Business Analyst - Operational Delivery at Capitec Bank

Purpose Statement

• To develop and design solutions that the ensures effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with stakeholders from the business, Technology and Product teams.This includes the end-to-end support of operational processes, facilitating the change management and post production support in the operational environment. 

Education (Minimum)

• A relevant tertiary qualification in Business Analysis

Education (Ideal or Preferred)

• A relevant tertiary qualification in Engineering - Industrial

Knowledge and Experience
Minimum:

• 2 - 4 years working experience in various business analysis knowledge areas, working independently on small assignments or on larger assignments under supervision.
• Internal: Completion of BA School of Learning Level 2
• Business and data analysis
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design 
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration 
• Project Management principles and relevant development lifecycle experience 
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal:

• Banking Industry Knowledge
• Amazon Connet
• PowerBI
• Visio / Draw I.O
• Saleforce

Skills

• Analytical Skills
• Problem solving skills
• Communications Skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Planning, organising and coordination skills