Business Analyst | Waterfall at PSG Konsult Ltd

Job description:

• The position will be responsible for changes to transactional systems, workflow, and OMNI channel components to support PSG Short Term Administration optimally

Responsibilities:

• Facilitate workshops to gather and analyse requirements for transactional systems, workflow, and OMNI channel enhancements and new implementations
• Document requirements in Business Requirement Specifications (BRS) and user stories, and obtain stakeholder approval
• Collaborate closely with the development team to ensure a clear understanding of business requirements
• Act as the communication liaison between the transactional system vendor and business stakeholders
• Coordinate testing, sign-off, and deployment of changes throughout the software development lifecycle

Minimum requirements:

• Relevant BCom / BSc degree
• Minimum 2 - 3 years’ work experience in similar role
• Experienced in concepts like software development lifecycles, sprint planning, agile methodologies etc.
• Experience in financial services (Short-term insurance)
• Good understanding of server infrastructure

Competencies required:

• Business acumen and entrepreneurship
• Analytical thinker
• Problem-solving skills
• Negotiating and influencing skills
• Reporting and presentation skills
• Innovative
• Assertive
• Attention to detail
• Advanced communications skills
• Change management
• IT innovation and acumen

Closing date: 24-Aug-2026