Change Manager (2 Year Fixed Term Contract) at Clicks Group

Introduction

• We are looking for an experienced Change Manager to deliver on a Large / Long term project. This role will report into the Project Manager and will be based at our Head Office in Cape Town.

Job description

Objectives

• Apply a structured methodology and lead change management activities
• Apply a change management process and tools to create a strategy to support adoption of the changes required by a program
• Support communication efforts
• Support the design, development, delivery and management of communications
• Assess the change impact
• Conduct impact analyses assess change readiness and identify key stakeholders
• Support training efforts
• Provide input, document requirements and support the design and delivery of training programs
• Build a Change Plan / Approach for the program

In addition to the above, more specifically for this program:

• Complete change management assessments
• Manage the organization design process
• Identify, analyse and prepare risk mitigation tactics
• Identify and manage anticipated resistance
• Consult and coach project teams
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
• Support and engage senior leaders
• Coach Managers and supervisors
• Support organizational design and definition of roles and responsibilities
• Coordinate efforts with other specialists
• Integrate change management activities into project plan
• Evaluate and ensure user readiness
• Manage stakeholders

Minimum requirements

Education and Experience:

• Diploma or degree which includes organisational transformation and change management
• Previous experience in a large retailer is an advantage
• At least 7 years as a Change manager
• Min 3 years' experience with large scale change initiatives
• Proven change management delivery and measurement of success
• Experience in training and facilitating workshops
• Experience and knowledge of change management principles and methodologies