HEINEKEN - the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-term brand investment, disciplined sales execution and focused...
Responsible for driving customer satisfaction by overseeing all activities in the Cashier Office or Trade Express, ensuring accurate receipt and storage of products, and the timely and efficient completion of customer deliveries and collections.
Ensure correct screen for transaction to be processed on WPRO
PROCEDURE
Compare invoice to scanned product list -report variances to scanner
Receive correct amount and check the validity of money received by making use of smart box system
Ensure correct capturing and issuing of change.
Give invoice timeously to customer
Adhere to security of cash office and ensure neatness of work area
Prompt customer service
Filing of invoices –Ensure invoices is signed/report exceptions to admin/manager
Ensure correct cash up procedure and fault-finding.
Fill out register for smart box tampers.
Keep record of smart box faults – reference number obtained when logging call to call centre.169. Follow correct procedures IRO cash handling company.
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