Business Operations Consultant at Tower Group May, 2024

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- Business Operations Consultant at Tower Group
Posted: May 14, 2024

Expires: Not specified

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Tower Group offers a customized recruitment model that encompasses traditional recruitment and extends to our high end executive headhunting service with the flexibility to recruit economically, through various response handling options that will target skilled individuals, whilst simultaneously marketing your brand

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Business Operations Consultant
- Job Type Contract
- Qualification Matric
- Experience 1 - 2 years
- Location Gauteng
- City Johannesburg
- Job Field Sales and Business Development
JOB DESCRIPTION
- Business Operations Consultant required on a contract bases of 6 Months in Midrand. This role requires you to attend to day-to-day customer queries and to manage and update the product feature backlog and new developments, ensuring readiness to support customers.
REQUIREMENTS:
- Matric / Grade 12
- 1 - 2 years' Banking experience
- 1 - 2 Years' ticket management experience
- FICA knowledge
RESPONSIBILITIES:
- Attending to assigned queries in a timeous manner.
- Meeting the set standards and adhere to the SLA’s.
- Liaise with resolver teams to ensure resolution of customer queries.
- Adhere to set customer standards.
- Communicating with both internal and external stakeholders
SKILLS
- Customer Support
- Product Support
- Banking
- Customer Care
- Customer Relations
- Know Your Customer (KYC)
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Interested and qualified? Go to Tower Group on towergroup.co.za to apply

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Business Operations Consultant at Tower Group

Business Operations Consultant

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