Branch Consultant Ugie at Finbond Mutual Bank

Main Purpose of this job

• To ensure that the region’s branches are able to assist clients effectively by supplying support in terms of authorizing transactions and corrections where needed

Responsibilities

• Approving Refunds
• Approving loan cancellations
• Approving fingerprint overrides
• Authorising LT loan payouts
• Authorising receipt cancelations
• Delfin Support
• CBS Support
• Capturing and Processing supplier Branch Invoices
• Reconciliation of supplier accounts from statements
• Follow-up on outstanding invoices and credit notes
• Checking invoices and statements are correct and valid
• Adhere to internal control procedures (e.g., invoices to be authorised, purchases to be validated)
• Communication with landlords regarding lease agreements
• Stationary Orders
• Management of distributions to branches
• Typing, drafting, editing and circulating correspondence and reports as necessary, including confidential material
• Maintain hard copy and electronic filing system
• Organizing travel arrangements and booking of venues
• Assist with other Adhoc related queries

Qualifications and Competencies

• Matric
• An ability to operate a computer and peripherals effectively and at acceptable speeds
• Knowledgeable in Excel
• An ability to converse in at least two languages spoken within the market place
• Clear Criminal Record
• Empathy and patience with clients and colleagues
• An ability to orally communicate in a clear, respectful, honest, assertive and persuasive manner
• Numeracy and literacy abilities to the level that ensures no mistakes
• A flair for administrative organisation and detail
• A positive attitude
• Understanding of the need for urgency when dealing with daily and monthly reports, complaints and queries
• Acuracy in the maintenance or records and systems
• An ability to remain calm and resolve conflict
• A compliance to all workplace rules and procedures
• Willingness to work a couple of Saturday mornings a month.

Deadline:16th October,2026