    

• To mix and invent drinks
• To be aware of the financial goals of the establishments
• Wash glassware and keep the Coffee area clean and orderly
• Arrange displays of stock and glassware
• Prepare garnishes
• Serve snacks or food items to people seated at the pause area
• Keep an inventory of soft drinks, cream, fruits and fruit juices, coffees, teas, etc
• Order supplies
• Operate computerized point of sales systems
• Use machines that automatically mix and dispense drinks.
• Fill unusual orders and how to do the work manually if equipment is not functioning
• Up-selling to increase average guest check and or beverage to food ratio
• May also have supervisory responsibilities including: Planning, organizing and controlling the operations of a cocktail lounge or bar
• Coordinating beverage requirements with other supervisory staff
• Planning menus and assisting with advertising and promotions
• Taking inventory and tracking spillage and transfers

Skills and Competencies    

• Listening
• Verbal communication
• Customer focus
• Customer service
• Basic safety
• People skills
• Action oriented
• Organization
• Selling to customer needs
• Attendance
• Client relationships

Qualifications    

• Matric