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  • Posted: May 26, 2021
    Deadline: Not specified
  • Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
    Read more about this company


    Business Enablement Specialist

    Job Summary

    • The purpose of this position is to identify and implement high performance business value creation and transformation opportunities, by delivering business process re-engineering, business analysis, Service levels, process custodianship to internal clients, performance reporting & monitoring against strategic objectives and management of the business continuity plan.

    Job Description

    In this role your key accountabilities will include;

    • Identifying and recommending opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems
    • Collaborating with the relevant cross functional teams, developers, SMEs, product owners and other stakeholders in the business to gain and in depth understanding of the current business processes 
    • Improving the efficiency and effectiveness of operational delivery, to ensure it meets all client and Business Unit requirements, translating to cost savings and/or revenue generation
    • Optimizing the overlap between business capabilities and eliminate waste in current business processes and operations
    • Regularly interacting and providing insight and influence at all levels from business leaders to frontline staff, in leading and encouraging Business efficiency initiatives and work practices 
    • Performing Business Analysis by investigating technical problems and/or opportunities for system enhancement in detail.
    • Engaging with operational risk and compliance teams to review the new processes from a control and compliance perspective. Improve the control points if required.
    • Setting direct reports quantitative and qualitative performance objectives and ensure individual performance objectives are in place and reviewed to meet organizational and individual needs 
    • Ensuring performance reviews take place with direct reports, identifies poor performance and takes corrective action 
    • Defining, documenting, agreeing, monitoring, measuring and reviewing level of service provision though the SLA process
    • Managing SLM process after SLAs and OLAs are signed as continual process stakeholder engagement and management
    • Be the key contact for CRES, Business Continuity Management and strategic execution efforts across the division.

    Send in your application if you have;

    • A PostGraduate Degree
    • 5 years' experience working in the general and technology, Consulting and / or financial industry.
    • 4 years' experience in leading large transformational change programmes that create a differentiated product offering and / or customer experience by simplifying and standardizing the way the organization operates.
    • 5 years' experience in process mapping, design and / or re-engineering / Business Enablement and Business performance monitoring and reporting


    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Method of Application

    Interested and qualified? Go to Absa on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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