Business Analyst: Operations - Bellville at Capitec Bank

Purpose Statement

• Liaise with business to formulate business specifications and functional descriptions to meet business requirements
• Liaise with development team to hand-over functional descriptions
• Compile test plans and ensure delivery is according to business requirements 
• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions

Experience
Min:

Must have proven experience as Business Analyst (BA) within a Client Engagement Centre environment

• At least 3 – 5 years’ relevant business experience     
• Basic project management experience    

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate

Qualifications (Ideal or Preferred)

• A relevant degree in Information Technology

Knowledge
Min:

Must have detailed knowledge of:

• IT systems development processes
• Application development
• Business analysis and design
• Standards and governance
• Testing practices

Ideal:

Detailed knowledge of: 

• Agile development life cycle 
• Banking systems 

Knowledge of UML and business process modelling (BPM)

 Solid understanding of:

• Capitec Bank’s systems environment
• Capitec Bank business model
• Best practices for Quality Assurance (QA)

Skills

• Analytical Skills
• Problem solving skills
• Strategic Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Influencing Skills
• Negotiation skills
• Presentation Skills
• Facilitation Skills
• Attention to Detail
• Planning, organising and coordination skills

Competencies

• Adapting and Responding to Change
• Analysing
• Delivering Results and Meeting Customer Expectations
• Learning and Researching
• Persuading and Influencing
• Presenting and Communicating Information
• Working with People
• Relating and Networking

Conditions of Employment

• Clear criminal and credit record