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GEMS is registered as a restricted membership medical scheme in accordance with the Medical Schemes Act, 1998. Since its inception, GEMS has grown to become South Africas second-largest medical scheme overall, at approximately 1.8 million beneficiaries, and the biggest restricted membership medical scheme.
The position of Chief Operations Officer is vacant. The Chief Operations Officer will report directly to the Principal Officer and forms part of the Operations and Administration Business Unit of the Scheme. The position is based in Pretoria and is a fixed term contract of employment for a period of five (5) years.
The total remuneration package will be market related and is negotiable, based on qualifications and experience.
The role of the Chief Operations Officer is to oversee the execution of the scheme strategic objectives and to ensure operational efficiency of the scheme’s Operations and Administration Business Unit which is made up of the Administration and Transaction Services Division; Member Service and Experience Division; Healthcare Management Division and the Information and Communication Technology Division.
The Chief Operations Officer will be required to provide support to the Principal Officer (PO) through the implementation of the following Key Performance Areas (KPAs):
Qualification requirements are:
Behavioural Competencies
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