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  • Posted: Sep 18, 2019
    Deadline: Not specified
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    In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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    Business Analyst

    Analyses, documents and updates business requirements for products processes, procedures and/or systems

    Responsibilities  

    • Assessing, Analyzing, Optimising end-to end business processes that are signed off by the business·
    • Documenting business process requirements through research, interviews or facilitation sessions.·
    • Assessing current business processes, procedures and business rules.·
    • In conjunction with business partners, designing new and existing business processes. (Process mapping – As-Is and To-Be) ·
    • Ensuring that process maps are according to design principles and methodology ·
    • Communications to key stakeholders and the required stakeholder sign off has been obtained. ·
    • Providing information which contributes to building training manuals/material· Interacting and maintaining good relationships with business stakeholders (business users, change management resources, developers, testing and training teams)·
    • Providing guidance and support to team members ·
    • Perform a quality assurance role with colleagues ·
    • Escalating issues so that delivery timeframes are not compromised ·
    • Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated) ·
    • Continuously identify opportunities to improve the process ·
    • Provide content in order to get the operating procedures updated.(Golden Rules) ·
    • Updating standard Operating Procedures with requisite changes

    Qualifications and Experience  

    • 3 Year industry Related Degree.
    • Related experience

    Method of Application

    Interested and qualified? Go to FNB South Africa on www.linkedin.com to apply

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