Call Center Broker Sales Agent at Sanlam Group

Qualification

• Grade 12 / Matric
• FAIS credits
• RE 5 

Long Description

• Be able and responsible for increasing/exceeding sales through building reports with Brokers and Clients, by providing superior Sales Service through technical and product knowledge on Personal Lines Insurance products. Always keep TCF in mind.
• Be able to work towards set individual and team targets and be required to achieve and exceed set targets.
• Be able to build internal stakeholder relations to ensure superior service is provided to both broker and client alike.
• Computer literate in MS Word, Excel, Word & Powerpoint (proficient)
• Presentable with excellent verbal & written communication skills
• Knowledge of competitor’s products/advantageous
• Self-disciplined
• Self-motivated
• Problem-solving skills and solution-oriented
• Presentable
• Attention to detail with Active listening skills
• Able to work flexible hours
• Broker/Customer Focused
• Results oriented

Knowledge and Skills

• Customer Service
• Team Support
• Administration
• Quality, compliance and accreditation
• Personal Attributes
• Communicates effectively - Contributing dependently
• Decision quality - Contributing dependently
• Action orientated - Contributing dependently
• Optimises work processes - Contributing dependently