Business Analyst & Squad Lead - Business and Commercial Banking at Investec

Description

• Investec Business and Commercial Banking is looking for an experienced and collaborative Business Analyst who can also fulfil some aspects of the role of Squad lead for one or more cross-functional delivery teams. The individual will bridge business analysis and agile delivery, translating business needs into actionable user stories, facilitating agile ceremonies, and supporting high-quality, value-driven outcomes.

Key Responsibilities

Requirements analysis and elicitation

• Gather, document, and analyse business needs, processes, and requirements from stakeholders.
• Translate requirements into clear, well-defined user stories with acceptance criteria and success metrics.
• Maintain traceability between requirements, tests, and delivery outcomes.

Backlog management and prioritisation

• Partner with the Product Owner to refine and prioritise the product backlog based on value, risk, and dependencies.
• Ensure backlog items are well groomed, estimable, and actionable for the delivery team.

Stakeholder engagement and communication

• Build and sustain relationships with business stakeholders, product owners, and delivery teams.
• Provide transparent status updates, progress reports, and risk/issue escalation when required.
• Translate complex technical concepts into clear business language for stakeholders.

Quality assurance and acceptance

• Define and validate acceptance criteria; support testing activities and UAT as required.
• Ensure Deliverables meet Definition of Ready and Definition of Done.

Risk management

• Identify, document, and monitor risks and issues; collaborate with relevant parties to mitigate them.

Qualifications, Experience and Skills

• 2–5 years of experience as an Analyst (business, systems, or similar) or equivalent combination of analysis and delivery experience.
• Demonstrated experience in an Agile facilitation role (or strong exposure to Scrum).
• Solid understanding of the software development lifecycle and agile methodologies (Scrum, Kanban, or hybrid approaches).
• Certifications preferred: Certified Scrum Master (CSM), Professional Scrum Master (PSM I), or equivalent.
• Proficiency with backlog management and collaboration tools (e.g., Jira, Confluence; Azure DevOps is a plus).
• Strong ability to write clear user stories, acceptance criteria, and testable requirements.
• Excellent communication and stakeholder management skills; capable of facilitating workshops and steering group discussions.
• Analytical thinker with problem-solving skills; able to balance business value with technical feasibility.
• Ability to work effectively in cross-functional teams; collaborative mindset with a servant-leadership style.
• Proactive, organised, and capable of managing multiple priorities in a fast-paced environment.
• Desirable: experience with data analysis (SQL or BI tools), QA/testing processes, and basic technical literacy.