Billing Administrator at RMB - Rand Merchant Bank

Job Description
Dear Future Billing Administrator,

• RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
• United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
• Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.
• In this role, you will be required to deliver accurate fee invoices in a timely manner to clients monthly. 
• Manage the end-to-end process cycle from integrating new clients for invoicing, to getting final payment from the client. 
• Develop and implement process enhancements and improvements and build relationships with internal and external stakeholders.

Are You Someone Who Can:

• Integrate new clients’ information by confirming counterparty details, invoice recipients, invoice details and start date.
• Review automatically generated invoices for accuracy and completeness.
• Review manual invoices for errors, accuracy, and completeness.
• Build partnerships with organisational stakeholders and ensure alignment on client invoicing.
• Set the tone for the rules of engagement for example, in terms of role definitions.
• Engage with internal stakeholders to promote correct lending facility set-up.
• Analyse weekly and monthly exception reports and investigate discrepancies early.
• Use of source systems for credit limits, client pricing, and client utilisation to review data accuracy.
• Flag Commitment Fee Calculator for system errors and deficiencies with the Technology team to implement fixes and enhancements.
• Identify data errors with the Central Finance team where you identify differences between the Commitment fee Calculator and Client Utilisation systems.
• Promote Direct Debit invoice collection for all new clients.
• Maintain and update all direct debit mandate forms on the banks Document Storage Platform.
• Use of the Query Management system to manage all internal and external queries within the agreed timelines.
• Monthly reporting of Key Risk Indicators to the Operational Risk Team.
• Drafting client communication
• Use relevant programming language to extract information from reports
• Calculate manual fees to be invoiced.
• Engage in user testing on developments made to the invoice generation system.
• Diarise exceptional / once off invoicing requests.
• Engage with stakeholders to understand requirements for new manual invoices.
• Provide backup / support to debtor’s administrator.
• Act speedily to resolve problems, queries and complaints.

You Will Be An Ideal Candidate If You:

• have a Diploma or Bachelor of Commerce in Accounting
• have 4 to 5 years' experience in Accounting and Financial Intelligence

You Will Have Access To:

• Opportunities to network and collaborate
• Challenging Work
• Opportunities to innovate