Calibration Engineer - Johannesburg at Eppendorf

Your challenges

• Provide pipette calibration and repair services efficiently, ensuring quality standards and customer satisfaction are maintained. 
• Contribute to the continuous improvement of the services offered by the Liquid Handling Service Centre 
• Complete all calibration and repair jobs that enter the Calibration Laboratory, both directly and through the Calibration Specialists, according to the documented policies, procedures, relevant standards and work instructions.  
• Lead the Laboratory’s efforts to adhere to and develop the established quality management system (QMS), in accordance with ISO17025, by: following all relevant laboratory procedures; monitoring, coaching and training the calibration technicians; filing all relevant EZA QMS documents; and, working closely with the Quality Manager regarding issues and opportunities with the QMS. 
• Complete a job sheet for every job undertaken with accurate details of work carried out, time taken, parts used, issues found and the final status of the equipment. 
• Issue a Calibration Report for each job completed. 
• Respond to customer enquiries about calibration services, updating them with the status of their job(s) when necessary. 
• Ensure an efficient, productive and harmonious work environment, addressing any issues or concerns directly or escalating to the Service Manager when required. 
• Submit warranty claims for relevant products 
• Initiates and completes monthly equipment check as well as in house calibration 
• Replenish the laboratory’s inventory of both Eppendorf and non-Eppendorf liquid handling spare parts and consumables.

​Your expertise

• Any degree with 3 to 5 years of experience
• Good communication skills